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“Very good Residence Inn Overall” 4 of 5 stars
Review of Residence Inn Portland Downtown / RiverPlace

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Residence Inn Portland Downtown / RiverPlace
3.0 of 5 Hotel   |   2115 SW River Parkway, Portland, OR 97201 (Downtown)   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #31 of 132 hotels in Portland
GreenLeadersBronze level
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Very good Residence Inn Overall”
4 of 5 stars Reviewed June 22, 2013 via mobile

This is a newer property located on the outside of downtown Portland, providing easy access to anywhere in the city. We had two different rooms there and I feel the staff went above and beyond to accommodate guests, while being very friendly. The rooms were nice but had some issues that should have been fixed-although nothing major, just in need of maintenance. The breakfast and evening social were good, but fell short of other Residence Inn properties. The staff failed to keep the food stocked and fresh, and although they were friendly, were painfully incompetent in terms of ensuring a clean well stocked area and communicating with guests. The food temperature varied widely, the dishes that were "clean" had left over food debris and coffee grinds on and in them. The property was clean other than that. The beds in the room were above what most other limited service Marriott brands have, providing outstanding comfort and clean, crisp linens. The chairs and sofas in the rooms were dated and worn but they put vinyl slip covers over the arms to attempt to hide this. Although it is close proximity to the freeway noise was never an issue, and it appears they have soundproof windows. The biggest complaint I have along with most guests and reviewers was the parking fee. I have no problem paying $50 a night in New York or San Francisco but $26 per night at this property that has ample parking and is not really even in downtown (Portland) is outrageous. I would rather pay a higher room rate than pay for such an overinflated parking fee. There is obviously no valet (this is a Residence Inn) but plenty of spaces and it is on site. This is just a revenue generator for the hotel which is understandable, but a more reasonable fee and a slightly higher room rate over this absurdly high fee would be expected and appreciated in a city like Portland. It is within walking distance of downtown, the waterfront, and very good restaurants including Pizza Shimitza, a staple in the fabulous selection of Portland Restaurants. I would recommend this hotel when you stay in Portland especially if you are traveling with family.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
NC
Top Contributor
70 reviews 70 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 19, 2013

We stayed at the Residence Inn Portland Downtown/RiverPlace in early June as part of a family tour of Oregon.

While some hotels have limited space for the complimentary breakfast, this one had a generous and comfortable area for the sumptuous breakfast buffet. Many hot items, as well as make-your-own waffles, fresh fruit and a variety of teas, were available. The staff was friendly and helpful. Because we stayed on a weekend evening, the manager's reception was not offered; however, a weekly menu for the weeknight receptions was posted on the refrigerator door.

We requested a balcony for our studio king room, and were placed in a room with a balcony facing the city. The balcony, with two chairs, provided a view of construction below, but a comfortable area to sit outside.

While some Residence Inns are more updated, this one was quite acceptable, and close to local transit lines. We asked for and received a late checkout with no problem.

The king bed was very comfortable. The mini-kitchen provided everything we needed included a full-size refrigerator, in-room coffee maker and a bag of microwave popcorn.

One concern is the price of parking for hotel guests - $26 - which seems high, even for Portland. We chose off-premise street parking as an alternative. Portland Perks, a discount plan available on the Portland tourism site, provides a package which includes parking, although we did not use that discount.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Covington, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed June 10, 2013

As some of the other reviewers have stated, location on one of this hotel's strongest attributes; easy access to the River Walk. Also, some excellent restaurants in the immediate area.
I did have a problem with the cat5 internet connection, did not seem to work, even after another cable was provided; was not a major issue since the wireless worked fine (a little nervous about entering passwords on a wireless network).
Also, the air conditioning seemed to be having trouble maintaining a reasonable temperature, even though the weather was not particularly warm. Overall, though, this was not a major issue.
All told, was quite satisfied with my stay; breakfast was excellent. I would recommend this property to others.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 4, 2013

stayed one night in portland and this place offered a good rate with a decent sized room for 3 guys. the checkin staff were very helpful and filled us up on toiletries as our bags had not arrived after 15 hours of flying. its not exactly central but was near enough for a stroll to some waterfront bars before catching a cab (less than $10) into the city centre.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonds, Washington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2013

Location is the best virtue of this Residence Inn. Be aware that the windows don't open because you are right on top of the freeway (you can read the car plates); ventilation was a problem for us, be sure to contact the desk if it is not working right. The "Ships Store" is next to the check in desk, prices are usury in nature; nothing is mark with a price so look at the little plaque on the wall. Parking is expensive but typical for city hotel. Take note: this is a green hotel, one ply toilet paper, water restrictors, fluorescent lighting. Breakfast is great, as is the staff in general.
You are paying for location so ignore the dated and shabby furniture.

Room Tip: Face the street not the freeway !
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2013

The room was great, the bedroom and bathrrom was separate from the living room/kitchen area. There was a TV in both living room and bedroom. A door separated the bathroom/toilet area from the rest of the bathroom. The breakfast - it was perfect. Great selection and a different main item each day. Coffee and tea were always available. Parking is a little expensive - $26 a day. We were there for the Rock and Roll Half Marathon and would stay at this hotel again. Would be a good hotel for kids - there is a nice indoor swimming pool and laundry is available.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 19, 2013 via mobile

We usually stay in a Residence Inn when available, so thought this would be a good one. Disappointed in location (not scenic at all) and we couldn't find a luggage cart to help us carry things up to our 6th floor room. Front desk staff was full of excuses, but no help. The price for parking is way too much. Room is typical, but on the small side.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Residence Inn Portland Downtown / RiverPlace

Address: 2115 SW River Parkway, Portland, OR 97201
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Portland
#22 Business Hotel in Portland
#23 Family Hotel in Portland
#31 Spa Hotel in Portland
#39 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Portland Downtown / RiverPlace 3*
Official Description (provided by the hotel):
The newly remodeled Marriott Residence Inn Portland Downtown RiverPlace hotel is near downtown Portland and the Portland streetcar line. This all-suite hotel is the closest hotel to OHSU and is near Portland State University. The Marriott Residence Inn Portland Downtown at RiverPlace hotel is near downtown Portland's shopping and entertainment district. This downtown Portland hotel is near the Oregon Convention Center and the Portland Rose Garden Arena, home of the Portland Trail Blazers. This downtown Marriott hotel is located less than 10 miles from Portland International Airport. ... more   less 
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Also Known As:
Residence Inn Portland Downtown / Riverplace Hotel Portland
Portland Residence Inn

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