While visiting family in Portland, I needed a place with my 4 year old son and saw the photos and reviews and thought lets give it a try. Every employee that we ran into was super friendly. One person in general was Ed in maintenance. My son was fascinated with the work he was doing on the 4th floor, as he was hanging up new signs, patching holes, and painting. He was so impressed with my son, that he stopped to talk to him, and explained how he repaired the holes in the wall. He even gave my son a few of the chocolate hammers. That was a nice touch. The hotel has wine hour and warm cookies from 5 to 6pm. That's not all. The rooms are all remodeled, with Flat screen TV's, DVD players perfect for my son that got to get free DVD rentals from the fantastic front desk staff. Lots of children DVD's to choose. There is the river right outside hotel door to walk, and it's away from the downtown drama. The only downfall was our room did not have a view of the river, but did have an excellant 2 room suite on the 4th floor. Maybe next visit we will have a river view room. We also have to thank Andrew at the front door for parking our car and giving us excellent directions to some excellent restaurants and OMSI museum. This is the place for us.