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“Great start and end for vacation” 5 of 5 stars
Review of Staybridge Suites Portland Airport

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Staybridge Suites Portland Airport
3.0 of 5 Hotel   |   11936 NE Glenn Widing Drive, Portland, OR 97220   |  
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Ranked #10 of 133 Hotels in Portland
Houston, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great start and end for vacation”
5 of 5 stars Reviewed October 28, 2013

We stayed at this hotel before heading out to our vacation destination and on our return before catching our flight home. We really don't have any complaints. Both stays were wonderful. The staff was so courteous and helpful. The hotel provided us shuttle service on several occasions for dinner and to pick up our rental car. The hotel is clean and up to date. The food is good and you feel like they genuinely care. Great place to stay.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, November 2, 2013
Thank you so very much for the review!

We do genuinely care about you. You are so valuable to us.

We look forward to having you with us again!

Warmest Regards,
Megan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

Traveler rating
    186
    77
    16
    5
    0
See reviews for
116
72
13
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Richland, Washington
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2013

Just stayed here last night. We had a family member to drop off at the airport at 5:OO am this morning. The Staybridge Suites are only about 10 Minutes from the Portland international airport. Almost a straight shot from the motel to the airport. I found the staff to very friendly and helpful. The room was great! We had the double bed suite and it was very clean and comfortable. There is a small kitchen and counter to eat at which we did not use and a small "Living Room" area with a couch and chair and a flat screen HD 40 inch or larger TV. It had a DVD player and comcast was the cable provider. The bedroon also had a 40 inch or larger flat screeb HD TV. (I'm guessing on the size of the TV's.) In the back of the Staybridge is a covered patio area with a barbecue. There is also a a nice grass area which is fenced. The pool is in a detached building behind the motel. They have a nice comfortable are to enjoy the breakfast that they provided. They also provided as other reviewers has said a breakfast bag for our traveler. Over all a great stay for the price and I would highly recommend to anyone.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, November 2, 2013
Thank you for taking the time to write a review. I'm so happy to hear you enjoyed your stay. I hope that you had a wonderful time with your family member.

Thank you for staying with us. We hope we get the pleasure of having you with us again.

Until we meet again,
Megan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 25, 2013

We visited this property for a 2 night stay. Location was a little hard to find at first as the signage for Portland Airport or the hotel are non existent really - especially in the dark. It is around 20 minute drive into central Portland so very convenient (Staff will take you to the train stn if you have no car). The room size is small for a suite but adequate and is clean and tidy. Reception staff are very friendly and helpful and will help with suggestions but the larger lady who works at breakfast is incredibly rude and mutters under her breath if you ask for the slightest thing...I felt the wrath for asking for a spoon as they were all gone, she didn't believe me went to check then sighed that she had to walk back to get a spoon. This was a very negative impact on the stay. I was also charged twice on check in but once I discovered this I went to reception and it was rectified immediately and with apology.
I am a light sleeper and could hear external noise and upstairs noise so I would ask for the 3rd floor if available. Wifi had no interruptions so no complaint here at all. Overall I was happy with my stay.

Room Tip: Get a high floor as you can hear upstairs a lot!
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, November 2, 2013
Thank you very much for writing a review. It truly means a lot to hear your feedback. I'm so happy to hear that your overall stay was good.

You did mention something that concerned me and that was about your breakfast experience. I'm so sorry this happened. I want you to know that we take service issues very seriously. This is something that will be reviewed and addressed immediately.

Thank you, again, for your review. I hope we get the pleasure of serving you again in the near future.

Warmest Regards,
Megan
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Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2013

This hotel is convenient to pdx, clean, the employees are friendly. There are decent restaurants and amenities close by. Executes well on all the fundamentals. Highly recommended particularly for business travelers who need access to the highways and airport.

Stayed August 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, October 25, 2013
Thank you so much for taking the time to write a review. I'm so happy you enjoyed your stay!

We hope we have the pleasure of having you with us again in the near future.

Until we meet again,
Megan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

Pleasantly surprised, picked up at the train station by friendly assistant manager, complimentary Taco Bar with beverages for supper with an engaging hostess who asked about your day. Lovely eating and relaxing area on main floor. Suite was not huge but very comfortable and clean. Only down side was we had no car and this group of hotels if a ways from public transportation. A friendly drive to the airport in the complimentary shuttle completed our experience. Worth every dollar it cost and it was very reasonable.

Room Tip: This hotel is part of a group of hotels near the airport. Its quiet and the surroundings are comfort...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, October 24, 2013
Thank you so much for your review. I'm so happy that you stayed with us! I'm also glad to hear that you were able to be at our evening Social and that we were able to give you a shuttle ride to Cascade Station and the Airport.

We hope we get the pleasure of having you with us! You always have a home here.

Until we meet again,
Megan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LAS VEGAS
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 22, 2013

We stayed here for the first time in October . Very nice suite with full kitchen and a separate bedroom . Nice indoor pool and hot tub . Good access to the 205 freeway , close to PDX and convenient to East Portland . Free continental breakfast was a little better than OK . Staff was professional and helpful , we travel to Portland a couple times a year , this will be our new Hotel of choice .

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, October 24, 2013
Thank you for your review! It will be a treat having you with us again. It is truly an honor to be a preferred hotel.

You are always welcome here and we look forward to seeing you again.

Until we meet again,
Megan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Top Contributor
58 reviews 58 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed October 18, 2013

We spent 4 nights while finishing up our trip to the Oregon Coast. Our stay started with a welcome voice message on the phone in the room and information about having a direct dial in line for friends and family to call us on, that completely bypassed the front desk.

The staff was so helpful, they recommended places to get gluten free food, fun things to see while we were there and even picked us up at the rental car place so we could return our car the night before our early flight.

We did laundry on site for FREE, had a wide selection of good breakfast food each morning and were able to cook our food (not microwave our food) in our room for our other meals.

Housekeeping did a great job and were very friendly too. It was quiet and the beds were very comfortable. We wished we had stayed there our first night in Portland.

We will definitely return and Staybridge will be our first choice. They even called after our stay saying that their team enjoyed us so much they wanted to know when we would be back.

A++ for service and customer care.

Room Tip: Top floor with a court yard view
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, October 24, 2013
Thank you so much for this kind review. It was a pleasure having you with us. What a treat!

I was happy to see that you will be back. You are always welcome here.

Until we meet again. :-)

Warmest Regards,
Megan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Portland Airport

Address: 11936 NE Glenn Widing Drive, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Portland
#13 Business Hotel in Portland
#21 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Portland Airport 3*
Number of rooms: 106
Official Description (provided by the hotel):
Conveniently located 1.5 miles from the Portland International Airport, easily accessible to I-205 and only minutes away from shopping at Lloyd Center and Clackamas Town Center! 60 scenic minutes from our location you can enjoy the outdoors, while visiting the pristine Mt. Hood and the breathless Mt. St. Helen's. The Staybridge Suites is the newest concept to the upscale extended stay market. Come and relax in one of our spacious studio, one bedroom or two bedroom/ two bathroom suites that come with fully equipped kitchens, complimentary high speed and wireless Internet access, complimentary laundry facility, fitness center, pool & Jacuzzi. Whether you are here for a day, a week or a month you will find our hotel inviting and accommodating allowing you to relax unwind and be productive while away from home. Our goal is to 'make your stay as close to home as possible.' Join us in the great room every morning for a delicious complimentary breakfast as you prepare for your day and be sure to drop by and join us Tuesdays through Thursdays for our light "Sundowner" Guest Reception with salad bar, hot entree and complimentary beverages. ... more   less 
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Also Known As:
Staybridge Suites Portland Airport Hotel Portland
Portland Staybridge Suites

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