A little friendlier staff could improve this place...reception staff was stiff and short on greeting, concierge was hardly around, and doormen were not opening doors (normally this would not bother me but their doors were very heavy to open, especially when I'm carrying g packages.)
Rooms were clean but they need to leave bottles of water...when we asked for water from the front desk on the way out, they told us to go to the vending machines located at another floor. I noticed that they gave away bottles of water to other guests (favoritism?).
What's good ? The location was perfect..in the heart of downtown near Pioneer Square and great restaurants and food trucks. Love the close proximity to public transportation. The room was spacious and well lit with two large windows. The shower/tub can use a handlebar . I would stay again but would tell the front desk people to be more helpful, friendly and available.