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“Great place!” 5 of 5 stars
Review of Staybridge Suites Portland Airport

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Staybridge Suites Portland Airport
3.0 of 5 Hotel   |   11936 NE Glenn Widing Drive, Portland, OR 97220   |  
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Ranked #9 of 133 Hotels in Portland
Broomfield, Colorado
1 review
“Great place!”
5 of 5 stars Reviewed November 28, 2012

This was a great hotel for the price. We stayed here the night before an early flight. The staff were all amazing, the shuttle took us to and from dinner. We were going to miss breakfast so the staff made up To Go Breakfast for us to take on the plane. We will stay here again when flying in and out of Portland!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, December 24, 2012
Thank you for your review!

We are glad to hear that you had a safe travel home and we hope you visit us again. You are always welcome here
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Canada
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 20, 2012

We checked in with no reservation because we had to change hotels with no notice - we were delighted to be able to check in and get to our room at noon. The clerk at the front desk was very friendly. There was a housekeeping issue in our room, which was unfortunate, and the second front desk clerk didn't seem sure of what to do, but when I contacted the hotel management it was dealt with effectively and we were given a discount, so kudos for that. I understand that mistakes happen, so I don't really mind as long as they're handled well by management, and this was.
We had a one bedroom suite, which was great - kitchen with fridge, stovetop and dishwasher and lots of counter space, a desk, 2 flatscreen TV's, a little living area. The hotel is showing a bit of age, but overall things were well maintained. The A/C is old-fashioned and pretty noisy, but other than that, the hotel was quiet, especially given that it's an airport hotel. The breakfast was the usual fare - cold items plus waffles and egg/meat. The bed was comfortable, although the sofa wasn't particularly, but that's the usual hazard of a sofa-bed. The wi fi worked well.
We didn't try the amenities, so I can't comment on the gym or pool, but it's very nice that they offer a free laundry room, complete with a handy laundry basket in your closet. Lots of closet and drawer space, too. This would definitely be a good place for a longer stay.
For the price and for having a last-minute check-in, we were well satisfied.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, December 24, 2012
Thank you for your review!

I'm glad that your room issue was taken care of promptly by management. We take great pride in our hotel and staff and we often brag that we have the best guests who stay with us!

We hope that you will come back again and try all of our amenities. You are always welcome here.
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Oak Park, IL
Top Contributor
227 reviews 227 reviews
37 hotel reviews
Reviews in 60 cities Reviews in 60 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed November 13, 2012

We stayed overnight ahead of taking a shuttle in the morning to Corvallis. We're very glad we stayed here. My husband was initially suspicious of my choice: He hadn't heard of the hotel chain, and the reasonable price, while necessary for us, also caused him some concern!

The moment we were picked up by the shuttle at the Portland Airport, we both felt good about what to expect, and when we arrived at the hotel, the assistance from the very helpful staff and the availability of the evening snack/buffet made for welcoming and satisfying experiences. The value is just tremendous, with a reasonably-priced, comfortable suite--a big attraction. We were also able to book a return to the airport the following morning on the (free) shuttle, another terrific convenience. (It is, however, important to tip the driver--even though it isn't expected.)

We had a one-bedroom suite, and we were, overall, impressed. While the living room sofa was a bit worn, the place was very clean and comfortable--with a great number of towels in the bathroom! We treated ourselves to the popcorn provided to prepare in the in-room microwave.

Our only complaint? Our upstairs neighbors were very noisy at an ungodly hour of the morning (about 4:30); clearly, they were getting ready to leave and catch a plane. (The desk clerk made a note of this in the morning.) But in all, we were very pleased and will definitely stay here again, whether in Portland or at another Staybridge.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, December 24, 2012
Thank you for your review!

I'm glad that you enjoyed your time at the Staybridge Suies Portland Airport. We are apart of the IHG Hotel Chain (Intercontinental, Crowne Plaza, Hotel Indigo, Candlewood, Holiday Inn and Holiday Inn Express). If you are a Priority Club Rewards member, you can get points for staying with us.

Thank you for staying with us. We hope to see you again!
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New York City, New York
1 review
5 of 5 stars Reviewed September 24, 2012

I reserved a block of rooms at this hotel for my ~30 out of town wedding guests this past Labor Day weekend and couldn't have been happier. Megan, Nichole, and all the staff were absolutely a pleasure to do business with. The level of communication and customer service has exceeded that of some 5 star hotels I have stayed at. Megan and Nichole were esp. attentive, accommodating, and responsive. Given the service, price, location, free amenities (airport shuttle, laundry, breakfast, manager's cocktail hour, en-suite kitchenettes, etc), and clean, comfy suites this place is a real gem. Thank you for offering my guests, husband, and me a wonderful home away from home for the extended weekend.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, December 24, 2012
Thank you very much for your review! We were so happy and honored to work with you on your wedding block. It was an absolute joy getting to know you and to meet your family.

Thank you for choosing the Staybridge Suites Portland Airport. We would love to have you back with us.

Warmest Regards,
Megan
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Santa Rosa, CA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed September 18, 2012

I recently took my 84 year old mother on a short trip to Oregon. We spent 3 nights in Lincoln City and the last 2 at the Staybridge Suites near the Portland airport. I debated in advance of the trip whether to stay there due to the airport proximity or stay downtown. I am so glad to have made this choice. We actually booked a 2 bedroom, 2 bath suite, which was perfect in every way. The morning breakfasts were typical but good, and the evening reception food can easily take the place of dinner. Yes, we were a ways from downtown, but I was able to drive downtown, park easily, and then we walked and took a trolley tour which worked perfectly. Getting downtown took 15-20 minutes, but was not difficult. This hotel was not only less expensive, but provided considerably more comfort than the downtown hotels would have. And the hotel personnel were SO nice and so helpful. Thank you for a wonderful stay - we will be back!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, December 24, 2012
Thank you very much for your review. We were so happy to have you with us and happy that you enjoyed your time in Portland, OR. (You came at just the right time to avoid our rain :-)).

We hope you come back again with your grandmother.

Warmest Regards,
Megan
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Battle Ground, Washington
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 14, 2012

Stayed for 1 night for the park & fly. Couldn't have asked for better. Friendly service, huge clean room with a comfy bed. Gave us a goody bag upon checkin. Our flight was early am before breakfast started, but they made us bags of fruit, yogurt & pastries to go. Will definitely be staying again next time we fly. Wish the hotel was at the beach or something so we could stay longer...:)

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, September 17, 2012
Thank you for your review, Danny and Jill. We are glad you were so pleased with your experience here and will look forward to your return.
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Kent, England
Top Contributor
70 reviews 70 reviews
52 hotel reviews
Reviews in 54 cities Reviews in 54 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 14, 2012

Booked this Staybridge as very near the airport as arriving late (UK time) into Portland.

The hotel is a nice modern property with sizeable & comfortable rooms, albeit the air conditioning unit was very noisy.

Front desk very helpful and had taken notice of my request for a quiet room when booking.

Decent buffet selection for breakfast and the pool looked good (although you have to walk outside to get to it) but we did not have time to us.

In summary, if you need something reliable near the airport would recommend and would stay there again.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, September 17, 2012
Thank you for your review. We are glad to know you were so pleased with your stay here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Portland Airport

Address: 11936 NE Glenn Widing Drive, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Portland
#14 Business Hotel in Portland
#15 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Portland Airport 3*
Official Description (provided by the hotel):
Conveniently located 1.5 miles from the Portland International Airport, easily accessible to I-205 and only minutes away from shopping at Lloyd Center and Clackamas Town Center! 60 scenic minutes from our location you can enjoy the outdoors, while visiting the pristine Mt. Hood and the breathless Mt. St. Helen's. The Staybridge Suites is the newest concept to the upscale extended stay market. Come and relax in one of our spacious studio, one bedroom or two bedroom/ two bathroom suites that come with fully equipped kitchens, complimentary high speed and wireless Internet access, complimentary laundry facility, fitness center, pool & Jacuzzi. Whether you are here for a day, a week or a month you will find our hotel inviting and accommodating allowing you to relax unwind and be productive while away from home. Our goal is to 'make your stay as close to home as possible.' Join us in the great room every morning for a delicious complimentary breakfast as you prepare for your day and be sure to drop by and join us Tuesdays through Thursdays for our light "Sundowner" Guest Reception with salad bar, hot entree and complimentary beverages. ... more   less 
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Also Known As:
Staybridge Suites Portland Airport Hotel Portland
Portland Staybridge Suites

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