My wife and I have stayed at Hotel Lucia many times. It's our favorite hotel in the NW. The staff is wonderfully attentive. There is something about this hotel I'm not sure if it's the colors, the overall decor, the great beds or the pillow menu that always create the perfect mood. Typhoon is terrific; the Thai food is excellent, the tea list is wild. I can't imagine staying anywhere else in Portland. Within one block there's a zillion great coffee shops and a bakery.

We headed to Portland for Cirque du Soleil. Arrived in town thinking we'd have no problem finding a room...Wrong! We usually stay at the Vintage and last visit stayed at the Westin. After our experience this week, the Hotel Lucia will be our first choice from now on.
The rooms were great (tiny bathrooms however but didn't bother us), beds amazing and location perfect for venturing about downtown. But honestly, the service was exceptional. Everyone at the desk, the front door,housekeeping went out of his/her way to be helpful. And it wasn't in a brown-nosey kind of way. They all just seemed to be kind, bright and like their jobs. Looking forward to our next visit.

totally swank for a very reasonable price. i really wanted to love the Lucia because it was recommended by one of my favorite musicians who lives in the area. but my experience was less than enjoyable from the moment i pulled up at the valet. the staff was resistant to the idea of me carrying my suitcase myself, which always bugs me about hotels. you don't need to ask me 3 times within 5 feet if i want help with my bags. at that point it's aggressive.

got up to the room, which was small as others have reported, though that doesn't bother me since it's not like i was planning to spend that much time there. teeny tiny bathroom, but nice aveda products.

i have a severe allergy to down and i had submitted with my reservation on Expedia a request for non-down bedding. for whatever reason, they supposedly didn't have it in their system. called down to the desk for replacements, the woman was very nice and said she'd send someone up. 10 minutes later the room service guy brought up 2 new pillows and a small blanket. i took off the comforter and the sheet came off with it...he didn't even bother to help me put the sheet back on the bed, which demonstrates just how significantly he was lacking a service orientation. after he left i went to unroll the blanket and realized that it was about 1/4 the size of the bed. i called the desk again and the guy said "at the time i didn't realize you were getting rid of the other bedding." well, presumably he realized it when i gave him all of it, right? it took another half hour for them to bring me up 2 cotton blankets and a throw .at no point did he apologize. it was by then 11:45 pm and i had intended to fall straight to sleep since i had a 102 fever on this business trip, but i'd been kept awake an extra 45 minutes by ineptitude.

when i checked out the next morning i politely explained the situation to chadwick, who was apologetic and at least took off the parking fee. it shouldn't take 45 minutes to locate a few blankets in a hotel that lists 7 types of pillows that you can request from the desk.

all in all i'm a sucker for decor and little touches like the ipod charger, so i might give it a chance again. but if i do i'll call the hotel in advance and make my downless needs known directly.

We had stayed at the Avalon before and had a lovely time but decided to stay downtown. The hotel is nicely situated right downtown across the street from the yummy El Gaucho. It is close to all the cool stuff.

The valet parking folks were nice. I would suggest that when guests checking out go to pick up their car, that there would be freshly baked chocolate chip cookies and cold water in the car. It would be a nice way to end the stay. Just saying...

The staff is friendly. We had no problems however the room was TINY. I had a bigger room in London for less money. It had ear plugs in the room which we were slightly confused by but figured it was so we could ignore our partner.