We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Experience” 5 of 5 stars
Review of The Nines, a Luxury Collection Hotel, Portland

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added The Nines, a Luxury Collection Hotel, Portland to your Saves list
The Nines, a Luxury Collection Hotel, Portland
5.0 of 5 Hotel   |   525 SW Morrison, Portland, OR 97204 (Downtown)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book Early and Save
Ranked #11 of 133 Hotels in Portland
Certificate of Excellence 2014
GreenLeadersGold level
San Juan Capistrano, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Experience”
5 of 5 stars Reviewed November 21, 2012

My wife and I recently traveled to this hotel to explore the city of Portland and visit some friends who live locally. We had a great time. The hotel is located close to almost everything downtown. We walked to stores, restaurants and coffee. We booked a room on the executive level with a city view - the executive lounge was always well stocked and very comfortable - the city view was limited but better than an interior courtyard view. The interior courtyard seems to get noisy at night and might bother guests on lower levels. The service at the hotel was great, the valet quick, front desk friendly and cleaning staff were attentive to all of the details.

Room Tip: For a quieter room choose a higher floor and an exterior view. I highly suggest the executive level...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,622 reviews from our community

Traveler rating
    969
    417
    152
    50
    34
See reviews for
221
595
94
452
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (418)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Francisco, California
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 20, 2012

The bathroom was nice. What do they call that white tile stuff? Marble. Yeah. Marble. Nice marble and nice wood. Good shower. Soap/lotion/conditioner/etc comes in these little paper pouches. They're ok, I guess. I liked having the option to forego room cleaning service all three days in exchange for SPG points.

Unfortunately, the room was quite small. That's what you get when you get a low rate. The real bummer was that my room faced the courtyard. No natural sunlight. But hey, it's Portland. No natural sunlight in November, right?

The staff was incredibly kind.

Oh, and the location in central Portland is great. Lots of good restaurants nearby. I'd stay again, but I'll ask for a better room next time.

Room Tip: Ask for a room that doesn't face the inner courtyard.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san diego, CA
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 19, 2012

When I can get a room here, I take it. I have stayed at the Westin, Aloft, Sheraton PDX, and a few of the small boutique hotels. This one is the best, it is actually one of my favorite hotels in the Continental US.
Why? The service is great. I had a problem once (yes, with the thin walls) and it was resolved beyond expectations. I love the club level lounge, John is fantastic. He is there before I need a refill, and has great stories, and really loves his home city.
The beds are great, the marble bathrooms are aesthetically pleasing, the "bee kind" ammenities smell so good, the gym is better than most. The gym has free weights, medicine balls, bosus, tons of treadmills (never had to wait), and lots of space to lift, stretch, lunge, etc.
The restaurant upstairs, Departure, is funky asian fusion, and if you eat at the bar everyone is hilarious and fun. They take the edge off of business travel.
Urban Farmer is fantastic, but it eats my entire expense account. You get what you pay for.
Coffee is available and complimentary in the lobby (I got there at 630am, not sure when they put it out).
I have had rooms that might need some re-touching, but it's easy to overlook when everyone is so nice and the bartenders practice the art of a "full pour". You can walk to Nordstrom Rack (almost everyone in the lounge had a bag from there). Next door to Macys, a half block to Nordstrom.
My final thought: Doormen are the face of the hotel. They are your first interaction with the property. This hotel has some of the best (my next favorite doormen are at the W city center Chicago). These guys are on their game. It does take 15 min to get your car in the morning, but they tell you that when you get there. Parking is $30, but if you aren't expensing it, there are quite a few lots a block away and you can save a few $$$.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 18, 2012

great beds and workout room. Walls can be a bit thin but you get over it. VALET is a fortune but all other hotels are too. Location is right on Pioneer Sq so close to a lot of things. Hear the food is good but did not try. Pro basketball team was staying there too!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Top Contributor
67 reviews 67 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 17, 2012

The hotel is beautiful and in a great location, easy access to shopping, eating, etc. The rooms are very nice but the furniture is in need of a facelift. Anything upholstered in the rooms is really looking shabby. Overall, though, the room was ok.

IMPORTANT: If you've gotta have that coffee fix within a minute or two of your feet hitting the floor, this is NOT the hotel for you. There is no coffee maker in the room and the hotel coffee is so weak it's just not worth it. There are 2 Starbucks if you head right or left out the hotel entrance, though, and that's where my husband headed every morning.

Room Tip: I learned that some rooms have only the walk-in shower so if you love a good soak, ask for a room wi...
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FredKleisner, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review, November 19, 2012
I am pleased you enjoyed your stay overall and I appreciate your comments. We are in the process of re-upholstering each settee and we do have coffee makers available upon request. I apologize that this was not communicated to your during you time with us. I will be happy to assist with any future stays, please feel free to contact me directly.

Fred Kleisner, GM
fred.kleisner@thenines.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, CA
Top Contributor
74 reviews 74 reviews
56 hotel reviews
Reviews in 47 cities Reviews in 47 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed November 16, 2012

We very much enjoyed our stay at the Nines. Not only was it lively and fun, but it was very reasonably-priced and well-located for exploring Portland. The room had fun,quirky decor with touches of turquoise and a nice bathroom. We really liked the Bee Kind bath products that are all natural (I will have to find them online!). Most of all, we slept really well as the bed was supremely comfortable with beautiful bed linens, a comfortable mattress and great pillows. The Nines also has a lively lobby and bar and our friends ended up hanging out for a long time, chatting. The staff at the front desk were particularly nice and helpful. We will definitely stay here again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
52 reviews 52 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 12, 2012 via mobile

Overall, I have to say that this is a fabulous hotel. I have read some of he recent reviews posted here and while I agree with some of the criticisms, I must say that The Nines is a fantastic hotel. I stayed on the 9th floor overlooking the atrium. I found that room quite comfortable once I turned down the temperature. The room was beautiully and tastefully decorated in a turquoise and brown theme. As others have said, the storage space is fine in the closet but the safe interferes slightly with the clothes hanging in the closet. The bed is super comfortable; like the heavenly bed found in the Westin, also in the Starwood family. The bathroom is great with a few comments: it's also beautifully done. A few minor things as others have said: the cheapy toilet paper seems strangely out of place in a classy joint like this. And, the lack of towel rack means you have to put your towel on the toilet seat when you take a shower or traipse across the floor to get a towel from under the counter when you're out of the shower. Oy vay. These are first-world problems, as they say. Overall I found the room quiet but the drapes do not do a great job of blocking the light from the atrium. A minor inconvenience but it's something they should address eventually. Definitely would recommend The Nines. I can't imagine people really being dissappointed here.

Stayed November 2012, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Nines, a Luxury Collection Hotel, Portland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Nines, a Luxury Collection Hotel, Portland

Address: 525 SW Morrison, Portland, OR 97204
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Portland
#4 Green Hotel in Portland
#7 Luxury Hotel in Portland
#8 Family Hotel in Portland
#9 Romantic Hotel in Portland
#10 Business Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Nines, a Luxury Collection Hotel, Portland 5*
Number of rooms: 331
Official Description (provided by the hotel):
A downtown luxury hotel, The Nines, Portland hotel offers a boutique experience in the Pacific Northwest. Located next to Pioneer Square, we're the perfect starting point for your explorations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Starwood, Orbitz, Despegar.com, Odigeo, TripOnline SA and Jetsetter so you can book your The Nines, a Luxury Collection Hotel, Portland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Nines, Portland Hotel Portland
The Nines Hotel Portland

Owners: What's your side of the story?

If you own or manage The Nines, a Luxury Collection Hotel, Portland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.