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“Wonderful” 5 of 5 stars
Review of RiverPlace Hotel, a Kimpton Hotel

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RiverPlace Hotel, a Kimpton Hotel
4.0 of 5 Hotel   |   1510 SW Harbor Way, Portland, OR 97201 (Formerly RiverPlace Hotel, A Larkspur Collection Hotel) (Downtown)   |  
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Ranked #1 of 133 Hotels in Portland
Certificate of Excellence 2014
GreenLeadersSilver level
Chicago, Illinois
Top Contributor
63 reviews 63 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
“Wonderful”
5 of 5 stars Reviewed October 3, 2013

The location was just beautiful! It was right on the river and the riverwalk had several wonderful restaurants and bars within walkng distance. It was also beautiful in the morning for our morning walk. The hotel was just fabulous, the rooms incredibly decorated, the "happy hour" was great and the bar was very nice especially Halley C the bartender. Would definately stay here again. Valet parking was very expensive, which was the only downside. It was $30 a day and there was really no where else to park..

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at RiverPlace Hotel, a Kimpton Hotel, responded to this review, October 7, 2013
Thanks! Glad you loved our location. There is a lot to love being right on the river. Also thanks for mentioning Halley the bartender. She does incredible work behind that bar! Hope to see you again soon.

Ryan
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1,245 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (437)
Date | Rating
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English first
Boise
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

This is the third time that I have been in Portland. I have stayed at the Hilton and the Benson and they were overly crowded in the middle of the city. We chose to go out of the city to the Riverplace, and I must say that while you pay a little more for the accommodations, you do get what you pay for, and the customer service is top notch. The valet staff is very friendly and very helpful on the spot. Thanks to Tracy and Andrew. The front desk staff is alert and caring. Thanks to Jaime, Ryan, and Bryan. Housekeeping does an excellent and a thorough cleaning. A nice welcome note with a chocolate candy was left on bed by Martha. The room décor was very unique and different, the lighting in the bedroom was soft, but I took the opportunity to call maintenance as the light switch in the bathroom was not working, so I called for someone to take a look. Within seconds Ed came up and replaced the switch. He also asked if there was anything else he can assist with, so I asked him if by chance he can replace the lights in the bedroom with brighter bulbs, and without hesitation did so making it easier for me to read. He also provided a few chocolate hammers which I thought was unusual from a maintenance employee, but a nice touch. I have to also Thank Jon and Ibraheim, not sure if I spelled his name correctly, but they both provided excellent room service delivery. From 5 to 6PM, the hotel provides wine hour with wines from local wineries. The room has a yoga mat that is provided and a special yoga channel on the TV. I love the Riverplace due to the location as it has a walking trail on the river. Riverplace is a fantastic hotel that provides caring service and hope to be back next year.

Room Tip: Pay a little more and get a river view!
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at RiverPlace Hotel, a Kimpton Hotel, responded to this review, October 7, 2013
Wow look at all those name mentions! I love that you got to know the staff on a first name basis. I am sure they all will be excited to read your review. Thanks for choosing the RiverPlace!

Ryan
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Marina del Rey, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2013

What a fabulous property. The hotel staff was very kind, helpful and generous. The rooms were very large and clean. wonderful information on the city and great destinations to visit. We enjoyed so much we will make sure to return again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 30, 2013

This was our first trip to Portland, and our first stay at a Kimpton Hotel. The RiverPlace is hands-down the BEST hotel we've stayed in during vacation! Doug was the first to greet us out of our taxi, and his personality and energy was excellent and catchy! We felt welcome immediately! Nice job!

The rooms were clean, stylish, and huge, in our opinion. We couldn't affort to upgrade to a river view this time around, but hope to next time. The views of the water and boats are amazing. AND, since this was the hubby's "Beercation", the staff was generous enough to have a couple of Portland brews waiting in the room, all chilled and ready to go with a nice handwritten note. Amazing touch!

Do eat at their restaurant Three Degrees. We enjoyed a breakfast there, as well as a nice meal and cocktails at their bar. The food and drinks were good (appreciated all the tips from our bartender Brett), and the lounge area was cozy and relaxing after a long day of walking in the city. Oh, and you can even enjoy your drink outside facing the water!

We CANNOT wait for the opportunity to stay here again!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at RiverPlace Hotel, a Kimpton Hotel, responded to this review, October 3, 2013
A “beercation” I so want one of those!! Thanks for the mention of Douglas and Brett those guys are truly amazing.

Ryan
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Minnesota, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2013

As of this review, I've logged 44 nights at RiverPlace this year. I typically stay for five nights in a row per month. As a result, I've been able to experience several different rooms (and room types), I've likely interacted with all of the staff, asked for just about every special request possible, and have been able to experience how the hotel as matured over a period of time.

Put simply, this is the best hotel that I've had the pleasure to stay at. The rooms are spacious, well appointed, and very comfortable (while still having that elegant "Kimpton" look). The common areas are comfortable and inviting. Everything is clean, fresh, and in excellent condition. The location is perfect.

But it's not the facilities that make RiverPlace the best -- it's the staff. Every hotel says that it's their staff that makes the difference, but real-world experiences are left short. This is not the case at RiverPlace. Nearly every single interaction with the staff results in having my expectations exceeded by a friendly, smiling member of the staff. They have clearly been coached by Ryan (General Manager) and Tessa (Front Desk Manager) to accommodate their guests' needs with common sense and flexibility.

I was able to recently have my wife and children travel with me to spend a couple of days at RiverPlace. My wife was confused. "Why do they all know your name? Why do they seem so happy to see you?" She was floored by the reception that guests receive (especially us frequent travelers). The staff aren't the usual robotic guest service employees. They are eager to interact with the guests to ensure that their stay is memorable and special. Kudos to all of them.

RiverPlace is the only place I will stay in Portland.

Room Tip: It's all pretty quiet. Marina/River view is the best. City view is next best. Courtyard view is...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at RiverPlace Hotel, a Kimpton Hotel, responded to this review, October 3, 2013
Wow we are blushing over here! Thank you for your very kind words and your loyalty (44 nights!!) You defiantly have become family to us, my staff adores you. See you soon and I know we will.

Ryan
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London, United Kingdom
Top Contributor
180 reviews 180 reviews
66 hotel reviews
Reviews in 70 cities Reviews in 70 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed September 28, 2013 via mobile

This is an excellent hotel, well located in central Portland, with big, clean and quiet rooms.

The staff were very friendly and provided some excellent suggestions for visits, dining and breweries. This seemed to be as a result of a genuine desire to share knowledge of their City. I also took advantage of the free early morning yoga class, which is a nice touch.

Stayed September 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at RiverPlace Hotel, a Kimpton Hotel, responded to this review, September 30, 2013
Awesome thanks for participating in our free yoga class. Sadly with the weather turning on us we will have to revisit our outdoor courtyard yoga program in the spring. Glad that you enjoyed the stay.

Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
99 reviews 99 reviews
16 hotel reviews
Reviews in 37 cities Reviews in 37 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 28, 2013

It is a really outstanding location and property. Friendly people greeted us upon arrival, wearing khaki shorts and paid shirts, loved the casual feeling. The room was very nice and the bed and pillows were comfy. You really do need to do valet parking, as there is not any really handy parking around. Found parking to be at a premium everywhere in Portland. It was a bit pricy, but was a nice way to end our Oregon trip.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about RiverPlace Hotel, a Kimpton Hotel

Address: 1510 SW Harbor Way, Portland, OR 97201 (Formerly RiverPlace Hotel, A Larkspur Collection Hotel)
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Portland
#1 Luxury Hotel in Portland
#2 Family Hotel in Portland
#2 Romantic Hotel in Portland
#9 Green Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — RiverPlace Hotel, a Kimpton Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Stay Tranquil. A landmark presence on the riverfront, RiverPlace Hotel - a Kimpton Hotel, captures the innovative essence and intimate hospitality of the Pacific Northwest. A haven of warmth and tranquility, RiverPlace is a charming refuge located at the base of Portland’s city center. Stay closely connected or blissfully removed – RiverPlace is an immersion in care, comfort and quality. The hotel offers personalized experiences tailored to guest’s individual needs and interests, from complimentary wireless high speed Internet, DVD players and complimentary access to the Oregon Athletic Club at RiverPlace. Guests also enjoy our Three Degrees Waterfront Bar & Grill, one of the city's most popular spots. Everything about this restaurant feels welcoming and comfortable - including our guests. ... more   less 
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Also Known As:
Larkspur Collection Portland
Riverplace Hotel Larkspur Collection

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