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“Very Nice Hotel” 4 of 5 stars
Review of Courtyard by Marriott Portland Downtown/Convention Center

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Courtyard by Marriott Portland Downtown/Convention Center
3.0 of 5 Hotel   |   435 NE Wasco St, Portland, OR 97232   |  
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Ranked #13 of 132 hotels in Portland
GreenLeadersBronze level
San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed April 30, 2013

Very Nice Hotel. Excellent! Staff , Maricela and Chris at desk front were extremely efficient and friendly . We are not English proficients and the Spanish speaking personnel was very helpful. The Hotel rooms are clean. The checking day the shuttle was not available and Chris arrange a Taxi for us cost free. That is service. Definitive, we will recommend this Hotel

Room Tip: Early checking!!!
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Stayed April 2013, traveled with friends
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447 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Richland, Washington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 25, 2013

My husband and I stayed here a couple of weekends ago the night before we ran a half marathon in Portland. The front manager Calla was so nice! She was very pleasant at check-in. We asked if we could be in a room close to our family and she was more than willing to do that. She also had a little bag of water, snacks and a hand written card for us wishing us good luck in the race. I was never expecting anything like that from a chain hotel in a big city. The room was clean and comfy, we did not have any problems with noise, etc.. We would definitely stay here again!!

The price is not bad and we were able to walk easily across the bridge into town for dinner.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 25, 2013 via mobile

Excellent happy hour on the patio with delightful wait staff. Chris, our bartender, was a warm and wonderful young man. We really enjoyed getting to know him. Chris at the front desk gave us wonderful dinner suggestions that were within walking distance of the hotel. Island, our waitress in Charley's restaurant, was so attentive and one of the most personable waitresses we've ever had. The breakfast buffet was quite good, offering an extensive selection of items ranging from various pastries, cereals, fresh fruits, scrambled eggs, chicken apple sausage, bacon, oatmeal, yogurts, and an omelet station. Our room was quite comfortable. Location was great for using the public transportation system. There's a great shopping mall within a couple of blocks. The hotel was nice but it was definitely the people that made our stay a memorable experience!

Stayed April 2013, traveled with friends
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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2013

The hotel was nice and we enjoyed our stay. There are many eating options within walking distance. It was an easy walk to the convention center. The beds were comfortable and the room was well lit. It was raining when we were going to the convention center and they had umbrellas for us to use which was very nice.

The first clerk that we spoke with was rude, but all of the rest were very nice. The parking lot was very small and especially crowded the first night.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Peter K, Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review, April 23, 2013
Dear shell345,

Thank you very much for taking the time to share your experience with the TripAdvisor community. I am pleased to hear that you enjoyed your stay and that you found the majority of the staff to be very nice. I am sorry to hear that you found one member of the staff to be rude. I have sent you a private message in regards to this and I hope to hear back from you soon. Thank you very much for choosing to stay at the Courtyard by Marriott Portland Downtown/Convention Center and I hope that we see you again soon.

Warm regards,
Peter Kilbourne, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2013 via mobile

Nice hotel in a great location, not only for conventions, but also for leisure, especially if you use the excellent public transport of Portland.

The pool is small, ok for kids, but not for doing laps, gym is adequate,

The personnel is friendly

Free wifi is really slow, almost unusable at times.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pine Bluff, AR
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2013

Have stayed in two of the Portland area Marriott s and researched the others carefully for my weekend trip there with my 5 year old grandchild. They have a salt water pool that is very close to the elevators, no jacuzzi but we did not miss it and a wonderful on site restaurant for lunch and dinner as well as for room service. Delicious mac cheese (her favorite) with huge portions on the kids menu! Very close to many other fast food restaurants (walking distance) and also to the transit. I chose it because we visited OMSI, the Oregon Zoo and the Children's Museum (which was fantastic). The Oregon Museum of Science and Industry (OMSI) is geared for an older child.

Room Tip: Several people said away from the street, but I overlooked the parking lot near the street and was n...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 6, 2013

Great facility with friendly front line staff. The location is very good, being just a block from the Rose Garden Arena and the Convention Centre, and a quick train ride to downtown (all within the free fare zone). The staff were all very friendly and helpful. The breakfast buffet was definitely one of the more extensive as far as hotel breakfasts go - three or four different pastries/baked items, fresh fruit, yogurt, oatmeal, cereals, bagels, bread, biscuits, eggs, sausages, bacon, waffles and an omelette station with someone cooking them to order for you. Drinks were also included with breakfast. Aly and Island at Charlies in house resturant were the highlight of my stay.

Room Tip: Best breafkast in town. Say hi to Aly and Island
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Portland Downtown/Convention Center

Also Known As:
Courtyard By Marriott Portland Downtown/Lloyd Hotel
Courtyard By Marriott Portland Downtown/Lloyd Hotel Portland
Courtyard Portland Downtown
Courtyard Portland
Portland Marriott
Portland Courtyard
Address: 435 NE Wasco St, Portland, OR 97232
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Portland
#10 Family Hotel in Portland
#15 Green Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Portland Downtown/Convention Center 3*
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