I booked this trip as a surprise for my boyfriend for his birthday, and as such I was looking for a hotel that had a little more too it than your usual "cheap & cheerful". We loved The Benson, from the gorgeous lobby to the friendly staff we really enjoyed our trip.
The tempurpedic beds are amazing! All hotels should do this, we slept so well. We ate a couple of times in the Palm Court and the food was great (best clam chowder ever!) the location is great and very central.
We had only one issue and it's not a big one, but when housekeeping had been they didn't replace the coffee which we didn't notice until the next day. We both love our coffee first thing, we were a little grumpy!
We would definitely stay here again and would recommend it to anyone else too.