We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“central, good but like westin just as much” 4 of 5 stars
Review of The Nines, a Luxury Collection Hotel, Portland

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added The Nines, a Luxury Collection Hotel, Portland to your Saves list
The Nines, a Luxury Collection Hotel, Portland
5.0 of 5 Hotel   |   525 SW Morrison, Portland, OR 97204 (Downtown)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book Early and Save
Ranked #12 of 133 Hotels in Portland
Certificate of Excellence 2014
GreenLeadersGold level
Utrecht, The Netherlands
Top Contributor
196 reviews 196 reviews
68 hotel reviews
Reviews in 83 cities Reviews in 83 cities
115 helpful votes 115 helpful votes
“central, good but like westin just as much”
4 of 5 stars Reviewed June 19, 2014

stayed here several times last year. It is a good hotel, bit different than standard but I am not as impressed as several reviewers. Yes location is central, but some rooms are not very big, it really depends on which one you get. Some of the bathrooms have bad mirror lighting. What I don't understand is that they upgradepeople to concierge level who are not gold member but as a gold member I never got upgraded (They do in the Westin!). I experienced this twice with people checking in same day as I did.
Departures bar/restaurant on top floor is very nice, probably the only roof terrace in Portland when the sun shines. Urban farmer restaurant is good but not super, they do a nice breakfast (eggs benedict).

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review, July 23, 2014
Thank you for taking the time to review our property. We appreciate your feedback as one of our valued SPG Gold members and I must apologize for our ongoing failure to meet your expectations. Please know that we take all comments seriously and share them with our staff so we may resolve any and all issues. Again, thank you for your comments, which will help us in our ongoing efforts to improve our service.

Marc Adrar, Assistant General Manager
Marc.Adrar@theNines.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,627 reviews from our community

Traveler rating
    972
    418
    153
    50
    34
See reviews for
221
597
94
455
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (419)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York, New York, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 17, 2014

I like the nines. Considering this is my 49th night in a hotel in 2014, that's saying something.

If you are a Starwood platinum, the lounge is fabu, if not....suffer! !!

OK the shower. Great. It's rainstorm but not driving rainstorm. Just perfect.

And it's the little things.

Unfortunately the platinum amenity never showed up, and the TV remote didn't work.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review, June 19, 2014
Thank you for taking the time to share your experience! We appreciate your loyalty to SPG as one of our Platinum Preferred members and we will hope to welcome you again soon. Please do not hesitate to let me know if I may be of assistance in the future. I apologize for the inconveniences that you encountered during this visit and I will be sure to inquire with the team what went wrong.

Marc Adrar, Assistant General Manager
Marc.Adrar@theNines.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Desert, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

Recently stayed at this Starwood property while in Portland for 3 nights. Great location to walk everywhere. Mall across the street, food trucks a few blocks away. Make sure you check out Voodoo Donuts and City of Books, both walking distance. Great restaurant on top floor with outdoor seating and nice views. Bed was cozy and room was decorated nicely and we were upgraded to Concierge level which included breakfast, appetizers, drinks, and desserts pretty much all day. Mother's is a fun restaurant nearby.

Room Tip: Try to get upgraded if you are a Starwood member!
See more room tips
Green Features: We opted for points instead of having our room cleaned each day!
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review, June 19, 2014
Thank you for your 5 star review! I am pleased to hear you enjoyed the property as a whole as well as the many Portland gems in our area. We will hope to welcome you again in the future.

Marc Adrar, Assistant General Manager
Marc.Adrar@theNines.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 15, 2014

The Nines is truly a beautiful hotel located in the heart of downtown Portland. The rooms are well appointed with a bit of elegance but not too stuffy. I would highly recommend this hotel for anyone who is looking for a hotel that is more than just a branded hotel but something unique and different.

Room Tip: Ask for a city view
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review, June 18, 2014
Thank you for the accolade! We hope to welcome you again in the future for another unique experience in the city.

Marc Adrar, Assistant General Manager
Marc.Adrar@theNines.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamstown, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 13, 2014

Perfect location right next to pioneer square "the living room of portland". Rooms are very clean and modern. Two good restaurants are located within the hotel also. My tip take the Tri Met max red line to hotel very easy 40 min trip and let's you off 1/4 block away.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review, June 18, 2014
Thank you for taking the time to share your recent experience. We are delighted to learn you enjoyed your adventure through Portland’s living room and we will hope to welcome you again during your next trip to Portland.

Marc Adrar, Assistant General Manager
Marc.Adrar@theNines.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed June 12, 2014

Recently, a client made reservations for a colleague and I at The Nines in Portland, OR, during our few-day stay in the area. The location of the property was prime, very central, yet sufficiently quiet indoors; the look of the property and rooms was savvy, fresh and modern; the feel of the place was warm and sophisticated; the customer service by all was outstanding. In particular, Manager Michael Brewer's service stood out. Thanks for helping make my experience awesome, Michael- sparkling cider, restaurant recommendation, good conversation and all! I absolutely recommend the Nines for your next stay in Portland, and hope to visit the area again and return to The Nines.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review, June 18, 2014
Thank you for taking the time to share your experience. We are pleased to learn that we were able to you’re your expectations and we appreciate your acknowledgement of Michael’s personalized service. It will be my pleasure to share your compliments with him. Michael is surely an asset to our Nines team. We hope to welcome you again for your next escape in our City of Roses. Please let me know if I may assist in any future travels.

Marc Adrar, Assistant General Manager
Marc.Adrar@theNines.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gresham, Oregon
1 review
5 of 5 stars Reviewed June 11, 2014

Family tradition is to come downtown to The Nines for the tree lighting every year. We live locally and I work downtown. The memories we have shared here for this event as well as couple getaways and also with friends from out of town that I want to show Portland to are priceless. We absolutely love this Starwood location. It is chic, people are friendly, food/drink options are unique and the location is amazing for shopping, exploring, transit, eating, theater, etc. etc.

Room Tip: Both views are great, the atrium AND the street view, depends on your preference. However, if a one...
See more room tips
Green Features: Great as all Starwood locations, especially Westin and the Luxury line.
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review, June 18, 2014
Thank you for your 5 star review! I am pleased to hear you enjoyed the property as a whole. We hope to welcome you again soon! Couples, family, friends… all are welcome!

Marc Adrar, Assistant General Manager
Marc.Adrar@theNines.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to The Nines, a Luxury Collection Hotel, Portland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Nines, a Luxury Collection Hotel, Portland

Address: 525 SW Morrison, Portland, OR 97204
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Portland
#4 Green Hotel in Portland
#7 Luxury Hotel in Portland
#8 Family Hotel in Portland
#9 Romantic Hotel in Portland
#10 Business Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Nines, a Luxury Collection Hotel, Portland 5*
Number of rooms: 331
Official Description (provided by the hotel):
A downtown luxury hotel, The Nines, Portland hotel offers a boutique experience in the Pacific Northwest. Located next to Pioneer Square, we're the perfect starting point for your explorations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Starwood, Despegar.com and Jetsetter so you can book your The Nines, a Luxury Collection Hotel, Portland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Nines, Portland Hotel Portland
The Nines Hotel Portland

Owners: What's your side of the story?

If you own or manage The Nines, a Luxury Collection Hotel, Portland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.