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“Very nice hotel, very responsive staff” 4 of 5 stars
Review of River's Edge Hotel & Spa

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River's Edge Hotel & Spa
4.0 of 5 Hotel   |   0455 Southwest Hamilton Court, Portland, OR 97239 (Formerly Avalon Hotel & Spa)   |  
Hotel amenities
Ranked #39 of 133 Hotels in Portland
GreenLeadersSilver level
Top Contributor
73 reviews 73 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
61 helpful votes 61 helpful votes
“Very nice hotel, very responsive staff”
4 of 5 stars Reviewed December 1, 2012 via mobile

To be honest, I prefer staying downtown. Portland is a great city to walk around and from here you either have to take the streetcar or a not inexpensive cab ride. But a colleague arranged for me to stay here, and the hotel itself is very nice. I'd have given it a 5 if I'd had a river view room, but I didn't, and the room I had looked out over an industrial area, which meant that zi couldn't sleep with the curtains open because of the ambient light.

That being said, the hotel staff was very friendy and responsive, especially when zi needed to get to the airport at 4 in the morning and the cab I'd arranged never showed.

Stayed November 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, December 4, 2012
Dear Sofiastayshome,

Thank you for your recent review of River's Edge Hotel and Spa. We appreciate your compliments regarding our friendly staff and their quick reaction to your needs. We sincerely hope you will stay with us again and enjoy the wonderful and relaxing views our Riverside rooms offer as well as all the amenities we have available for you from complimentary continental breakfast, to the use of our fitness center, whirlpool, sauna, and steam rooms.

Regards,

Ana Maret
Rooms Manager
ana.maret@riversedgehotel.com
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585 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2012

This is a fabulous boutique hotel. The rooms are modern but more important beautiful, clean, comfortable, with a touch of luxury and an exquisite view of the river. The staff at the hotel and restaurant are the perfect combination of professional and friendly. They go out of their way to ensure you have a great experience. The water jug with fresh fruit waiting for you in the lobby is as refreshing as it is beautiful. The continental breakfast on each floor is Northwest natural and healthy. Their handmade granola is so delicious I want to package it. From the valet parking to their spa to their onsite restaurant it makes sense to call this hidden gem a resort for the traveler!

Room Tip: All rooms that face the river are spectacular. I like the 3rd and 4th floors.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, December 3, 2012
Dear Cindypain,

I appreciate you taking the time to post an amazing review of your stay with us. I am very pleased to read your appraisal of our team, services and facilities and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs.

We certainly look forward to welcoming you back in the very near future.

Ana Maret
Rooms Manager
ana.maret@riversedgehotel.com
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phoenix oregon
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 30, 2012

Quiet rooms with super comfortable beds right on the Columbia. There is a greenway right out the door that goes for miles! Easy drive into Portland but get directions as coming back is a little trickier.Great spa on premises!

Room Tip: Ask for room on fifth floor with river view.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, December 3, 2012
Dear Mcchrystal,

Thank you for taking the time to share your experience at River's Edge Hotel and Spa. We are very lucky to be located next to the Cottonwood Bay on the Willamette River which offers great views while walking or jogging on the trail. We would love the opportunity to host you on your next visit to Portland.

Best Regards

Ana Maret
Rooms Manager
ana.maret@riversedgehotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2012

Very nice room and very, very clean and upscale. Soooo quiet! Great continental breakfast! I loved this place!! Will stay here again!! The staff is very friendly. Would love to try the spa next time. Love the Valet.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, December 3, 2012
Dear DorothyH,

We are really happy to know that you had a great experience at River's Edge Hotel and Spa. It was our pleasure to have you as our guest and we do appreciate your kind comments.
We look forward to welcoming you back the next time you visit Portland

Sincerely,

Ana Maret
Rooms Manager
ana.maret@riversedgehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

I can't say enough great things about this hotel! I'll start with our arrival... We were greeted by the most courteous valets(I believe their names were Nathan and Dave). The front desk staff was awaiting us with warm friendly smiles and check-in was a breeze. The two ladies at the front desk (Kristen and a dark haired one one named Ann?) were very knowledgeable about Portland and the hotel amenities. It was our first trip to Portland and they were obviously passionate about their city and their hotel. We were given a wealth of information and recommendations.

The housekeeping staff was great, our room was spotless and comfortable. We forgot our toothbrushes and housekeeping promptly brought us some after we called. I don't know if it's Portland in general or just the staff at River's Edge Hotel, but everyone just seemed so happy and willing to help. Their great attitudes were just contagious!

The spa facilities, Continental breakfast and the free wireless more than made up for having to pay for parking. We didn't have time to do spa treatments this time but we will definitely make sure we save time for that next time. The spa treatments looked divine! Thank you to everyone for making our trip to Portland so great, we'll be back!!

Room Tip: Pay a little extra for the riverside rooms! The view is worth it!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, November 29, 2012
Dear Joeypoey,

And we thank you for your detailed review regarding your recent stay with us and for mentioning the great service you received from members of our team from the Valet, Front Desk Agents, to our Room Attendants.

I will be delighted to assist you with your next reservations arrangements, we need to make sure we book spa treatments for you, see you soon.

Ana Maret
Rooms Manager
ana.maret@riversedgehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Top Contributor
80 reviews 80 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 20, 2012

This is a great gem very close to downtown Portland. About a $7.00 cab ride. The restaurant is really nice with a great view of the river and very attentive staff. The hotel is perfect from the start, from the friendly valets to the efficient staff at the front desk. Very friendly and warm all around. We didn't have a balcony room this time, but will in the future. The spa gets A+ reviews as well.

If your looking for a great hotel in Portland, look no further, this is it!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, November 22, 2012
Dear Mpn7330,

Thank you for choosing River's Edge Hotel and Spa for your stay-cation and thank you for the super review. We will be happy to welcome you back. Please feel free to contact us to help you plan your next stay with us.

Yours Sincerely,

Ana Maret
Rooms Manager
ana.maret@riversedgehotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, OR
Top Contributor
67 reviews 67 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed November 5, 2012

Take the time to enjoy the spa...GREAT STAFF and wonderful massages. The other spa facilities are unbeatable (steam rooms too). Be sure to have a room with a balcony on the river's edge. Enjoy incredible cuisine at the neighboring restaurant or simply enjoy a great room service menu...even late at night (midnight +). Ya...it's an extra $19 for parking to be there over your room stay, but after the amenities (including a wonderful continental - even croissants, cerial, juices..you name it) and elusively comfortable bedding you won't worry. We'll be back!!

Room Tip: Stay on the river side....
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiversEdgeHotel, Manager at River's Edge Hotel & Spa, responded to this review, November 6, 2012
Dear Ohjames,

No worries on our end now that we have your promise that you will come back! We can only promise to continue improving. It is always great to read that the staff was able to deliver service up to your expectations.

Thank you for sharing with other travelers that you had an enjoyable stay and for suggesting our spa treatments and delicious food at our Aquariva Italian Kitchen.

We are looking forward to be able to welcome you back in the near future.

With best wishes,

Ana Maret
Rooms Manager
River's Edge Hotel and Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about River's Edge Hotel & Spa

Address: 0455 Southwest Hamilton Court, Portland, OR 97239 (Formerly Avalon Hotel & Spa)
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Portland
#13 Luxury Hotel in Portland
#14 Green Hotel in Portland
#25 Romantic Hotel in Portland
#36 Family Hotel in Portland
#44 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — River's Edge Hotel & Spa 4*
Number of rooms: 99
Official Description (provided by the hotel):
River’s Edge Hotel & Spa is an environmentally-friendly, 99-room luxury boutique hotel located at the edge of Portland’s South Waterfront District, an emerging mixed-use neighborhood integrating alternative transportation, parks and trails, green building practices, retail, restaurants and healthy living with art and design. Perched on the banks of the Willamette River just minutes from downtown Portland, River’s Edge offers travelers the sophistication and warm hospitality of the Pacific Northwest. Guests and visitors enjoy classic service, modern amenities and comforts expected from Portland boutique hotels, making River’s Edge Hotel & Spa a favorite among all Portland waterfront hotels. Among the hotel’s valued amenities are its luxurious two-level, 13,000-square-foot full-service spa, salon and fitness center as well as Aquariva restaurant and bar. ... more   less 
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Also Known As:
Avalon Hotel And Spa
Avalon Hotel Portland

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