I have stayed at the Embassy Suites a number of times. I like the hotel and the rooms are good sized and have nice amenities. I realize in major cities that you do have to pay for parking but $30 for the valet at the Embassy is over-priced for Portland.
I have a gripe with the wi-fi. First of all it's ridiculous to have to pay for wi-fi. I know it's the Hilton brand's decision but it irks me. At least have free wi-fi for your Hilton Honors members. Also, the wireless here is so slow that it wouldn't even play a YouTube video. It has been slow on all of my visits but seemed extra bad on this most recent trip. I realize that I should have complained to the management but I was on a quick turn around and had to hurry home and didn't have time to do it. It's bad enough to have slow free Internet but is irritating when it's $10. In fact, when we stayed at the Embassy Suites in 2010 my mom was so mad about the wi-fi charge that she complained to the management. She has stayed at other places on subsequent trips to PDX; places with free Internet.
The staff is always nice and helpful although once they printed me some directions to a location that was actually directly behind the hotel (which I was pretty certain about when I asked which door to go out). The directions would have sent me across the river if I had followed them instead of walking out the side door to the place.
I realize that the manager's reception is mostly about the free booze but the food was quite atrocious. It consisted of chips, some canned salsa, some very limp vegetables, and caramel corn. Odd combo for sure and was a whole lot worse than it even sounds as I type it. If you're there for free liquor you're in luck but the food left a lot to be desired. My friend, who stayed with me, said that the manager should be ashamed of his/her reception.
I like the rooms and once was upgraded to a nice suite with a conference room. The room set up is very convenient. I like historic old hotels and this one is lovely. The restoration of the lobby is very grand. The staff is friendly and wants to help. I have always been greeted by everyone, including the cleaning staff.
The windowless basement room where you have breakfast and the aforementioned manager's reception is depressing. The food, however, is fine, especially when it's included in the price.
I will probably stay here again due to the convenient location and lovely rooms but the price of the Internet and parking will keep me open to trying other hotels.
- Official Description (provided by the hotel):
- Located in the heart of downtown Portland, the Historic Embassy Suites Portland -Downtown features large two-room guest suites and a well-known foyer adorned in grandeur and architectural beauty. Built in 1912, the building combines it's original classic style and features along with modern comfort. The hotel is within walking distance of tax-free shopping, restaurants, nightlife, Portland’s revered Voo-Doo doughnuts and Powell’s books. The hotel also offers a luxurious Jacuzzi and Indoor pool for you to warm up to. ... more less
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- Also Known As:
- Embassy Suites Portland - Downtown Hotel Portland
- Portland Embassy Suites