We had a four night stay at this hotel for a leisure trip to Portland. We booked this hotel on a third party website and seemed to have no problems with getting shoddier service than those that booked directly
Travelers need to note that this hotel is 104 years old and has aged gracefully. The rooms, hallways, and common areas have obviously been maintained. The room is smaller than most rooms in newer hotels but it is a standard size for older buildings. Our king room had enough space for two people and our stuff. The bed was very comfortable and had high quality linen. Noise in the hallways was apparent but it wasn't anything too disturbing. There was a small sitting area and a desk. There was enough room for our stuff but there wasn't much room to grow.
The washroom was comfortably sized but had only a narrow glass shelf to put our toiletry kits. Shower pressure was adequate. Provided toiletries were fairly generic. The room did fog up easily, however.
There are a few small annoyances with the hotel and most of it has to do with the older building. Ice is only available by calling the front desk --the bell staff did bring an ice bucket up promptly and with a smile. Our room had a small 27 inch CRT television, which may be a bit surprising for anyone expecting a flat panel HD television --the TV nook was built into the room and I think the hotel has been unable to find a newer TV to fit in the space. A small refrigerator in the room would have been nice and it looked like a mini bar fridge had been removed from the cabinet below television.
Guests will find enough distraction in the immediate area for at least a couple of days. There is shopping within walking distance. The Pearl District has restaurants, breweries (especially Rogue brewery), and shops within a 5-10 minute walk. Powell's Books is a four minute walk away, with a Whole Foods immediately north of it. Rite Aid is on 6th Avenue, less than five minutes away. There is a food truck pod around the corner for affordable and varied eats. And public transit proximity is excellent.
Staff were generally friendly and helpful when called upon. We wish the front desk agent that checked us in had told us that we could register our Stash hotel rewards number for free internet. We thought we weren't eligible because we hadn't booked our room directly with the hotel. We did pay the daily charge for the internet and only when I called the front desk to inquire about using multiple computers did I find out that we were able to get it free with sign-up. The second front desk clerk offered immediately to reverse the paid internet charge.
All told, the hotel will provide a good place to stay for most visitors.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.