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“Excellent Location” 5 of 5 stars
Review of Residence Inn Portland Downtown / RiverPlace

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Residence Inn Portland Downtown / RiverPlace
3.0 of 5 Hotel   |   2115 SW River Parkway, Portland, OR 97201 (Downtown)   |  
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Ranked #26 of 133 Hotels in Portland
GreenLeadersBronze level
Rancho Palos Verdes, California
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Excellent Location”
5 of 5 stars Reviewed July 23, 2013

We spent 5 days in Portland visiting family and attending the Blues Festival and the fantastic 4th of July fireworks show on the river. We stayed at the Marriott Residence Inn/Riverplace and were very happy we did. The breakfast that is included in the room rate is very good. It is a serve yourself buffet and you can make your own waffles, which are great.

The room was spacious and included a kitchenette, small living room with an easy chair, couch and a desk. The bedroom has an en suite bathroom with a tub shower. Everything was very clean and the staff were very hospitable. I highly recommend this property if you are in Portland. It is near the river and a the streetcar stop is right across the street and that makes it a breeze to get around. There are some decent restaurants on the river walk, just a few minutes away. We will go back when we are in Portland.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review, July 28, 2014
Dear rjgagliano,
Thank you for being our guest! The Waterfront Blue Festival is an annual tradition in Portland and we hope staying with Residence Inn - Portland RiverPlace will become a tradition for you as well.
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462 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 9, 2013

Grandparents were visiting so we needed room for six+: 2 dogs, 2 kids, 2 adults, 2 grandparents. I got lucky to find an available suite on this busy 4th of July / Blues Festival weekend (when there were no regular rooms available). I think the suite was even cheaper than two separate rooms and it was HUGE. Something like 700 square feet! It was plenty of space for us to have our own space and privacy, including separate bathrooms with an extra sink in one bedroom. There was a full-size kitchenette. The room was clean and service was great. Although there were very limited gluten free options at breakfast, the service person happily brought me a yogurt parfait without granola, upon my request. We've stayed at this hotel several times over the years, and it's gotten very pricey. But we love this location on the southern tip of the waterfront. Yummy ice cream nearby!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review, July 29, 2014
Dear Kathy M,
Thank you for your review and for saying how much you love our location at Residence Inn - Portland Downtown RiverPlace!
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Dallas, TX
Top Contributor
115 reviews 115 reviews
29 hotel reviews
Reviews in 58 cities Reviews in 58 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 6, 2013

Got a great deal on this place sight unseen.. Despite the name, this is not really what you would call downtown Portland. There is a very convenient streetcar stop right there, however, so you can get anywhere you want to go without a car. Staff is super friendly and helpful, breakfast is top notch, and rooms are some of the nicer I have seen at a Residence Inn. There was a lot of construction going on next door, which was just kind of an eyesore when you were outside.

Green Features: It was nice that they provided a small container for recycling in the room.
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review, July 29, 2014
Dear Jane1973dallas_,
We appreciate your comments and thank you for your review. While we are not in the middle of the downtown bustle, our location is still considered downtown (and river front). The South Waterfront area is growing leaps and bounds these days so come see us again soon!
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Sammamish, Washington
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
Reviews in 35 cities Reviews in 35 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 2, 2013

Stayed here for three nights with my family for a short vacation. Staff was outstanding. Had a kids bag waiting for us upon arrival and an upgrade to a more spacious room. Lobby and breakfast area are huge and well maintained. Rooms are clean and well appointed with comfortable beds. Pool is very nice, albeit a bit cold. Location near waterfront is excellent.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review, July 29, 2014
Dear Danmiller3,
Thank you for your review and for mentioning our wonderful location on the waterfront. We'll be sure to check on the temperature of the indoor pool! See you next time.
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Stockholm, Sweden
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 29, 2013

I stayed at Residence Inn Riverplace for three months and from day one the staff was so friendly that I almost instantly felt like it was my friends or co-worker. Whatever random question I came up with, they made sure to either deliver the answer/service right away or made sure to look it up.

The room was big with both balcony and cooking equipment, so I didn't have any problem of rooting myself. Breakfast was of a good quality with daily variation and the breakfast staff were also very friendly and welcomed me with a smile.

Whenever I get the chance to go back to Portland I would never pick another hotel and I feel sad leaving all my new friends among the staff. Thank you!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review, July 29, 2014
Dear Travelsuperstar,
Coming from a "Travel Superstar" like yourself, we appreciate that you gave us five stars in your review. Thank you very much!
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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 22, 2013 via mobile

This is a newer property located on the outside of downtown Portland, providing easy access to anywhere in the city. We had two different rooms there and I feel the staff went above and beyond to accommodate guests, while being very friendly. The rooms were nice but had some issues that should have been fixed-although nothing major, just in need of maintenance. The breakfast and evening social were good, but fell short of other Residence Inn properties. The staff failed to keep the food stocked and fresh, and although they were friendly, were painfully incompetent in terms of ensuring a clean well stocked area and communicating with guests. The food temperature varied widely, the dishes that were "clean" had left over food debris and coffee grinds on and in them. The property was clean other than that. The beds in the room were above what most other limited service Marriott brands have, providing outstanding comfort and clean, crisp linens. The chairs and sofas in the rooms were dated and worn but they put vinyl slip covers over the arms to attempt to hide this. Although it is close proximity to the freeway noise was never an issue, and it appears they have soundproof windows. The biggest complaint I have along with most guests and reviewers was the parking fee. I have no problem paying $50 a night in New York or San Francisco but $26 per night at this property that has ample parking and is not really even in downtown (Portland) is outrageous. I would rather pay a higher room rate than pay for such an overinflated parking fee. There is obviously no valet (this is a Residence Inn) but plenty of spaces and it is on site. This is just a revenue generator for the hotel which is understandable, but a more reasonable fee and a slightly higher room rate over this absurdly high fee would be expected and appreciated in a city like Portland. It is within walking distance of downtown, the waterfront, and very good restaurants including Pizza Shimitza, a staple in the fabulous selection of Portland Restaurants. I would recommend this hotel when you stay in Portland especially if you are traveling with family.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review, July 29, 2014
Dear DavidAZ85,
Thank you for your thorough review and for recommending our hotel, especially for those traveling with family as you mention. We look forward to your return in the future.
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NC
Top Contributor
71 reviews 71 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed June 19, 2013

We stayed at the Residence Inn Portland Downtown/RiverPlace in early June as part of a family tour of Oregon.

While some hotels have limited space for the complimentary breakfast, this one had a generous and comfortable area for the sumptuous breakfast buffet. Many hot items, as well as make-your-own waffles, fresh fruit and a variety of teas, were available. The staff was friendly and helpful. Because we stayed on a weekend evening, the manager's reception was not offered; however, a weekly menu for the weeknight receptions was posted on the refrigerator door.

We requested a balcony for our studio king room, and were placed in a room with a balcony facing the city. The balcony, with two chairs, provided a view of construction below, but a comfortable area to sit outside.

While some Residence Inns are more updated, this one was quite acceptable, and close to local transit lines. We asked for and received a late checkout with no problem.

The king bed was very comfortable. The mini-kitchen provided everything we needed included a full-size refrigerator, in-room coffee maker and a bag of microwave popcorn.

One concern is the price of parking for hotel guests - $26 - which seems high, even for Portland. We chose off-premise street parking as an alternative. Portland Perks, a discount plan available on the Portland tourism site, provides a package which includes parking, although we did not use that discount.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review, July 29, 2014
Dear SpringdaleGirl,
Thank you for your comments and for mentioning how much you enjoyed the breakfast experience at our hotel and the comfort of the beds. Much appreciated!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Portland Downtown / RiverPlace

Address: 2115 SW River Parkway, Portland, OR 97201
Location: United States > Oregon > Portland > Downtown
Amenities:
Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Portland
#20 Business Hotel in Portland
#29 Family Hotel in Portland
#39 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Portland Downtown / RiverPlace 3*
Number of rooms: 258
Official Description (provided by the hotel):
The Marriott Residence Inn - Portland Downtown RiverPlace hotel is in downtown Portland near the Tom McCall Waterfront Park in the South Waterfront District. This all-suite hotel is the closest hotel to Oregon Health Sciences University (OHSU) and is also near Portland State University. The Marriott Residence Inn Portland Downtown at RiverPlace is near downtown Portland's shopping and entertainment district and the hotel features their own stop on the Portland Streetcar line for convenient access everywhere. The Portland Aerial Tram is a short distance on foot as well. This downtown Portland hotel is minutes from the Oregon Convention Center and the Moda Center, home of the Portland Trail Blazers. This extended stay Marriott hotel is located less than 10 miles from the Portland International Airport and is adjacent to the Willamette River featuring accessible walking and jogging paths along the downtown Waterfront. ... more   less 
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Also Known As:
Residence Inn Portland Downtown / Riverplace Hotel Portland
Portland Residence Inn

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