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“Would have been "Excellent" but...” 4 of 5 stars
Review of Embassy Suites Portland - Downtown

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Embassy Suites Portland - Downtown
4.0 of 5 Hotel   |   319 SW Pine St, Portland, OR 97204-2726 (Downtown)   |  
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Ranked #13 of 133 Hotels in Portland
Certificate of Excellence 2014
GreenLeadersGold level
Selah, Washington
Top Contributor
80 reviews 80 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
“Would have been "Excellent" but...”
4 of 5 stars Reviewed December 9, 2012

we had some LOUD neighbors. I realize that the hotel cannot fix this problem however the walls did seem awfully thin. We could even hear our neighbor peeing and the phone ringing at 230am (probably hotel staff telling them to quiet down). We stayed in room 433 and the room on the end was the loud one.
The hotel is beautiful. Our check in was excellent. The two gentlemen on staff greeted us warmly and the one with Spokane written on his tag even checked to see if our room was ready at 1pm instead of the 3pm check in time. They gave us a map of the downtown area and seemed very sincere in wanting us to ask them for help if we needed it. The room itself was very clean and the layout is great.
We ordered room service twice and both times the food arrived very quickly, they had all of our order and did not forget anything. They were kind, quick, and efficient. The price was average for hotel food but the quality was good.
Parking was interesting and a bit on the spendy side.
There was no complimentary wi-fi which was very inconvenient. We opted not to purchase it due to comments from previous posts.
The location is great. Right in the middle of everything. It was a quick walk to the different bakeries and chocolate shops. Voodoo Donuts is just next door. Pioneer square is a few blocks over. There are plenty of food trucks in a couple different locations. Powells was down a few blocks as well.
The only other downside was the girl at the front desk this morning. She did not seem to care about us and seemed bothered when we tried to ask a question. We asked about parking validation and she had no idea what we were talking about.
If there was a way to make the walls thicker and have a nicer person at the front desk in the morning, this would have been an amazing stay.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,293 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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English first
Eugene, Oregon
Top Contributor
113 reviews 113 reviews
37 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 9, 2012

We had our annual business planning here this year. Hilton did a great job on this old hotel, more character than the typical Embassey Suites. Good size rooms and I love having the seperate bedroom since I get up much earlier than my wife. Cooked to order omlets for breakfast and the same basement room hosts the Manager's Reception, not as cosy as many of these hotels. Close to the river and plenty of downtown shopping. For some it is important to be so close to Voodoo Donuts. Decent gym, good pool and spa. Suggest you ask for an inside room, no view but quieter than street side rooms. Valet parking is expensive but self parking is a bit dicey, very tight

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gilbert, Arizona
Top Contributor
177 reviews 177 reviews
20 hotel reviews
Reviews in 58 cities Reviews in 58 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed December 9, 2012

I cannot say enough good things about this property! From check in to check out I was beyond pleased. We arrived early and the young man checking us in got us into a room a little bit early which was very nice. The room was amazingly comfortable and quiet which surprised me as we were on a corner room on a busy downtown street. The bed was heavenly. The property has a gym and a beautiful indoor heated pool which I used, in the basement. The breakfast was cooked to order with an omelette station. The staff was friendly and helpful and I have to say I would DEFINITELY stay here again and recommend it to my friends. Kudos to management!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tacoma, Washington
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 9, 2012

These are nice rooms.
The price may seem high but could be worth it if you take advantage of the evening reception with drinks and light snacks and the complimentary breakfast which can fill you up. Saved me over $50 per day.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Halifax, Canada
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 8, 2012

We all know Embassy Suites and despite the value for dollar, they suffer from a sense that they are generic and boring. Not boutique! There are many lovely boutique hotels in Portland. But they are mostly twice as $ as Embassy Suites or more. This hotel at Pine and 4th is at the heart of fascinating, foodie, walker-friendly, weekend market Portland. The cooked breakfast is excellent. Endless coffee shops and cafes, oyster bars, pubs, the famous Powell's bookstore, the river, are all walkable and the city's fantastic transport loop makes everything accessible. The hotel upgraded our room to a true suite which was great for the grandkids to run about. Self-parking around the corner is reasonable for the Pacific NW. Daytime parking is easy. I liked this place! ok fitness centre but nice indoor pool for kids.

Room Tip: Go high for quiet.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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redondo beach, ca
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 8, 2012

The hotel is beautiful and the rooms are great. We went as a family and got the 2 room suite and it was very convenient. The breakfast buffet was large..but not many vegetarian options... The hotel lobby is majestic. The rooms are very clean. The staff is great. The location is walking distance to everything.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Beaver Dam, Wisconsin
Top Contributor
100 reviews 100 reviews
27 hotel reviews
Reviews in 50 cities Reviews in 50 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 6, 2012

Our stay at the Embassy Suites in downtown Portland was truly outstanding. Our suite was very comfortable with a bedroom set off from the living area. The bed was one of the most comfortable we have ever slept on. A free manager hosted reception each evening and a free buffet breakfast added to a wonderful experience. This hotel is close to many fine dining opportunities in the downtown area. The staff in this hotel was very courteous and helpful during our stay. Our stay was just fantastic. We would definitely stay there again.

Please allow me this opportunity to express our sincere appreciation to Embassy Suite and the Hilton Hotel family for their association with the American Cancer Society. Your generosity provides for a very positive experience for those who are undergoing cancer treatments in the local Portland Hospitals. Saying Thank You just doesn't seem like enough.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Portland - Downtown

Address: 319 SW Pine St, Portland, OR 97204-2726
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Portland
#8 Luxury Hotel in Portland
#9 Business Hotel in Portland
#11 Romantic Hotel in Portland
#12 Family Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Embassy Suites Portland - Downtown 4*
Number of rooms: 276
Official Description (provided by the hotel):
Located in the heart of downtown Portland, the Historic Embassy Suites Portland -Downtown features large two-room guest suites and a well-known foyer adorned in grandeur and architectural beauty. Built in 1912, the building combines it's original classic style and features along with modern comfort. The hotel is within walking distance of tax-free shopping, restaurants, nightlife, Portland’s revered Voo-Doo doughnuts and Powell’s books. The hotel also offers a luxurious Jacuzzi and Indoor pool for you to warm up to. ... more   less 
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Also Known As:
Embassy Suites Portland - Downtown Hotel Portland
Portland Embassy Suites

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