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“Fine for 1 night” 3 of 5 stars
Review of Holiday Inn Portland Airport (I-205)

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Holiday Inn Portland Airport (I-205)
3.0 of 5 Hotel   |   8439 NE Columbia Boulevard, Portland, OR 97220   |  
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Ranked #70 of 133 Hotels in Portland
GreenLeadersBronze level
Dover, NH
Top Contributor
94 reviews 94 reviews
35 hotel reviews
Reviews in 51 cities Reviews in 51 cities
75 helpful votes 75 helpful votes
“Fine for 1 night”
3 of 5 stars Reviewed 5 days ago NEW

Front desk was welcoming and friendly. A/c fan was a bit noisy but I like the white noise. Exterior of hotel is nice and the rooms are clean for an older hotel. We always like things to be new and updated but it was fine. Altho it s close to a train station?
The shuttle driver could brush up on his customer service from the front desk. Most people would assume that if they see a Holiday Inn shuttle, that it might service all the hotels in the area. He should find a more polite way of telling his passengers this rather than being so smarmy. Sorry if you have to explain yourself each time but that's your job!

Stayed April 2015, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
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    48
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Aiea, Hawaii
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 6 days ago NEW

Got a double bed room on the first floor next to a side exit that people entered or exited all night. The door kept slamming all night. The carpet was yucky, smelly, wifi had poor reception. Our room was at the end of the hall facing the railroad tracks. I'm not staying here again.

  • Stayed March 2015, traveled with family
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radcliff, Kentucky
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a few days while visiting friends in Gresham with my wife and daughter, and got everything we expect from a Holiday Inn.

This is a busy hotel with a large convention space, so the hotel was busy the entire time we were there. By the time we were getting back at night, parking was full and we had to park at the convention center most nights though.

While we didn't use the restaurant, I did take advantage of the coffee/snack station at the front desk for morning snacks a few days. Free lobby coffee would have been fine, but it was nice to get better coffee to start the day.

My only 'issue' with my stay was my Platinum Upgrade, which simply put me in a basic room on a higher floor. I used points for this stay, so I was unable to book a suite like we would have preferred, and had hoped that one would have been available when we arrived. It was a busy week for the hotel though, so that wasn't possible though.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidaypdx, Guest Relations Manager at Holiday Inn Portland Airport (I-205), responded to this review, 1 week ago
Dear Joshua R,

It was a pleasure to have you as a guest and am glad that you were able to get personalized service even though we were busy. We always try to provide the best most personable service we can. We know that by putting in a little extra effort it can make a huge difference in a guest's experience. I apologize that we did not have any suite rooms available to upgrade you in. We always try to upgrade our Gold and Platinum members as we appreciate all the business they bring and there dedication to the IHG brand. We hope that your travels bring you back to Portland so we can see you again.

Best Regards,
Andrew F.
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, ON
Top Contributor
66 reviews 66 reviews
43 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights for a conference at the convention centre. There is a free shuttle from the airport with very friendly drivers. The front desk staff were also very welcoming. The rooms are a bit dated but the lobby and restaurant have been upgraded. There is a coffee shop at the front that makes good specialty drinks and the bar restaurant has a nice Menu. Trina behind the bar lived up to the reviews made by others. The gym has a number of cardio machines and free weights and did the trick. I would stay here again it's great value, but it's a little isolated.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidaypdx, Guest Relations Manager at Holiday Inn Portland Airport (I-205), responded to this review, 1 week ago
Dear CDNtraveller66,

It was great having you and everyone else hear with the Craft Brewers Conference. Everyone with the event was great and we hope that the conference will come back next year. We are all happy to hear that our hotel suited your needs and that you would stay with us again. Trina is great and does such a great job. We appreciate everything she does for the hotel and will make sure to share this review with her. If you are ever traveling back through Portland we hope that you stay with us again.

Best Regards,
Andrew F.
Guest Relations
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Trina - Absolutely amazing. Makes you feel at home, 1st name basis, regardless of how long you've been gone. THANKS!!!! Trina, you make things work!!!!!!!!! You are awesome!!!!!!!!! ALways nice to feel at home!!!!

Stayed April 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidaypdx, Guest Relations Manager at Holiday Inn Portland Airport (I-205), responded to this review, 1 week ago
Dear Dastud6968,

It was a pleasure to have you as a guest and appreciate you letting us know about your stay. All of our staff tries to give the best most personable guest experience possible. Trina at the restaurant does an amazing job of this. She can remember small details about someone who stayed months ago. We hope to see you soon!

Best Regards,
Andrew F.
Guest Relations
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SF BAY AREA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 25, 2015

Park and fly rates are $9-10 per day. We are on a 17 day trip and were facing a $150 parking fee. For $134 we had a very nice king-bed room, shuttle to and from airport terminal AND 17 days of parking for our car. Food is very good. nice bar....prompt courteous shuttle service and hotel staff. Great value.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidaypdx, Guest Relations Manager at Holiday Inn Portland Airport (I-205), responded to this review, 4 weeks ago
Dear Fourklines,

I am glad that you figured out about us with parking your car while you go on a trip. The airport and surroundings parking companies charges ridiculous amounts of money to park your car. We try to offer rates that allow guests to stay at our facility before or after their flight with safe parking all for the same price if not cheaper than the airport would charge just for parking. There are other hotels in the area that offer similar Park and Fly packages but we feel our hotel offers superior customer service and very clean accommodations. Another bonus is that we are located very close to the airport but are not in the direct flight path. We hope to see you next time you are flying out of PDX or need any other sleeping accommodations.

Best Regards,
Andrew F.
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 23, 2015

I stay here for a week every third week and one of the best bars and restaurants in the Holiday Inn chain... Trina remembers your name, she remembers what you drink, she is very quick with service, very personable and great at relationship building. You could not ask for more

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holidaypdx, Guest Relations Manager at Holiday Inn Portland Airport (I-205), responded to this review, 4 weeks ago
Dear Mstrat2727,

It was a pleasure to have you as a guest are are so happy to what a great experience you had during your stay. Trina and the rest of our staff always strive to provide the best possible customer service and give attention to the details. I will make sure to share this review with her and thank her for her great service. Thank you again for letting us know how your stay was and we hope to see you soon.

Best Regards,
Andrew F.
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Portland Airport (I-205)

Address: 8439 NE Columbia Boulevard, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Green Hotel in Portland
#45 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Portland Airport (I-205) 3*
Number of rooms: 284
Official Description (provided by the hotel):
Located only two miles from the Portland Airport, the Holiday Inn Portland Airport Hotel & Convention Center is just minutes away from Cascade Station.This Portland Airport Hotel is minutes from Downtown Portland and all the attractions of the Rose City, including Portland's famous annual Rose Festival, the Rose Garden Coliseum & Portland Convention Center, Washington Park's world-famous gardens,the Oregon Zoo, OMSI and more are easily accessible from Portland's speedy MAX light rail and award-winning public transportation service. Our Portland, Oregon hotel is a full service facility offering extensive amenities including a complimentary Portland Airport shuttle, Portland Airport parking packages, business services and recreational facilities. Come enjoy a great night's sleep with our new Dreamscape premium mattresses and deluxe bedding package! We offer complimentary wireless Internet access in every room. We invite you to dine in our on site restaurant, serving breakfast , lunch and dinner, or through in-room dining via Room Service. We are also located only minutes from the Vancouver, Wa area and the Columbia Gorge. For the business traveler, our executive floor offers complimentary newspapers and magazines, and even a sitting area with complimentary sodas, water & snacks. With all this and more, we invite you to let the Holiday Inn Portland Airport Hotel-Conference Center be your home away home when visiting Portland,Oregon. Always remember-'Green is Inn!' ... more   less 
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Also Known As:
Holiday Inn Portland Airport (i-205) Hotel Portland
Portland Holiday Inn

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