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“A Classic” 5 of 5 stars
Review of Benson Hotel

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Benson Hotel
4.0 of 5 Hotel   |   309 Southwest Broadway, Portland, OR 97205 (Downtown)   |  
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Ranked #20 of 135 Hotels in Portland
Certificate of Excellence
Vancouver, Canada
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A Classic”
5 of 5 stars Reviewed November 10, 2012

Weekender in Portland with group of girls. The Benson is located perfectly for great shopping, eating, and walking. And the service and decor made us feel like we had really splurged though the price of the room was extremely reasonable - about the same as the ones near the convention centre with much less ambience!

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mss059
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at Benson Hotel, responded to this review, November 30, 2012
Thank you for choosing to stay at The Benson Hotel. We’re pleased to read you enjoyed your stay and appreciated your comments about our convenient location and service. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,537 reviews from our community

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Minneapolis, Minnesota
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 8, 2012

Spent three nights at the Benson in Nov. 2012. The hotel is 100 years old, and the lobby oozes with pre-WWII elegance. Lots of wood, chandeliers, marble, and a fireplace. All of the staff are extremely friendly and helpful. Look for Cordell, he can tell you anything you want to know about the hotel, Portland, and the surrounding area. There is also a concierge desk that is very helpful with maps, brochures, advice, etc.

Our room was nice, clean, and had a flat screen TV and minibar. The bathroom was small, but serviceable. Bathrobe and slippers in your room.

The serve an excellent breakfast buffet for $15 each morning in the restaurant/bar at one end of the lobby.

The hotel is within walking distance of many Portland landmarks on the west side of the river, including Powell Books, Saturday Market, and the food trucks.

If you are interested in the excellent Oregon beer scene, take a left out of the Benson's front door and head a block down the street to Bailey's Tap Room. Bailey's has a huge selection of tap and bottled local beers. Also consider the Beervana tour. They will pick you up and drop you off directly at the Benson for a small extra charge.

In summary, the Benson is an excellent hotel, and we will stay there again the next time we are in Portland.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at Benson Hotel, responded to this review, November 30, 2012
Thank you very much for your review. We’re very pleased you enjoyed your stay at The Benson Hotel. We’re glad you had a chance to dine at The Palm Court and agree with your recommendation for other readers to visit the many local breweries and other attractions! We hope see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 8, 2012

Grand, well-located, comfortable, clean, great views, amazingly comfortable Tempurpedic beds, great shower heads, and we even got to bring the dog!

You can't do better in downtown Portland.

My only beef was that if there was a coffeepot, it was hidden so cleverly that we never found it. On the upside: the in-room Internet worked fine.

Room Tip: Lots of good views from all sides of the building.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RedAhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 8, 2012

The hotel was chosen for us from the bride and groom and we enjoyed the convenient location and the great views from the hotel. The food is delicious and the drinks are stiff, so you can't go wrong there! The hotel is very classic in decor, but I believe in does need a facelift in certain areas that are a bit dark and gloomy.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sammy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 8, 2012

The Benson Hotel is a historic landmark hotel. It is a beautiful hotel (I have stayed here a few times over the years), it has been renovated over the years but the historic charm and features have been kept intact. The staff is very friendly, no complaints. The rooms are very clean, beds are comfortable, upgraded, towels don't feel like sandpaper, nice bathroom, amenities, etc....Was there for a meeting so did not get a chance to use the workout facilities but walked by, nice area with alot of equipment and weights.

Our meeting room was set up nicely, food was great, staff was attentive to our needs and were over accomodating which was nice.

This is a great place to stay in Portland, close to everything. El Gaucho restaurant is connected, the bar in the hotel is good as well.

Only thing, valet parking $31 - but you have in and out privlieges and they are fast. Parking at all hotels in PDX is expensive so this isn't any different.

Room Tip: They do have specials and good rates, check all the websites! Ask for a higher floor for quite and g...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank zerrina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, General Manager at Benson Hotel, responded to this review, November 30, 2012
Thank you for your kind comments about our staff, comfortable guestrooms and meeting space. We’re glad you enjoyed your business trip at The Benson Hotel and hope to see you in the future for another business or leisure visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashland, Oregon
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 7, 2012

I am an experienced traveler with a fairly broad experience both in the US and beyond. The Benson is simply a lovely property, it is centrally located, and the value for your dollar is excellent. First and foremost to be praised are the staff, and without exception. They are friendly without being intrusive and graciously helpful. As far as comfort and amenities are concerned, you will find nothing to complain about. Every need is anticipated. The food is delicious and the menu more varied than is typical. I particularly appreciated the Benson's Pet Friendly policy. I was so pleased to be comfortably lodged and with my dog. The Pet Friendly policy extends beyond simple tolerance of one's pet. Everyone treated my dog as though they were as happy to have her there as they were me! I shan't ever bother to stay anywhere else than the Benson when I visit Portland. In fact, my familiarity with this property has encouraged me to think more seriously about attending cultural events in Portland. I have been interested in the opera in Portland, but have stalled going because I hadn't identified a home away from home for those kinds of visits (I am new to Oregon). The Benson is it! Now, I'll go to Portland whenever the spirit moves me, confident in knowing I have a great place to stay.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank VeeElle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 7, 2012

Fantastic Hotel. Very old school charm. Lots of history and elegance in the building.

We were treated well and felt quite at home.

Location is great. Half a block from the Bailey's Tap Room and from Tugboat Brewery. Great places to in bide.

Room is a little small but well appointed. Beds are very comfortable.

Room Tip: We were on the 7th floor and the cool night breeze into the room was very refreshing. We faced Broad...
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Benched45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #20 of 135 Hotels in Portland
Price Range (Based on Average Rates):
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Official Description (provided by the hotel):
Classic Landmark Hotel located in heart of business & financial district. ... more   less 
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