A group of us had dinner at the City Grill recently, and deliberately made a 9:15 pm reservation to avoid the dinner crowd. Before we arrived we asked to merge two 6-person reservations into a one 10-person reservation, and were fine with waiting an extra 15-20 minutes. Fifty minutes later, we were taken to our table.
The restaurant was very crowded, every table filled. But it was surprisingly un-noisy (at least where we were seated, near the wine corridor). The service was impeccable. Our table was assigned two waiters, a great approach for a large group. They efficiently took orders, and throughout the evening, one of them was always nearby to check on us.
Most of us ordered steaks. I ordered a medium-rare top sirloin, which came with awesome crispy green beans and somewhat bland mashed potatoes. Then I checked my steak, cutting into one end to make sure it was medium rare. It was bloody. So I cut into the center, and it was nearly raw. So my steak went back to the kitchen. By now it was 10:30, and I was tired and hungry and not a little disappointed. My new steak was delivered quickly, and it was nearly as bloody as the first one. I ate it anyway, not wanting to delay my friends any further.
The manager came by to check on us, and asked if my second steak was to my liking. I appreciated this, but shouldn't the chef have checked the steak before it left the kitchen? He offered to have another steak prepared for me, but I declined. If they couldn't get it right in two, I wasn't confident that the third would be any better.
BTW: the City Grill has a split happy hour, and the menu looks amazing, with lots of variety and inventive-looking food. While we waited at the bar for our reservation, we watched some tasty-looking food being delivered to the woman sitting next to us. She had salmon cakes, Caesar salad, and spicy basil chicken with rice... more food for about half of what I paid for my steak dinner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.