We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful and classy boutique - loved it!!” 5 of 5 stars
Review of Hotel deLuxe

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Hotel deLuxe to your Saves list
Hotel deLuxe
4.0 of 5 Hotel   |   729 SW 15th Avenue, Portland, OR 97205   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
TA users save 15%!
Ranked #4 of 133 Hotels in Portland
Certificate of Excellence 2014
New York, New York, United States
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
“Wonderful and classy boutique - loved it!!”
5 of 5 stars Reviewed October 24, 2012 via mobile

This is a very hotel in downtown Portland. I loved my stay. The rooms were very pretty and the tea was delicious. I actually asked for extra tea, which was given right away. In particular, I liked the Speakeasy bar and Ben Hur photo outside of my room. The Internet is free if you become a member of this hotel's rewards group, which is easy and does not cost anything. The Aveda products were also wonderful. I will definitely try to stay here again when I come back. Wonderful staff, too. Great happy hour prices.

Here are a few things to consider:

- I'm from NYC, so I'm not bothered by a small room. It had quite a European feel. This may not be the case for everyone, though.
- Also being from NYC, a 5-10 min walk to museums did not bother me at all. Portland is very pretty and walkable. It's a good way to see things anyway. The hotel is also close to the rail and bus stops.
- I booked on Priceline for a very good rate. The weekend I stayed, rack rates for this hotel were about $50 cheaper than comparable hotels.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,243 reviews from our community

Traveler rating
    841
    306
    51
    29
    16
See reviews for
127
673
94
202
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
British Columbia, Canada
Top Contributor
52 reviews 52 reviews
48 hotel reviews
Reviews in 29 cities Reviews in 29 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed October 21, 2012

We very much enjoyed our stay at the Hotel deLuxe. It's quite a stylish property - the rooms and public areas are tastefully decorated. Our room was very comfortable and had everything we needed. I particularly liked the bathroom, which had a nice window that opened, Aveda bath products, good lighting, etc. The only downside was the lack of counter space, which some other reviewers have mentioned. Staff were without exception friendly and helpful. We didn't find the immediate surroundings to be terribly lively, but didn't have to walk far to get to great restaurants and pubs. My only real complaint is the for-fee wireless, as others have mentioned. I had the impression upon booking that wireless would be included (the website seems to indicate this; it certainly doesn't mention an extra fee), but it turns out it's $10 per night, which seems a bit mean.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 19, 2012

My wife and I read the glowing reviews on TA about this hotel so we booked it for a recent 4 day getaway to Portland.

It's a lovely old hotel with friendly, helpful staff. The public salons are impressive and the restaurant serves good food. But for the price, we wouldn't stay here again.

Poor Location:
The location is further away from the immediate center of Portland where the other, more modern (and comparably priced) hotels are located. Portland has fantastic transit but the hotel is outside that free zone. So every time you want to go somewhere, you have to walk 5-10 mins just to get to where you would have started had you stayed closer to the action.

Noisy:
Unfortunately, being further from the center didn't mean less noisy. Old hotels have old windows and so sound from outside (like rooftop fans, HVAC systems, highway noise, car alarms, etc) transmits readily into the room. Bring your earplugs.
- We had to change rooms after the first night because we were awoken first thing by the loud, thumping sound of housekeeping staff who were loading a laundry chute. One of the reasons for our getaway was to get a restful sleep, so that was a drag.

Cramped Bathrooms:
- The bathrooms are small compared to more modern hotels. There is very little floor space to maneuver in the bathroom and so it is only practical for one person to use at a time. There is no vanity and therefore no counter-top at which two people can get ready at the same time. We tried showering while the other person was using the mirror, but the bathrooms don't have fans so the mirror fogged up quickly. The tub is small so you can't shower together. That means that it takes much longer to get going in the morning because you have to take turns. The result is that you're not in sync with your partner and lose time getting going in the morning.

Little Things:
- The website says that the rooms have WIFI. But when we checked in, the front desk staff tried to charge us $10/day at check-in for that. That felt wrong.
- Unlike every hotel I have ever stayed in my life, there is no free TV listing guide on the room TVs. There is no channel which displays the guide of upcoming shows. You have to scroll up and down through each channel to see what's on right now. The only way to find out what's coming up later is to: First, download and register an app for your iPhone and THEN, you have to pay $1 to get the TV guide. Seriously?

In summary, if you are going to Portland to experience the fabulous downtown, be close to transit, and catch up on your sleep, I'd recommend you stay at one of the more modern hotels. It will cost the same and you'll have a better experience.

Room Tip: Don't get room 830, it's right next to the laundry chute.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hotel deLuxe, responded to this review, October 29, 2012
Thank you very much for commenting on your recent stay at the deLuxe. I sincerely apologize that your visit did not meet your expectations. We should have addressed most your concerns satisfactorily, which would have improved your experience. I invite you to call me directly to discuss your stay. I hope to convince you to give us another try when you are in Portland. We appreciate your comments and I look forward to hearing from you.
Tim Block, General Manager, 503-219-8623
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watson, ACT Australia
2 reviews
5 of 5 stars Reviewed October 17, 2012

The one night stay was more than I had hoped. The little gym provided good machines and stretching mats. Best of all is the bread pudding for dessert at Gracies--on a one to ten, it is an eleven! Fun movie theme posters and classy, comfortable dining area. Can't say enough positives. . .

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
petaluma
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 17, 2012

I cannot possilby recommend this hotel. They allow guests to bring dogs and I was kept awake for several hours by the dog in the adjacent room. The night before this the hotel allowed a film crew to shoot in the lobby and my Portland friend who was driving me back to the hotel was rudely treated and not allowed to drop us off in front of the hotel. The next evening a wedding closed down the lobby and we had to negotiate a large crowd of intoxicated wedding guests.

I've stayed at several other Portland hotels in previous visits. Even if none of the above had happened, I'd rate this an average hotel. It is close to the Pearl district which I like. But I'd be crazy to stay here again.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim B, General Manager at Hotel deLuxe, responded to this review, October 29, 2012
Thank you for taking the time to comment on your recent stay. I am very sorry to hear of the multiple experiences which resulted in you not enjoying your stay. Please accept my sincere apology for us not handling these circumstances in a satisfactory manner. Although you have indicated you would not choose to return, I do invite you to contact me directly if you do consider returning. I welcome the opportunity to handle your arrangements personally to ensure 100% satisfaction.
Kind regards,
Tim Block - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
5 of 5 stars Reviewed October 16, 2012

This hotel is as close to perfect as you can get: location, staff, room decor, restaurant and bar. I loved the movie theme throughout. Tasteful not overdone. Gracie's Restaurant is as good as any we ate in, and Portland has amazing ones. Staff is very knowledgeable and just fun to talk with. No one seemed rushed, but still efficient. Within walking distance of theater, restaurants, shopping, parks. Stay here. You'll love it.

Room Tip: If you want a large bathroom, be sure to request it. Otherwise, it seems the larger the room the sm...
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennewick, Washington
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 14, 2012

Movie themed floors and services, pillow menu, and a staff so friendly you would think they were family. There is a bit of a walk down to shopping, food and restaurants but it is not bad. The rooms are clean and comfortable.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel deLuxe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel deLuxe

Address: 729 SW 15th Avenue, Portland, OR 97205
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Portland
#4 Luxury Hotel in Portland
#4 Romantic Hotel in Portland
#5 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel deLuxe 4*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, TravelClick, Travelocity, Cheap Tickets, Priceline, Hotwire, TripOnline SA, Odigeo, Jetsetter and Tingo so you can book your Hotel deLuxe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Deluxe Hotel Portland

Owners: What's your side of the story?

If you own or manage Hotel deLuxe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.