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“Great Stay at the Benson during College Search Trip” 5 of 5 stars
Review of Benson Hotel

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Benson Hotel
4.0 of 5 Hotel   |   309 Southwest Broadway, Portland, OR 97205 (Downtown)   |  
Hotel amenities
Ranked #22 of 133 Hotels in Portland
Santa Barbara, California
Reviewer
3 reviews 3 reviews
“Great Stay at the Benson during College Search Trip”
5 of 5 stars Reviewed August 2, 2014

The Benson is a beautiful historic hotel, richly appointed and featuring an outstanding staff that really cares about your overall experience. We were able to get a discounted rate because of the hotel's arrangement with Lewis and Clark College, which my daughter and I were visiting. My teen daughter was wow'd by the elegance and historic charm of the hotel. The service and food at the Palm Court restaurant were wonderful (Bobby - you're the Best!) and the concierge helped us select an outstanding restaurant on the one evening that we did not eat at the hotel (with short-notice reservation as well). Overall, staying at the Benson helped make this father-daughter college search trip a truly memorable experience!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Benson Hotel, responded to this review, August 26, 2014
I am thrilled to read you enjoyed your stay with us during your father-daughter college search. We certainly hope to see you again if you should return to our beautiful city.
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1,118 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
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English first
Leesburg, Virginia
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 2, 2014

My wife and I just spent our 30th anniversary here after spending our first night here 30 years ago. While we missed the brunch in the London Grill, we understand times change over 30 years. However, the lobby was just as ornate as we remembered, and the service was just as perfect. Our room was delightful, with ornate old elegance that you just don't see anymore. In the morning the location allowed us to roam around Portland again (we have since moved away to the East Coast) and remember why we have always enjoyed our time here. We felt so lucky spending our first night here 30 years ago, and then repeating it again. We especially enjoyed the Manhattan menu in the Palm Court, and the unique way they are served. Perfection!

Room Tip: Room 720 which we got was a huge corner room - epic!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Benson Hotel, responded to this review, August 26, 2014
We are so honored to be a part of your special celebration. Thank you very much for your kind words and we hope you had a wonderful 30th anniversary.
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Vancouver
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 1, 2014

4 stars only because housekeeping was inconsistent. Room was never dirty. Rather, it was the inconsequential items such as coffee but no creamer/sugar/stir sticks pkgs. Everything else was fabulous. Great location. Excellent ambiance. Nice sized rooms. The staff is the icing on the Benson cake: friendly, helpful and patient. Will definitely stay at the Benson again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Benson Hotel, responded to this review, August 21, 2014
Thank you for your review. I appreciate your comments regarding the housekeeping service you received during your stay. I will certainly share your remarks with our team in order to make improvements. I am pleased that you enjoyed your stay and that the location and level of service were great. We enjoy hearing that you will be back and look forward to your return visit.
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kew
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 31, 2014

Great location - wonderful staff. Impressive comfortable old foyer from another time. They say every president except Obama has stayed here but it was when I asked to be moved from beside the lift, the room we were given had a view ! Very comfortable beds but again no free Wi Fi for guests.

Stayed June 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

My husband and I spent this last weekend at The Benson. I made our reservation the day before our trip. Most of the hotels in the area were listing the same nightly rate so we figured we'd splurge a few extra dollars and stay here. The front desk, valet and concierge staff were all very friendly and helpful with restaurant recommendations and things to do in the area. The hotel is very elegant, old school. The lobby and our room were very clean and tidied up every day. The hotel also upgraded our room upon our early check in the first day which was very nice. The hotel was centrally located in the downtown area and we were able to walk around easily to all the places we wanted to go over the 4 days we were there. Overall, I think the price (at least for the 3rd night when there were 8 weddings booked there) was a bit high but this was a nice treat for our first time to visit the city.

Room Tip: We were upgraded to a corner room jr. suite on the 7th floor. Loved it!
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

Hotel is beautiful with old school architecture look and feel. Room was spectacular!!!! I love the location for getting to everywhere downtown, we didn't use are car once. I would highly recommend this hotel if you are staying downtown.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

Our first time in Portland. A great city and a great hotel right in the middle of everything. If you like classic and classy, this is the place. They welcomed us late at night after a rough flight from the east coast with an upgrade to a suite. I sure appreciated the grand piano and gas fireplace in our room! Everyone is not going to be this lucky, but easily my best hotel experience.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Benson Hotel, responded to this review, August 20, 2014
Wow! Thank you for your wonderful review. We are honored to read that our hotel was your best hotel experience ever! We're thrilled you enjoyed visiting our lovely city, and hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #22 of 133 Hotels in Portland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Official Description (provided by the hotel):
Classic Landmark Hotel located in heart of business & financial district. ... more   less 
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