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“Painfully hip” 4 of 5 stars
Review of Ace Hotel Portland

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Ace Hotel Portland
3.0 of 5 Hotel   |   1022 SW Stark Street, Portland, OR 97205 (Downtown)   |  
Hotel amenities
Ranked #63 of 133 Hotels in Portland
San Francisco, California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Painfully hip”
4 of 5 stars Reviewed September 2, 2013

The ace is in the ideal location for a portland getaway. While pricey, the room was comfortable albeit sparsely equipped. The staff are effective and the bar restaurant next to the hotel is great. The lobby is a real scene, excellent hipster sightings.

Stayed August 2013, traveled as a couple
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356 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Chicago, Illinois
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 28, 2013

This is a very cool hotel, tuned to a young, hip sensibility and yet extremely friendly and welcoming to a couple near-senior citizens. Great lobby scene, with a coffeeshop on one side and a restaurant-bar on the other. Rooms on the small side but uniquely decorated, beds good. The vibe borders on the precious, vinyl records and rubber-stamp graphics, but the staff has a great attitude and works hard at making everything easy. The $10 breakfast is a great value: unusual, imaginative, and high-quality. Would not think of staying anywhere else in Portland.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Top Contributor
53 reviews 53 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed August 26, 2013

Spent 2 nights at the Ace Hotel in Portland and really enjoyed it. It is quite different to the hotels I am used to staying in, but glad we tried it and would happily go back. Staff were very friendly and always made us feel welcome. They also had some good recommendations for places close by to eat and drink.

We shared a Standard Front Double room with another couple for the 2 nights. We had 2 double beds (facing each other rather than next to each other which I think was better). The beds were extremely comfortable and we were not bothered with any noise. There was a door that covered the window completely like blackout curtains would - perfect for a good night sleep.

There was a basin in the room (outside of the bathroom) which made it easier for getting ready when someone was in the bathroom. The bathroom was my only complaint - the wooden door did not shut completely, and noise travelled straight from the bathroom, so you could not shower without waking everyone up.

The location of the hotel was excellent. Portland is a very easy city to walk and we left our car in the parking lot for our whole stay. There are so many great cafes and bars in the area, we loved the food and craft beer/cider. Lots of great cocktails as well!

Voodoo Doughnuts is definitely a must in Portland, but beware the line ups are long. We went to the one outside of town and only had to wait a few minutes.

Overall, I enjoyed the Ace Hotel, even though it is so different to hotels we usually stay in and would stay there again.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 23, 2013

This hotel is in a great location -- close to Powell's Bookstore, Lardo and even a Whole Foods. The only real downside -- the one that will prevent return visits -- is how long the water took to warm up. We called the Front Desk and we were told the water just takes some time getting to the third floor. We eventually took a nice shower, but it wasn't the best experience. Also, the coffee house next door has great coffee too, but you'll have to be willing to stand in line and wait for it. That said, we were glad we visited this hipster hotel, but will not be returning.

Room Tip: Do not get a room near the elevator or near housekeeping.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 18, 2013

We LOVE the Ace. We have two tween kids, and they love the hipster vibe. The beds are super-comfortable and the service is good. The corner rooms are great for families - there is a king-sized bed for the parents and two unusually comfortable couches that the staff makes up as beds, which are perfect for the kids. Stumptown coffee downstairs is fantastic and they will give you coffee in a ceramic cup to take to your room - or deliver a thermos to you in the morning. The hotel has a great lobby that is good for hanging out, and a very cool mezzanine area that is also good for just hanging out. I got up earlier than the rest of the family and took my coffee to the mezzanine to read the paper - really great common areas that are truly usable. The breakfast is wonderful and a good value for $10. Cheeses, meats, fish, nuts, oatmeal, fruit, coffee. Perfect. We will be back on every trip to Portland; I can't imagine finding a better place.

Room Tip: Large corner rooms are perfect for families.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 13, 2013

My hubby and I have stayed at the Ace in NY, Palm Springs, and Seattle. We love the Seattle location best because they don't seem to nickel and dime you, and you get a great free breakfast buffet with these cool waffles.
At this Portland location we stayed in a corner room with a view which was nice. However, it was the most we've ever paid for an Ace, and I could not help but feeling a bit ripped off that there was a really weak breakfast offering setup and it was $10 a pop. Also, the room we stayed in had a separate living room / bedroom, but all the light switches were at the front door. So, if you wanted to to turn on the light over the tub in the bathroom, you had to walk 20' to the front door to turn it on. Gah. Little irritating stuff like that.
The good things: In a very central area to walk North into the heart of the Pearl district, the staff are wonderful (very helpful, friendly). The restaurant / bar downstairs- Clyde Common- had a great atmostphere, drinks, and food. It's a nice 3.5 mile run from the hotel to the river loop and back. Hip, urban crowd.

Room Tip: If you get a room on the back you'll look at a brick wall. If you get a room on the front, you...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 13, 2013

Thanks to the US rail network, we arrived later than expected at the Ace on a Thursday evening. We walked into a lobby that had touches of industrial practicality and Pacific Northwest homey-ness. Our reservation was for a "Superior Deluxe-Back" meaning a king bed room on the backside of the building. They upgraded us to a bigger space on the front side of the building, which worried us for its potential for street noise. Our only issue with that noise occurred that evening when the recycle truck came for the bottles from the bars below. That was our ONLY negative for the entire stay.

As it is, when we walked in, my wife remarked, "I could live here." We liked the comfortable furniture and especially the bed. At home, we sleep on one of the Ace's signature organic mattresses. (When we stayed at the Palm Springs Ace, we loved our bed so much that I enquired as to the make of the mattress.)

I also appreciate the Ace's commitment to making more sustainable choices for interior design. It is important to me to see things being brought back into use rather than sent to a landfill or languishing in a warehouse. I liked the "knocked-together" quality of the side tables and desks. The stack of out-of-date reference books that served as my nightstand was perfect. I thought the whole room was very thoughtfully put together. A huge sliding door lets the guest open up or close the bath/shower area as they see fit. The blinds work from the bottom of the window up, so that you may have maximum privacy during your stay with plenty of natural light. The sound system for the room was phenomenal. We almost never listen to radio at home, but the station that was dialed in was a free-format classical station that played great non-standard classical. The toiletries were Malin+Goetz, which we also use at home. I didn't once have the urge to turn on the television during our stay which says a lot. There were many small touches which just added up to a phenomenal experience. The mural in the top of the stairwell and the Oregon-centric breakfast spread were standouts.

The location of the hotel in the Pearl District means that the lodger has easy access to some really fantastic dining and shopping. We ate at Lardo (review coming) and Grüner, both just around the corner. And for my early morning wake-up, I headed down to the Stumptown coffee off the lobby. Powell's Books is only a block away, and the Living Room Theatre is across the street for your arthouse film fix. If Stumptown isn't your bag, Courier Coffee a block away does a nice job as well. For a sweet tooth, I recommend Ruby Jewel's Ice Cream or Blue Star Donuts, depending on the time of day.

Pros:
Convenient location near downtown PDX
Good food
Great room with good sustainable design
Cool soundsystem
Photobooth in lobby
Stumptown in lobby
Compelling art
Comfort
A unique experience that beats a chain hotel for me anyday

Cons:
4AM bottle recycling on Friday morning.

I would stay here again and again and again. It is my kind of place.

Room Tip: Back rooms are going to face a wall most likely. They will likely be more quiet however. Front rooms...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ace Hotel Portland

Address: 1022 SW Stark Street, Portland, OR 97205
Location: United States > Oregon > Portland > Downtown
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
Ranked #63 of 133 Hotels in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Ace Hotel Portland 3*
Number of rooms: 79
Official Description (provided by the hotel):
A friendly, urbanized version of the welcoming country inn along a country lane. ... more   less 
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