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“Great Room Layout” 4 of 5 stars
Review of Shilo Inn Suites Hotel - Portland Airport

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Shilo Inn Suites Hotel - Portland Airport
3.0 of 5 Hotel   |   11707 NE Airport Way, Portland, OR 97220   |  
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Ranked #43 of 133 Hotels in Portland
Medford, Oregon
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Great Room Layout”
4 of 5 stars Reviewed July 4, 2014

This was our first stay here - Brie was super helpful, efficient, informative - and friendly - on check-in! The room was very spacious and the floor plan was perfect! Awesome setup with a sink and vanity separate from the bathroom - and even a makeup mirror! It was great when both of us were trying to get ready at the same time. The bed was huge and actually comfortable! Lots of fluffy pillows! Another feature we liked was the separate room with the microwave and minifridge - even had a sink and counter - this was really handy for snacks, drinks, heating up restaurant leftovers...and just having space to relax. It was fun having options for breakfast! Albeit the motel is showing some age, but it is very clean. We would definitely stay here again!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, July 28, 2014
Dear Teamfry, thank you for your recent review of the Shilo Inn Suites Portland Airport. We are very pleased to hear that you enjoyed your stay and look forward to seeing you again in the near future. Best regards, Tim Laib, General Manager
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290 reviews from our community

Traveler rating
    139
    88
    35
    20
    8
See reviews for
88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Portland, Oregon
1 review
4 of 5 stars Reviewed July 3, 2014

I have been staying at the Shilo Inn for the last 3 weeks on business and it has been great!! The staff, from the front desk..Jordyn...to the bar..David B...and in the restaurant..Bree..have made it a wonderful time away from home.
I am leaving to go home for 10 days and have the choice to stay at major chains but will be back to spend another week at the Shilo. I would encourage all business travelers and vacationers to give it a try!!!
Thank you Shilo!!

Room Tip: ask for the renovated rooms.
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, July 28, 2014
Dear William M, thank you for your recent review on Trip Advisor for Portland Airport Shilo Inn Suites. I sincerely appreciate your recognition of our staff members and want you to know that we have shared your review with them. Thanks again. Best regards, Tim Laib, General Manager
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1 review
5 of 5 stars Reviewed June 30, 2014 via mobile

Dee in the bar was amazing! Best food at PDX. We had chicken wrap and burger....so good. Love this hotel. Xoxoxoxo X oxoxoxoxo Xoxoxoxo Xoxoxoxo Xoxoxoxo Xoxoxoxo it sucks we have to put 200 characters.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, July 1, 2014
Dear ACurtis, thank you for your kind comments on Dee and on the Shilo Inn Suites, Portland Airport. We look forward to your next stay. Sincerely, Tim Laib, General Manager
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Bethesda, Maryland USA
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 30, 2014

Heather -- A wonderful and vivacious person at the reception desk of the Shiloh Inn made a major difference in our stay.

Informative, knowledgeable, an authentic personality engaged us in a fine way and led to us extending our stay at the Inn.

A complimentary Breakfast -- the Classic (two eggs, toast, ham, sausage, or bacon) -- service in the full service restaurant goes along with your room and is suggested rather than the less formal setting near the lobby.

Room Tip: There is a new wing with slight upgrades in the rooms, all are quite similar.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, July 1, 2014
Dear David, thank you for your recent review on Trip Advisor and your great comments regarding Heather. She indeed is a great asset and I appreciate you recognizing her. We look forward to your return visit soon. Best regards, Tim Laib, General Manager
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Sacramento, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2014

I was unsuccessful in locating accommodations at my usual Hilton properties. The Portland Shiolo was excellent in both customer service and rooms. The bed was so comfortable, good nights sleep. Wonderful hotel, yes, I would stay there again.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, July 1, 2014
. Dear Paul, thank you for your recent review and great comments regarding the Shilo Inn Suites, Portland Airport. We sincerely look forward to you being our guest again soon. Best regards, Tim Laib, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 28, 2014

It's by the airport and only a 20 min drive to downtown Portland. There are strip malls with a Target and Ikea nearby. We stayed in a suite that looked like it was from the 1980s as far as decor goes, but the place was clean and very spacious. We even had coupons for drinks and breakfast which was a plus.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, July 1, 2014
Dear Myanne, thank you for your recent comments on the Shilo Inn Suites, Portland Airport, We look forward to your return visit. Best regards, Tim Laib, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014

I had breakfast at the hotel. The service by my server Oleta was fantastic. Oleta was friendly, professional and took great care to make sure that I enjoyed my meal. I have not had better service at superb restaurants like Fiorello's in New York or Casa D'Angelo in Fort Lauderdale.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, July 28, 2014
Thank your for your recent review of the Shilo Inn Suites and your great comments regarding Oleta. We sincerely hope to see you again in the near future. Best regards, Tim Laib, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Suites Hotel - Portland Airport

Address: 11707 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Best Value Hotel in Portland
#35 Business Hotel in Portland
#40 Family Hotel in Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Portland's natural beauty, mild climate, and friendly people will be enhanced when you stay at the newly updated Shilo Inn Suites Hotel located near the Portland Airport. Catering to Portland's business travelers and vacationers to the great Northwest, the 200 room full service conference hotel has over 10,400 sq ft of flexible meeting space. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn

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