When I can get a room here, I take it. I have stayed at the Westin, Aloft, Sheraton PDX, and a few of the small boutique hotels. This one is the best, it is actually one of my favorite hotels in the Continental US.
Why? The service is great. I had a problem once (yes, with the thin walls) and it was resolved beyond expectations. I love the club level lounge, John is fantastic. He is there before I need a refill, and has great stories, and really loves his home city.
The beds are great, the marble bathrooms are aesthetically pleasing, the "bee kind" ammenities smell so good, the gym is better than most. The gym has free weights, medicine balls, bosus, tons of treadmills (never had to wait), and lots of space to lift, stretch, lunge, etc.
The restaurant upstairs, Departure, is funky asian fusion, and if you eat at the bar everyone is hilarious and fun. They take the edge off of business travel.
Urban Farmer is fantastic, but it eats my entire expense account. You get what you pay for.
Coffee is available and complimentary in the lobby (I got there at 630am, not sure when they put it out).
I have had rooms that might need some re-touching, but it's easy to overlook when everyone is so nice and the bartenders practice the art of a "full pour". You can walk to Nordstrom Rack (almost everyone in the lounge had a bag from there). Next door to Macys, a half block to Nordstrom.
My final thought: Doormen are the face of the hotel. They are your first interaction with the property. This hotel has some of the best (my next favorite doormen are at the W city center Chicago). These guys are on their game. It does take 15 min to get your car in the morning, but they tell you that when you get there. Parking is $30, but if you aren't expensing it, there are quite a few lots a block away and you can save a few $$$.