A lot of hotels around the States could learn a thing or two from The Nines.
It's an absolutely beautiful hotel, from the lobby to the lovely Library Room to the rooms. And its location is perfect, within walking distance of everything you need. The staff were incredibly helpful, dealing with my lack of laptop power cord (even offering to charge my laptop overnight in the concierge office) and any issue I had, right to booking my cab to the airport.
The room itself was great, comfortable with a very nice desk to work at, and a fantastic spacious bathroom. But best of all was the complimentary WiFi!! Why can't all hotels do this? If you are paying $200-250 a night for a room, surely you don't need to charge another 15-20 bucks for WiFi. The Nines didn't, and it was such a pleasant relief.
The Nines also has lots of little nice touches, from the 'old school' chocolates (actually mini-muffins) left on the bed at night, to the free coffee at reception in the morning. With proper milk and everything! Awesome. Touches like that mean the world to me.
I would recommend a Club level room, as you have access to the Club Lounge on the 12th Floor. Here you can have coffee in the morning, or beer and wine in the evening, while snacking on all kinds of fancy hors d'oeuvres, Again, a lovely touch. You can't beat an open bar!!
My only tiny, tiny grievance was with their choice of bathroom amenities. The BeeKind amenities may have a wonderful environmental message, but the paper packaging fell apart in the shower and covered me in black ink. Not great.
But one of the friendliest and best hotels I have stayed in, in the States. Would highly recommend it to anyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for this great feedback! I am so pleased you enjoyed your time with us. We are currently in the process of replacing our amenity packaging so this will no longer be an issue for you or our future guests. I am at your service if I can be of further assistance.
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Fred Kleisner, GM
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.