We stayed 3 nights and were delighted with the excellent service. It didn't feel like a chain. The desk staff was always friendly and informative. All their suggestions were accurate and useful - from getting around without a car to choosing excellent restaurants. We arrived on a Tuesday and were amazed at the wonderful "customer appreciation" treat - great food with beer and wine. Breakfasts were also impressive with all the essentials and several unexpected extras. Our room was large with king bed, sofa, refrigerator, microwave, dishes, etc. Laundry facilities were also available. Finally, we had a free shuttle to the train station.