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“Great for family event!” 5 of 5 stars
Review of Sentinel

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Sentinel
4.0 of 5 Hotel   |   614 SW 11th Avenue, Portland, OR 97205 (Formerly The Governor Hotel) (Downtown)   |  
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Ranked #4 of 133 hotels in Portland
Stockertown
1 review
“Great for family event!”
5 of 5 stars Reviewed 2 days ago NEW

We were at the Sentinel for a big family event. The Library provided the perfect atmosphere. Food was excellent and the service unobtrusive. The location puts one close to the Pearl District. Jake's food and service are wonderful!


  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris b, General Manager at Sentinel, responded to this review, 2 days ago
So pleased to know that your family event went so well. Please keep us in mind for future reunions, family gatherings, etc. We love sharing these experiences with our guests and providing them with personal touches that help to make these events even more meaningful.

Thanks for the great review.

Chris Bebo
General Manager
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90 people have reviewed this hotel

Traveler rating
    65
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    4
    0
    1
See reviews for
15
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Oakland, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Beautiful public rooms and guest rooms furnished in period Portland style. There are artsy touches with huge photographs in the hallways and smaller vintage photos in the rooms. It is hard to imagine a better location in Portland -- easy walks to the Pearl District and the downtown shopping area. . Responsive and friendly staff. We would definitely stay here again. A few quibbles -- for our family, the beds were uncomfortably soft. On check-out, there was a discrepancy between my printed-out record of the rates and the rates in the computer system. The staff quickly resolved the issue to my satisfaction, but the hotel's computer system should reflect the reservation agents agreement with the guests.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris b, General Manager at Sentinel, responded to this review, 2 days ago
Glad to hear you found our staff to be friendly and responsive. Our location is ideal. We appreciate you mentioning that. Please keep us in mind the next time you visit Portland. We look forward to becoming your hotel of choice when traveling to the Rose City.

Regards,

Chris Bebo
General Manager
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Philadelphia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved everything about this hotel. Stylish, luxuriously quiet, great location on the edge of downtown, near Portland's famous lunch trucks at 10th and Alder. Great nights' sleep in the super comfortable beds. My son and I had a room in the east wing with 2 double beds with lots of space to spread out--large table with 2 wingback chairs, lots of storage space, refrigerator, another comfortable chair.
Valet parking is expensive ($39 per night) but our car was always ready when we needed it and the valets were competent and friendly. Easy walking distance to Portland Timbers stadium, downtown sites. Pearl district within walking distance; Japanese Gardens and Washington Park less than a 10-minute drive away; easy access to highways. Can't recommend this hotel enough; I know I will be back!

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris b, General Manager at Sentinel, responded to this review, 2 days ago
So happy to hear that you enjoyed your stay. We appreciate your business and kind review. Wanted to mention that our valet parking charges are actually $36, not $39. Please check your folio and if a mistake was made, please alert us immediately so that we can correct it.

Again, thanks for taking the time to provide such an amazing review.

Regards,

Chris Bebo
General Manager
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Alabama
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Spent a couple nights here. Old hotel that has been renovated. Hotel itself is very pretty. That said the room was very average, smaller room, tiny bathroom, one morning no hot water. We saw a Westin and Marriott near by. Likely same experience at lower cost.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris b, General Manager at Sentinel, responded to this review, 2 days ago
Very Average are not words often used to describe Sentinel. I am truly sorry if your experience wasn't up to standard. We offer competitive rates and a truly unique experience that you won't find at a branded hotel. I only wish we would have known about your feelings regarding the room sooner so that we could have fixed the issue while you were still here. I know that, if given another chance, we can provide you with the memorable experience you deserve. Memorable for all of the right reasons, of course.

Thanks for your honest feedback.

Regards,

Chris Bebo
General Manager
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Salt Lake City
1 review
5 of 5 stars Reviewed 5 days ago NEW

Second time staying here. World-class facility. Rooms are great, location is awesome. Staff is very friendly, sincere and accommodating. New Jackknife bar in the lobby is very, very cool.. Will stay here again and again.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris b, General Manager at Sentinel, responded to this review, 2 days ago
Great Hotel. Great People. Great Rooms. Great Review!!

Thank you very much.

Regards,

Chris Bebo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great experience at the Sentinel. Rooms are slightly small but great décor, modern and well styled. Amazing friendly and helpful staff, special mention to Bethany for her thoughtfulness. Hotel is located in prime location.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris b, General Manager at Sentinel, responded to this review, 2 days ago
Thank you for taking the time to recognize our coworker, Bethanie. She and the rest of the team she helps to lead, work very hard at taking care of our guests. Your appreciation of their efforts is very meaningful and appreciated.

Thanks again,

Chris bebo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great two-night stay at the end of a weeklong road-trip through Oregon. Prime downtown location. Decor is dignified without being stuffy. Staff is helpful and friendly. Overall, a great time and a great value.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris b, General Manager at Sentinel, responded to this review, 2 days ago
Great time, great value, great guests. Thanks for both your business as well as your thoughtful review. Both are appreciated. Glad to have been a part of your road trip memories.

Regards,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sentinel

Address: 614 SW 11th Avenue, Portland, OR 97205 (Formerly The Governor Hotel)
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Portland
#4 Luxury Hotel in Portland
#5 Romantic Hotel in Portland
#13 Family Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sentinel 4*
Reservation Options:
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Also Known As:
Governor Hotel Portland Oregon

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