Summary: This hotel is conveniently located on the light rail line and next to shopping, the bed is comfortable, the rooms are quiet, and the view is nice. I would stay here again.
I flew here for an American Orchid Society members’ meeting. The host society put on a show/sale in a big room attached to the parking garage, as well as having presentations, meetings, and catered events at the hotel.
A few hundred feet from baggage claim at the Portland Airport I got onto the Red line of the MAX (light rail) system and arrived a half block from the hotel’s front door about half an hour latter. If you have time on your trip, you can take the light rail to many sites of interest, including the zoo.
The front desk staff were friendly and helpful - as they were throughout my stay. The staff in the restaurants were also very nice. The cleaning staff were also very nice and one lady has been there for 20 years - I had an elevator ride with them when they were going to their lunch break. The catering wait staff were varied - some very sullen and unhappy.
My room was on the 9th floor and included a balcony. I arrived on a sunny day and had a view of Mt. Hood, through a deciduous tree, Mt. St. Helens, and Mt. Adams from the balcony. There was a block sized park across the street showing it’s fall colors. Macy’s at the Lloyd Center was also visible a half block away.
My bed at home has memory foam and I often get a stiff back when sleeping on a regular mattress while traveling. The bed here was just as comfortable as my bed at home. The pillows were great - fluffy down/feather pillows that were very soft, yet offered good support. There was a feather/down blanket that didn’t quite keep me warm enough. There was another blanket available in a package with more bedding in the closet, but I didn’t feel like tackling it. I could have turned the heat up, but it just goes against my habits to have the heat high at night.
Although my room was directly across the hall from the elevators, there was no noise issue.
The ventilation in the bathroom was excellent - no condensation on the mirror. The shower was a nice size, but there was only a curved soap holder - no place to put your shampoo, etc. except on the floor of the shower. I found the hair dryer when I was packing to check out - in a bag in the closet.
For some reason the main restaurant was closed for dinner Friday and Saturday nights during my stay. I at in the bar twice, which is open to the lobby, and the food was fine, the staff very good. The bartender there made the best hot buttered rum I’ve ever had.
The meeting rooms were fine - seats not debilitating, temp. cool but not like a meat locker. There was always water with glasses available and Portland has excellent water.
The catering, however, was not something that could be considered a selling point for holding meetings at the hotel. Opening night party: ran out of meat at the buffet, when they finally brought more there were no plates, the wine I bought at the bar ($6.50 + tip) was undrinkable - just had to set it on the dirty plate tray, the dessert had obviously come from the freezer recently. Breakfast meeting - plain and uninteresting tepid scrambled eggs and potatoes. Lunch meeting - absolutely tasteless sandwiches in the box lunch, learned that at a previous lunch the bread had been extremely stale. Hospitality room on the final day - no milk or cream for the coffee, not even an empty container.
All-in-all it was a nice venue, the catering is only a minor part of the whole experience.