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“Nice rooms” 4 of 5 stars
Review of BEST WESTERN Pony Soldier Inn - Airport

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BEST WESTERN Pony Soldier Inn - Airport
9901 Northeast Sandy Boulevard, Portland, OR 97220   |  
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Ranked #13 of 132 hotels in Portland
Caroline, Canada
Top Contributor
123 reviews 123 reviews
22 hotel reviews
Reviews in 40 cities Reviews in 40 cities
59 helpful votes 59 helpful votes
“Nice rooms”
4 of 5 stars Reviewed September 16, 2012

We recently stayed at this hotel for 4 nights during our visit to Portland. There is easy access from both I 205 and I 84. The room we had was a good size and the front desk staff were friendly and helpful. We expected some noise due to the location of the airport but weren't aware of the nearby train tracks until after we checked in. Luckily, the noise usually stops by 11pm and the evenings (at least at the back of the hotel) are surprisingly quiet. As with most BWs, breakfast is supplied but is set up in a rather cramped area. Also, there are only half a dozen tables for a hotel with over 200 rooms so it can be impossible to find a place to sit - it would be a good idea to go down either early in the morning or later after the rush. When it gets busy, they often have a hard time in keeping the food trays full. The hotel is a short walk from a transit station which is very handy for taking the tram - much easier in a lot of cases than driving in a strange city.

Room Tip: Rooms away from the road are probably quieter and give a view of the pool area.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • French first
  • German first
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English first
Portland, Oregon
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 15, 2012

While we live in the Portland metro area, we will stay here before or after early or late flights. They pick you up from the airport, let you park the car there, and rooms are clean and staff is attentive. We have had great experiences with them and have never been disappointed.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Switzerland
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2012

Very fast and helpful courtesy transport, the receptionist helped organizing my excursion to the town - including preparing and printing maps - no chance to try the breakfast, as I leaved early - but again there were very nice fruit and coffee (and more) at a buffet. I never saw before such competent and friendly staff!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 2, 2012

I can't understand how this hotel gets decent reviews. We are Best Western loyalists and this is by far the worst one we have ever stayed in. We usually stay in dog friendly rooms and our room needed to be fumigated. There were stains all over the carpeting and the room smelled of wet dog. The rooms and hotel overall are very outdated as well. To top it all off, we went to the complimentary breakfast this morning and the hostess let nearly every station of the breakfast run out of food (including the coffee) - and she was rude as well - all at 8:00 a.m. this morning. The hotel also states that it is "in Portland." While it is technically in the city, you are about 20 mins from downtown. Given our experience, we won't be back.

Room Tip: Stay at other Best Westerns in the area.
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2012

After airline delays, almost missing a connecting flight, further delays and re-routing due to weather, our plane finally landed 3 hours late. Fortunately, we had guaranteed reservations, so called the inn to see if the shuttle was still running. It was! Shuttle driver and desk staff were prompt, gracious, and answered our weary questions. The room was clean, spacious and nice, with a balcony overlooking the courtyard. How nice to have morning coffee on the balcony after a comfortable night's sleep! Breakfast was standard for this kind of a facility---no complaints. Although location was not close to Portland activities, there was a decent restaurant right next door to the Inn. This was not a problem for us, since we were picked up by family the next day to begin our vacation tour.

Would definitely recommend.

Room Tip: Ask for a balcony overlooking the courtyard. Very relaxing to sit out there.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
etown
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 17, 2012

I wish we had more time in this hotel. It has a great courtyard with a pool and nice vegetation. There was a continental breakfast for us at 4am when we left. I expect the full breakfast would have been nice too. Our room was larger than most, had a lovely balcony, a very comfortable bed and furnishings including a kitchen area. Highly recommend for a quiet night near the airport.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hollywood florid
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 16, 2012

I had booked a Quality Inn near the airport and upon arrival I did not care for the appearance. I then cancelled my reservation and proceeded to the Best Wester Pony Soldier Inn and was greeted by Jack the front desk attendant. He was very helpful and courteous. He suggested that I choose where to have dinner then return my car to the airport and that he would send someone to pick me up. That way I did not have to deal with the car return in the morning before my flight. His suggestion was a great idea and was much easier than returning the car early morning before the flight. All the best wester I have stayed at recently were great and recommended.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pony Soldier Inn - Airport

Address: 9901 Northeast Sandy Boulevard, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Portland
#6 Business Hotel in Portland
#11 Family Hotel in Portland
#18 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Pony Soldier Inn-Airport Hotel Portland
Best Western Portland
Portland Best Western

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