Service is being served to one's expectations or beyond. The Lucia falls short of that. The rooms are small and this is not shown in the photos, as they are misleading. The back end of the hotel has a horrible view unless you're into staring at a red high wall. The staff try to be friendly but are a bit snobby and not very well trained in basic communication as I discovered when trying to be refunded for the incidental charges they levy upon one when checking in. Make sure your transactions are cancelled when checking out.
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- Also Known As:
- Lucia Hotel Portland