We arrived past midnight due to weather changing our flights, checked in to our rooms , no refrigerator, and I had called twice to make sure there would be one for medication to be kept cool, and was told twice all the rooms have refrigerators. OUrs did not, but one was promptly devlivered. In the morning we requested another room as we were above the garage door which opened and closed with regulatity and much noise. The ;management was very accomodating and moved us to the 5th floor. The room was also wider and very quiet. The extra space was welcome as was the solitude.
I cannot say enough about the people at the desk, or those that helped us into the cabs or shuttles. Everyone was 100% on all the time and the hotel was very full . The breakfast we ate was delicious and we liked ordering ala acarte. When the shuttle was busy, the manager called a cab for us and took care of the tab both ways. I cannot give thie staff enough praise. Always smiling and helpful. Thank you all for making our 4 nights and and 3 days in Portland terrific.