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“Parking is a great deal!” 4 of 5 stars
Review of Radisson Hotel Portland Airport

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Radisson Hotel Portland Airport
3.0 of 5 Hotel   |   6233 NE 78th Court, Portland, OR 97218   |  
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Ranked #8 of 133 Hotels in Portland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Parking is a great deal!”
4 of 5 stars Reviewed April 28, 2013 via mobile

We stayed here prior to a very early morning flight out of PDX. The price was very reasonable; only $20 more than we would've paid to park at the airport for eight days AND we got to stay the night. At first the front desk lady informed us that all the shuttles were full and there was nothing we could do but take a shuttle that would've arrived at the airport with less than an hour before our flight left. I politely told her that this was unacceptable and after a few minutes of standing her ground she apologized, called a taxi, and set up our pick up time, at the hotels expense. As we were leaving in the morning on our taxi, it was noted that there was plenty of room on the shuttle! So they did make sure we got to the airport in time but they really aren't very organized.
The train woke me up three times and the sleep number beds are horribly uncomfortable. However, the hotel was clean and very convenient. They did go the extra mile to ensure our airport transportation. And when our battery was dead in our car on return, the shuttle driver spent no time in running inside, obtaining a jump box, and helping us to jump the car.
Overall, we would stay here again.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review, May 3, 2013
Dear Travelwoman123,

Thank you for the feedback regarding your recent stay. I apologize for the confusion regarding the shuttles. We are training some new employees and this information will help us in providing the proper coaching.

For future consideration, in addition to our popular sleep number beds we also offer both firm and plush pillow-top (non-sleep number) beds for guests with a preference.

We are pleased that you enjoyed your stay overall and look forward to your return.

Warm regards,

Becky Fields
General Manager
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797 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
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English first
Portland Oregon
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 25, 2013

We often stay out at this airport hotel before an early morning flight. In addition to getting a restful night's sleep before a long flight, we are able to park our car for up to fourteen days for the cost of the room. This time we stayed in one of their jacuzzi suites and having a jacuzzi bath before gong to sleep was the perfect way to guarantee a good night's sleep and to feel relaxed on our long flight to the east coast early the next morning. We also had dinner in their Restaurant upon arrival at he hotel. We have seen a definite improvement in the food and presentation over the years we ave been staying here. Both of our meals were excellent and the cost was very reasonable. This hotel is so far above most airport hotels and I highly recommend it for anytime you are starting or arriving at Portland international Airport. You will be glad you did!

Room Tip: Try their jacuzzi suite to start your trip off completely relaxed
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review, May 3, 2013
Dear Joanzsher,

Thank you for the great recommendation and loyalty to us here at the Radisson Portland Airport!

We are pleased that you enjoyed one of our Jacuzzi suites on your last visit as well as the great food in the Lakeside Bar and Grill.

Thank you for staying with us and using our convenient Stay, Park and Fly packages!

We hope to see you again very soon.

Warm regards,

Becky Fields
General Manager
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Portland, Oregon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 24, 2013

We booked this hotel for our vacation airport and parking needs, and could not be more pleased. There is a lovely, park like setting with a small lake; I only heard the sound of the train once at night, otherwise it was quiet. The room was huge, the bed very comfortable and all very clean. The check in people were very nice; the breakfast was very good and plentiful and you can go back to the buffet as many times as you want. They had very good oatmeal as well as eggs, fruit etc. The shuttle was on time and arrived promptly at the airport when we returned. The restaurant was good and full of people having a good time. Will definately select this hotel every time I need airport lodging. The car was fine and parking included in the price.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review, May 3, 2013
Dear Christine S,

Thank you for taking time to provide such great feedback regarding your recent stay with us! We are thrilled that you enjoyed your stay!

We know you have a choice of airport hotels and we are so pleased that you chose the Radisson Portland Airport. Please come and see us again soon.

Warm regards,

Becky Fields
General Manager
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niceville
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2013

We were on a way home from a 10 day trip. Chose the hotel because it is close to the airport and has a restaurant. Van picked us up and got us to our room. We had an early flight so the front desk got us signed up for a van time and schedules a wakeup call. Had a lovely meal in the restaurant. Wake up call and we staggered out to find coffee and a to go bag. Van corralled the passengers and we were on our way. Everything went very well.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review, April 23, 2013
Dear Ewlevin,

Thank you for taking time to write about your positive experience staying with us! We know you have a choice of airport hotels and we're glad you chose us!

Please come and see us again when you have need of an airport hotel!

Warm regards,

Becky Fields
General Manager
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Lebanon Oregon
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 21, 2013

We've done the Park n' Fly from a few airport hotels near Portland International Airport and this is by far the nicest, cleanest and most comfortable. It was quiet, well appointed and the shuttle to and from the airport was timely and the driver friendly.

The sleep number beds were very comfortable but... somehow we had 2 remotes that operated the same bed... leaving the second bed stuck in the settings it was on when we arrived. Minor problem though and the beds were still excellent.

We will definitely return to the Radisson PDX if we are in the area again.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review, April 23, 2013
Dear WorkmanFamily,

Thank you for the great review regarding your recent stay with us. I appreciate the feedback regarding the controls for the sleep number beds. I have addressed the issue with our maintenance team and the problem has been resolved.

I'm so pleased you had a comfortable and enjoyable stay. We hope to see you again soon.

Warm regards,

Becky Fields
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsboro, Oregon
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed April 19, 2013

And are very glad that we did.

We had a lovely room, away from the noise and bustle. It had a nice restaurant that did room service. We had a very early wake up call since we needed to be in the airport at 4 a.m. the next morning. The wake up call was right on time, and the gentleman that took us to the airport at 3:45 a.m. was quite friendly and helpful. I loved that we could stay a night and leave our vehicle with them for the almost two weeks that we were away for the cost of our room. And when we came back, one call and he was there again and instead of dropping us off at the door like we thought that they would, he dropped us right off at our vehicle and helped us put our bags in the back of our car. Very impressed with all the staff of this property and would definitely use them again especially when we have very early flights.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review, April 23, 2013
Dear Makauff2,

Thank you for the great feedback, I am so pleased you enjoyed your stay! Our goal is to help you start your trip on a relaxed and happy note. It sounds like we succeeded!

We hope you will come and stay with us again before your your next trip!

Warm regards,

Becky Fields
General Manager
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San Diego, California
1 review
5 of 5 stars Reviewed April 17, 2013

Really didn't know what we were going to get. There are many hotels in area. We feel we stayed
in the best. The personnel treated us very well. We got to sleep on their sleep # beds.
We slept so well we are going to buy one of these beds!
They have an expresso machine in lobby that makes personalized drinks. It was close to airport.
If we hadn't had a car they would have picked us up and taken us back to the airport.
My hats off to staff. We had a great time in Portland and your staff and hotel helped make it possible.

Room Tip: get a room with the dial a bed.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review, April 23, 2013
Dear Tenart1,

Thank you for the kind comments! We know you have a variety of hotels to choose from in the Portland airport area and we thank you for choosing us!

We are pleased you enjoyed your overall stay and particularly the sleep number beds and the complimentary espresso. Our goal is to make our guests as comfortable and relaxed as possible!

We hope you will come and see us again very soon.

Warm regards,

Becky Fields
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Portland Airport

Address: 6233 NE 78th Court, Portland, OR 97218
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Portland
#7 Romantic Hotel in Portland
#8 Best Value Hotel in Portland
#10 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Portland Airport 3*
Number of rooms: 190
Official Description (provided by the hotel):
This President's Award winning Radisson provides a peaceful setting adjacent to a golf course and overlooking a picturesque lake teeming with birds and wildlife. Even though the property is off the main thoroughfare it is a mere 5 minute complimentary shuttle ride to the Portland International Airport (PDX). This 4 story property has 190 guest rooms and suites with a variety of bed types including Sleep Number beds, and standard firm and pillow-top mattresses. The property has recently undergone a $2 million dollar renovation to the lobby and guestrooms with more upgrades coming this year. Amenities include complimentary Wi-Fi throughout the property, an onsite fitness center, business center, gift shop, complimentary guest laundry, 100% non-smoking, complimentary fresh baked cookies and espresso machine in the lobby. There is approximately 2500 sq. Ft. Of meeting space onsite with full catering services available. The onsite Lakeside Bar and Grill serves breakfast, lunch, dinner and room service. They offer a wide variety of regional selections in any price range from burgers and sandwiches to entree salads, seafood and steaks. Happy Hour is particularly popular offering small plates, local microbrews and wines. Seasonal outdoor dining is available. ... more   less 
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Also Known As:
Radisson Portland
Portland Radisson

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