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“Excellent Service, Superb Restaurant” 5 of 5 stars
Review of RiverPlace Hotel, a Kimpton Hotel

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RiverPlace Hotel, a Kimpton Hotel
4.0 of 5 Hotel   |   1510 SW Harbor Way, Portland, OR 97201 (Formerly RiverPlace Hotel, A Larkspur Collection Hotel) (Downtown)   |  
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Ranked #1 of 132 Hotels in Portland
GreenLeadersSilver level
Louisville, Colorado, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Excellent Service, Superb Restaurant”
5 of 5 stars Reviewed July 9, 2013

The service at RiverPlace, from the valet parking, bellman, front desk, room service, restaurant staff, and even the engineer to speedily repair the room safe, was excellent and comparable with, and often exceeded, service at such hotels as our local Four Seasons. We upgraded to a river view room, and while does not have items such as a five piece bath, was very comfortable, well appointed, and clean. The bed is very comfortable and the blinds blocked the sun well. The room was quiet, we rarely heard anyone, though we were on the fourth (top) floor. The hotel restaurant Three Degrees is superb, we dined with them for breakfasts and a dinner. Recommend highly, well priced and the plating excellent. The staff was friendly, providing great service and we enjoyed our stay. The Blues Festival was taking place next door to the hotel, which we did not know of upon booking and arrival, but the staff handled the onslaught with aplomb we and we barely noticed the affects other than busy restrooms in the lobby and an energetic bar scene. The upside was that we dined on the patio while Robert Plant performed the final night. There are many fine dining opportunities in walking distance, depending on whether you go half a block along the water to Vie, a fine small French bistro, or 2.5 miles to venture across the river and thru great vaired neighborhoods to the incredible Thai experience that is Pok Pok. Additionally a few blocks away into the city is Veritable Quandry, a gastro-pub with an extensive Oregonian wine list and serving to 10pm, it was recommended by David the valet (thank you!) and we were grateful for his counsel. We look forward to visiting again, and thanks to everyone including the staff who left all the chocolates in our room!

Room Tip: Pay for the river view and top floor. It is worth the expense.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at RiverPlace Hotel, a Kimpton Hotel, responded to this review, July 10, 2013
Thanks for taking the Blues festival in stride. It was a pretty incredible Sunday night when Robert Plant was belting out Zeppelin songs just a few feet from our front doors. Glad to hear you were able to get a table at the bar to enjoy it. Thanks for the 3 Degree compliments, we have a new Chef and he has done an amazing job for us.

Ryan
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1,120 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (382)
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English first
Delaware
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 8, 2013

We stayed in a number of hotels during our recent trip to the Pacific Northwest and this was number one in all categories. Service was excellent - from check in, to the valet, to the guy who put out the coffee in the morning. Everyone was pleasant, helpful, and friendly. The room was decorated in a very eclectic style - maybe not something I would want at home but perfect for a hotel room. Just funky enough to be cool. The bed was big and very comfortable. The bathroom was updated, and a really good size for a hotel room. We had a room with the river view, and it was a treat to wake up every morning, throw open the curtains, and take in the river. Also, the room seemed fairly well insulated. I hate those hotels where you can hear everything happening out in the hallway - and every door that slams. Maybe we were lucky in our 3 days there, but I barely noticed noise from the hallway.

The hotel was well located - a short walk to pretty much anywhere we wanted to go, although the Pearl District could be a hike - especially after a long day of site seeing. The river walk was nice to have right outside the hotel as well; we enjoyed taking a short stroll in the mornings, and grabbing a drink at one of the little eateries there.

One thing to mention - they will give you a pedometer and for every mile you run, they will donate some amount to charity. My husband and I are both runners, and were disappointed that we had not brought our sneaks on vacation. What a cool idea!! So, learn from our review and pack your sneaks. I think they also loan bikes too - which we noticed on the last day - so that would be worth asking about that when you book if it interests you.

In closing, there is always something - it may be small, it may be big - that you complain about to your significant other about a stay in a hotel. At this one - no complaints! I would recommend it to anyone.

Room Tip: The river view was pretty awesome if you can afford the extra $$.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at RiverPlace Hotel, a Kimpton Hotel, responded to this review, July 10, 2013
Gosh what an amazing review. Thank you for the kind words. Sorry you weren’t able to take advantage of our run for a cause program. Yes we donate a $1 for every mile a guest or employee runs. This month’s charity is Trust for Public Land. I host a guest run every Wednesday at 5PM so I’ll wear the watch today and log my miles for you. Until next time!

Ryan
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Hillsboro, Oregon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2013

This was our second year at the Riverfront for the festival and while we didn't think it could get any better, it did. We stayed in Room 514 and had a front row seat to this years fireworks show! It was breath taking, best place to watch the show ever.

Upon arrival we were greeted by the very professional valet staff who were friendly and very helpful. The bell staff brought all of our stuff to the room quickly, professionally and were also just awesome!

Kanji who was our waitress at breakfast was also so nice, friendly and fun to talk to while we enjoyed our favorite table in the morning over Bloody Mary's and the delicious breakfast!

We highly recommend this hotel for any stay in Portland. We already have our reservation for next year!

Room Tip: For 4th of July you want either 514 or one of the rooms closest to the Waterfront park.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 4, 2013 via mobile

I have been to Portland several times and this is the first time I stayed at this hotel. We loved the location. It was convienient to everything we wanted to do and yet it felt like we were in a resort location. The riverfront setting was an unexpected treat as was the iced coffee in the morning. Walks along the river were a great start and ending to each day. The staff was extremely friendly and the room was very comfortable. The bed was great and we slept even better.

Next trip to Portland, I am definitely coming back to this hotel.

Stayed July 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at RiverPlace Hotel, a Kimpton Hotel, responded to this review, July 5, 2013
Thanks a million for trying us out during your latest trip to Portland. I love that you had such a great time and the location suited your needs. Also I have to agree our new beds are just amazing. See you soon.

Ryan
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Princeton, NJ
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 4, 2013

My wife and I stayed at this hotel for two nights and really enjoyed ourselves. We did not want to leave. Kimpton really works hard to accommodate its guests, and they do a great job. We have become Kimpton "InTouch" members and would recommend your doing so if you are going to stay at a Kimpton.

Room Tip: We were in Room 406 with a beautiful view of the river.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at RiverPlace Hotel, a Kimpton Hotel, responded to this review, July 5, 2013
2 great recommendations. Room 406 does have wonderful views and our loyalty program Kimpton In Touch is totally worth signing up for. Free Wifi, upgrades, newspapers, $10 raid the mini bar credit, earn free night stays. Why wouldn’t you? Thanks for the comments!

Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Palos Verdes, California
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 3, 2013

Beautiful hotel, newly decorated with style!! Lots of style! No boring hotel room here, but instead tastefully fun. We had a one bedroom overlooking the river. What a room! Very well insulated as well, with double paned windows. The room had a small balcony running from living room to bedroom. The shower had not only a hand held shower head but also a rain showerhead! Bottle of champagne and small box of chocolates awaiting us upon arrival.

Besides the location, this hotel is outstanding due to the staff. Every person we encountered was friendly and helpful, providing tourist advice and general conversation.

There is a happy hour from 5:00 - 6:00 with a nice selection of wines, bottled water, and delicious cookies. Join the Kimpton Intouch program and your wifi is free, plus you receive a coupon for $10.00 of the minibar.

We borrowed bikes (free) and rode along the waterfront one morning. Very nice way to begin the day.

No downside to this hotel. Stay here!!

Room Tip: Overlooking the waterfront is beautiful, but due to the quality of the room, if price is an issue, I...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 1, 2013

Our third experience at a Kimpton hotel and could not be more pleased. Staff is, as always, very friendly, helpful and professional. Location is perfect. When weather is nice, the 5 p.m wine happy hour is served on the deck overlooking the Willamette river and all the various bridges. The restaurant is very good. We had a pulled pork sandwhich or something like that and it was very good. You are right on the river and can easily walk along the trail/path to downtown and the weekend street fair. Enjoy.

Room Tip: Obviously, ask for a river front room....
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at RiverPlace Hotel, a Kimpton Hotel, responded to this review, July 5, 2013
Here is hoping for many wonderful sunny summer nights to enjoy wine up on the courtyard! Cheers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about RiverPlace Hotel, a Kimpton Hotel

Address: 1510 SW Harbor Way, Portland, OR 97201 (Formerly RiverPlace Hotel, A Larkspur Collection Hotel)
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Portland
#1 Luxury Hotel in Portland
#2 Family Hotel in Portland
#2 Romantic Hotel in Portland
#8 Green Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — RiverPlace Hotel, a Kimpton Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Stay Tranquil. A landmark presence on the riverfront, RiverPlace Hotel - a Kimpton Hotel, captures the innovative essence and intimate hospitality of the Pacific Northwest. A haven of warmth and tranquility, RiverPlace is a charming refuge located at the base of Portland’s city center. Stay closely connected or blissfully removed – RiverPlace is an immersion in care, comfort and quality. The hotel offers personalized experiences tailored to guest’s individual needs and interests, from complimentary wireless high speed Internet, DVD players and complimentary access to the Oregon Athletic Club at RiverPlace. Guests also enjoy our Three Degrees Waterfront Bar & Grill, one of the city's most popular spots. Everything about this restaurant feels welcoming and comfortable - including our guests. ... more   less 
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Also Known As:
Larkspur Collection Portland
Riverplace Hotel Larkspur Collection

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