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“Made us sick!!!” 1 of 5 stars
Review of Red Lion Hotel Portland Airport

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Red Lion Hotel Portland Airport
3.0 of 5 Motel   |   7101 NE 82nd Ave., Portland, OR 97220   |  
Hotel amenities
Ranked #75 of 133 Hotels in Portland
Bend, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Made us sick!!!”
1 of 5 stars Reviewed October 2, 2012

A frequent traveler at 53 years of age my wife and I just couldn't take the hotel and we checked out 1 hour after arriving. We were dead tired from an all day flight and really needed a good nights sleep before driving 4 hours home the next morning, but the hotel was musty and the room smelled awful. So bad it was making us feel sick!!! To top it off, no tv remote, coffee maker didn't work, and light burned out. So we drove home instead and despite a 21 hour day I'm sure we were healthier for it. Hotel obviously does not believe in deep cleaning. Since it was booked on Priceline, the hotel refused a refund. Very poor management all around.

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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JatPat, Guest Relations Manager at Red Lion Hotel Portland Airport, responded to this review, October 5, 2012
I feel terrible that you left and drove after flying for all those hours. We are not in the business to make our customers go through what you experienced. If you are not happy please come talk to us so that we can correct any issues. We make thousands of customers happy every year as you can read from our other reviews.
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428 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
Roswell, Georgia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 1, 2012

After along day of travel it was wonderful to drive just 2 miles and have our hotel so close to the airport. The people at the desk were friendly and the beds were most comfortable. We booked it again for our trip home. Great for the price and easy to find.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 14, 2012

The two at the front desk when we checked in were super friendly, and helped us find a place to go out for the evening. the room was clean, and had a tv, fridge, microwave, and AC.

You have to walk out of doors to get to the lobby from some of the rooms, which was no problem for us, but some people may want to request to be closer to the front.

Free shuttle to the airport available upon request.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon, United States
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 9, 2012

Our daughter and her husband, married yesterday, booked a park and fly deal at this hotel. However, upon arrival tonight, they were told that Expedia park and fly deals were not being honored. The hotel staff graciously offered to cancel their reservation and re-book it at *twice* the Expedia rate. Needless to say, they were upset, and called home for assistance. I have stayed in this hotel before, and am shocked at the poor treatment and service delivered to these newlyweds. While I was not at the hotel, I was involved in dealing with the problem.

Room Tip: Had to rate many things as terrible, since they were refused a room after having a valid booking. Th...
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JatPat, Guest Relations Manager at Red Lion Hotel Portland Airport, responded to this review, September 13, 2012
I am sorry to read about your daughter's experience at the hotel. Things can get confusing these days with so many websites and different options. You do bring up a issues that comes up frequently with our guests that book on the different online websites and need the option to leave their vehicles at our hotel for an extended period of time while on vacation. Due to the limited parking we have to provide additional parking all of our park and packages that includes additional parking of 7-21 days can only booked by calling us direct or by visiting our hotels website only.
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Greenville, South Carolina
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 6, 2012

I booked this hotel on priceline and the bill was $85.00 It was worth about $39. Although the room was somewhat comfortable, the carpets were dirty and it just looked "old". Needs updating. I would definitely NOT recommend this hotel. There are plenty of others in the area to choose from.

Stayed September 2012, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JatPat, Guest Relations Manager at Red Lion Hotel Portland Airport, responded to this review, September 10, 2012
Thanks for posting your thoughts about our hotel. As a matter of fact carpets are being cleaned on their routine cleaning schedule as we speak. I do agree our rooms are comfortable with pillow top beds, 32 in tv with all high definition channels, microwave and fridge as well as complimentary high speed internet all for about half of the costs of the hotels in our area.
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Bend, Oregon
1 review
4 of 5 stars Reviewed August 30, 2012

It is a good location nice pool rooms are ok they are pet friendly. The dead bolt on the door was not working and the carpets could do with a wash. Service was friendly pool was fun and clean location was great for that early flight out.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Arnhem, The Netherlands
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 27, 2012

I had to spend one last night at the Portland International Airport before leaving early next morning. Knowing I would be a late arrival the evening before too, I did not want to spend too much money on literally "just renting a bed for 8 hours of sleep". This one came up the cheapest close to the airport, and turned out to be a perfect hotel with efficient and friendly staff, with everything a weary traveller needs! A good pool, clean rooms, good beds and timely shuttle service to the Airport. Perfect!!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Lion Hotel Portland Airport

Address: 7101 NE 82nd Ave., Portland, OR 97220
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Portland Airport 3*
Number of rooms: 135
Official Description (provided by the hotel):
Among hotels near Portland airport, the Red Lion Hotel Portland Airport offers the smoothest of arrivals - in terms of comfort, convenience and affordability.Guests will find bright, newly renovated hotel accommodations just a half-mile from Portland International Airport and minutes from downtown Portland. Thoughtful comforts include Red Lion's plush Sealy pillowtop beds, amenities featuring Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi and spa-inspired bathrooms with imported granite vanities, ceramic tile floors and a multi-spray showerhead.Relax in the heated outdoor pool or enjoy a workout in the brand new fitness center. Showcasing Red Lion's signature cuisine, the Pacific Grille Restaurant and Sky Jockey Sports Lounge are ideal for unwinding with colleagues or friends.Count on the nearby MAX light rail system to keep you connected to popular Portland area attractions like the Lloyd Center Mall and Expo Center, Colwod Golf Course, the Japanese Gardens and Oregon Zoo. ... more   less 
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Also Known As:
Portland Red Lion

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