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“Excellent hotel and staff” 5 of 5 stars
Review of aloft Portland Airport at Cascade Station

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aloft Portland Airport at Cascade Station
3.0 of 5 Hotel   |   9920 NE Cascades Parkway, Portland, OR 97220   |  
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Ranked #28 of 132 hotels in Portland
MA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent hotel and staff”
5 of 5 stars Reviewed April 29, 2013

As a frequent traveler I am very pleased with this hotel. The staff is exceptional and Justine is the best!! When working in the Portland area I always stay here . Highly recommend it. Great location, plenty of resturant choices and very clean and modern.

Room Tip: The double queen room is a bit bigger than the king rooms
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal S, Manager at aloft Portland Airport at Cascade Station, responded to this review, May 4, 2013
Justine is great isn't she? Our Re:fresh team always comes to work with a smile and do they make those rooms shine!

Thanks so much for your review and we hope to see you again soon!

Safe Journey,

Crystal Sincoff
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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600 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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  • French first
  • German first
  • Japanese first
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2013

We stayed here for a night before we needed to fly out of Portland airport. The room was clean, modern, and spacious. It was super close to our rental car drop off & the airport. We were a little surprised at the surroundings. The aloft is located in a small little mall area with tons of restaurants and small stores. We didn't take advantage of the shopping, but you could easily spend an afternoon shopping.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 25, 2013

It's is a great location to stay on your way in or out of town. They have free shuttle service to the airport, which is only a few minutes away. Right across the street is Cascade Station, a wide variety of shopping and fast casual dining choices. Sales tax free shopping in Oregon!

Room Tip: Less airline noise if your on the South side
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2013

What could be better than walking distance to Buffalo Wild Wings? Nothing! This place is close to the max if you want to go downtown but is a part of Cascade Station so there are stores and many restaurants all within walking distance. Very European feel to the rooms and spaces. It was something different that I did no expect even after seeing pictures. The staff was friendly and the place was clean I will stay here again when in PDX.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal S, Manager at aloft Portland Airport at Cascade Station, responded to this review, May 4, 2013
Our sassy, savvy, space is different! and fun! We're glad you liked us an our location near Buffalo Wild Wings and other eateries! We hope you had a chance to grab something off the menu in Wxyz! We have some tasty mac and cheese bites, chicken caesar salad, and not to mention the Aloft grilled cheese and tomato soup!

Thanks so much for your review! We hope to see you again soon.

Safe Journey,

Crystal Sincoff
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California, United States
1 review
5 of 5 stars Reviewed April 20, 2013

I visit this hotel often for work. Every time I come in, the staff is extremely friendly and very helpful. The bartender TJ is the best! He's so creative with his drinks! His strawberry margarita is amazing!!! I am so glad my company does business with this hotel... I wouldn't want to stay anywhere else!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
4 of 5 stars Reviewed April 20, 2013

My trip to the ALOFT hotel was great. The staff at the hotel is nice, polite and very friendly. They all deserve to be mentioned however one employee who went above and beyond for this guest was Justine (hotel housecleaner). She was very polite every time I interacted with her and provided any assistance when I requested it. She always had a friendly smile that even with a tough days work could only make you smile. She answered all my questions when asked and made me feel very welcomed at the hotel. I just want to make she is recognized by the hotel staff for her efforts. Thank you “Justine” guest room 307 from 4.16.2013 to 4.20.2013. Big thanks.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, NC
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 18, 2013

Customer service oriented, great location, and a good buzz of energy. The lobby is open with reception in the center so there is activity all around. Good place for families with easy access to the airport, including a free shuttle. The staff were especially friendly and helpful.

Room Tip: My room faced the road but there was little traffic at night.
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about aloft Portland Airport at Cascade Station

Also Known As:
Aloft Portland Airport At Cascade Station Hotel Portland
Aloft Portland Airport At Cascade Station Hotel
Aloft Portland Airport
Aloft Cascade Station
Address: 9920 NE Cascades Parkway, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Portland
#25 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — aloft Portland Airport at Cascade Station 3*
Official Description (provided by the hotel):
Our hotel just minutes away from Portland Airport and a quick trip to downtown too via the MAX line. ... more   less 
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