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“Awesome hotel in great location!” 5 of 5 stars
Review of Courtyard by Marriott Portland City Center

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Courtyard by Marriott Portland City Center
3.0 of 5 Hotel   |   550 SW Oak Street, Portland, OR 97204 (Downtown)   |  
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Special Offer
$20 Daily Credit
Ranked #24 of 133 Hotels in Portland
GreenLeadersPlatinum level
New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Awesome hotel in great location!”
5 of 5 stars Reviewed February 11, 2011

I stayed at this hotel two nights while visiting Portland and I could not have been more pleased. The staff was very friendly and helpful, and really made me feel welcome. The hotel was recently renovated and feels very modern. Besides, the rooms are well appointed and comfortable.

It was my first time in Portland, and not only would I visit again, but I would definitely pick this hotel again! All in all, this is certainly one of the best Courtyard hotels out there.

  • Stayed February 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard by Marriott Portland City Center, responded to this review, February 11, 2011
We are glad that you chose our hotel for your first time to Portland and that you will choose us again. We are pleased you enjoyed your stay and that the staff was friendly, helpful and made you feel welcome. We look forward to seeing you again.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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697 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Olympia, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2011

Portland is only a few hour drive from our home. We love it there. There are so many fun things to do, and we try to do a weekend visit three or four times a year. As Marriott Rewards members we usually stick with Marriott properties. There are number of really good Marriott options in the Portland area, but this one is probably the best.

The Courtyard is a smaller self-described "boutique" hotel that has sort of a unique personality for a Marriott, which is pretty consistent with the personality of Portland itself. It's a green" hotel" and they will actually reward with 500 points if you have only every third day maid service. You'll also find recycling waste baskets in your room.

The front desk staff is friendly, efficient, and helpful. William and the crew will help you out with anything you need.

The hotel is walking distance (or a free Max ride) from great restaurants, music, shopping, parks, etc. etc., etc. The on-site restaurant is passable, but in a city full of great restaurants that are an easy walk, it's probably not your best choice.

Hint: For those of you who are willing to walk a block or two to park your car, you can save quite a bit by parking in one of the secured 24 hr. garages that are nearby.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard by Marriott Portland City Center, responded to this review, February 11, 2011
We are happy that you found our hotel to be " A Great Choice in Downtown Portland" We also are happy that the the staff was friendly, efficient and helpful. I am sorry that you found our restaurant to be passable. We hope that you give it another try. It has become a local favorite and it gets rave reviews from many of our guests.

We look forward to seeing you again soon.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 10, 2011

My wife and I stayed here for a long weekend and had an excellent experience. The staff greeted us with a smile each time we returned to the hotel. Our room was clean, quiet and comfortable with modern decor, and the free internet was a plus. The location cannot be beaten - walkable to everything in the Pearl District and close to public transportation. Our rate included parking so we didn't have to pay the $29/day others paid, so look for that rate if you stay here. This will be our go-to hotel when we visit Portland again. One of the best hotel experiences I have had. The restaurant was good, too.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard by Marriott Portland City Center, responded to this review, February 11, 2011
Your review made all of us smile. Just the fact it was "one of the best hotel experiences you have ever had" . Thank you for the kind comments.

We look forward to your return.

Best,


Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pahoa, Hawaii
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2011

From the moment we were greeted at the front door, to the final checkout, the entire staff was warm and friendly. I think these folks have customer service finely tuned to a degree that other hotels can only dream of. And it was real; it was as if we had known each other for years. I've been in the customer satisfaction business for years, and am very impressed with this hotel!

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard by Marriott Portland City Center, responded to this review, February 11, 2011
We loved your review on TripAdvisor. We are happy that you felt so welcome here and that the staff was so warm and friendly. We strive hard to be the best. It means a lot coming from someone who has worked in customer service for years!

Thank you, and hope to see you again soon.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 30, 2011

My husband and I stayed here for one night to attend an event in town. The staff were friendly, helpful and accommodating in our room request. The room itself was very clean and nicely decorated. It was also quiet, although that could have been due to the hotel having few guests the night we were there. I would not hesitate to recommend this hotel.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard by Marriott Portland City Center, responded to this review, February 11, 2011
Thank you for taking the time to post a nice review on TripAdvisor. We are pleased that you had a nice experience with our guest service and found the hotel to be clean and nicely decorated.

We hope to see you again soon.

Best,


Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
1 review
5 of 5 stars Reviewed January 20, 2011

I am a woman who travels frequently for work throughout the country. This was the best service and experience I have had at a hotel! Every member of the staff went out of their way to be helpful and friendly and met all of our business and personal needs.

My room was on the top floor with beautiful views of the city. Each morning on that floor they had coffee, fruit and breakfast bars by the elevator which was very nice when I was rushing out to work.

Added bonus is the hotel is very ecofriendly.

The restaurant at the hotel was very good and not your ordinary hotel coffee shop.

The hotel only has valet parking. They get very busy and it is a good idea to make sure you request your car in plenty of time.

Excellent location with plenty to walk to in the area. I look forward to staying there the next time I am in Portland!

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard by Marriott Portland City Center, responded to this review, January 21, 2011
Thank you for your wonderful response on TripAdvisor. We are delighted that you had such a great experience at our hotel. The staff loved reading your review, it made their day! We look forward to your return.

Best,

Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McVille, North Dakota
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 17, 2011

Room was very clean, service was great. The Original is a very nice hotel/bar. The location was great. Two thumbs up!

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardPDXGM, General Manager at Courtyard by Marriott Portland City Center, responded to this review, January 21, 2011
Thank you for the two thumbs up. We are happy that you found the hotel and the location to be great! Hope to see you soon!

Best,


Eric Paul | GENERAL MANAGER
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Portland City Center

Address: 550 SW Oak Street, Portland, OR 97204
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Portland
#16 Business Hotel in Portland
#20 Family Hotel in Portland
#23 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Portland City Center 3*
Number of rooms: 256
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, the Courtyard by Marriott® City Center hotel near downtown Portland, Oregon's Pearl District provides you with everything you'll need. From spacious guest rooms to our business center and on-site restaurant with classic American cuisine, this Pearl District, Portland hotel's amenities and services offer the perfect "Rose City" experience in the downtown Portland. ... more   less 
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Also Known As:
Courtyard By Marriott Portland City Hotel Portland
Courtyard Portland City Center

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