I booked my room on the hotel website about a month in advance. I selected an ADA compliant Junior Suite, which was priced in between the hotels "Deluxe" rooms and "Modera Suites". When I arrived, I was surprised to find that the "Junior Suite" was actually an ADA compliant regular room - and the bath was REALLY ADA compliant, in that there was no bathtub or shower stall at all - just a large open shower in the middle of the bathroom, making the bathroom a complete wet area. After some back and forth with the front desk (who were VERY nice and accommodating), we were moved to a "Deluxe Garden View" room. The front desk indicated they had no idea why the website listed the ADA compliant rooms as "Junior Suites" rather than "ADA compliant rooms." The front desk did send a bottle of wine to the room to apologize for the room mix up, which was a nice gesture.
Other than that, our experience was fine. Clearly, this property used to be a motel, but was renovated to be the boutique hotel it now is. The overall ambiance is great - very mid-Century modern chic. While the rooms are adequate, they are very small, and only a small section of the window opens up to allow in fresh air. My overall experience was ok. While I would be ok staying here again, I would probably opt for someplace else next time.
- Official Description (provided by the hotel):
- The rooms are indulged with the softest linen, down blankets and a luxurious pillow top mattress. Our desk includes outlets that are easily accessible with a comfortable leather desk chair. Tarocco bath products are formulated with Sicilian Red Oranges. Amenities include free wireless, passes to 24 Hour Fitness, iPod docking stereo, LCD TVs with HD premium channels, mini refrigerator, made-to-order amenity basket, and an in-room safe big enough to accommodate a full size laptop. ... more less
- Reservation Options:
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- Also Known As:
- Modera Hotel Portland