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“Clean, great service, and a nice stay overall. Structure a bit lacking.” 4 of 5 stars
Review of Holiday Inn Express Portland - Jantzen Beach

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Holiday Inn Express Portland - Jantzen Beach
2.5 of 5 Motel   |   2300 North Hayden Island Drive, Jantzen Beach, Portland, OR 97217   |  
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Ranked #53 of 133 Hotels in Portland
roseville, MI
Top Contributor
231 reviews 231 reviews
38 hotel reviews
Reviews in 87 cities Reviews in 87 cities
123 helpful votes 123 helpful votes
“Clean, great service, and a nice stay overall. Structure a bit lacking.”
4 of 5 stars Reviewed May 13, 2013

Overall, I did have a nice extended stay. The staff is super helpful. There is a guest laundry. My room was very clean. Breakfast was good. The hotel is located in a quiet location with a secure-feeling lot.

However, sound seems to travel excessively here. The next room would leave their bathroom fan running, and noise came out of mine. The structure itself is a bit flimsy and needs some better sound insulation. I tried to tread lightly, as the floor seemed to make noise. Not everyone will be this considerate. Anyone shutting a door in the hallway can produce one heck of a booming noise.

Maybe it is just the things that are noticed more over an extended stay. That said, I would stay here again.

Room Tip: Stay on the top floor for less noise
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review, May 15, 2013
We are pleased to hear that you enjoyed your extended stay with us. Regarding you experience with the noise ( traveling sound), we apologize for any discomfort that may have caused you. This information is very important to us and we will make efforts to improve in that area.

Kind Regards
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94 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
maple falls
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2013

I stayed here for a convention and I really had a great experience. The rooms were clean, the staff was friendly and location was easy on and off the highway. The free breakfast was well stocked and very nice as well. Had a great time!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review, May 15, 2013
We geatly appreciate your business and the fact that you took the time to let us know how much you enjoyed your stay with us at the Holiday Inn Express & Suites. It is responses like yours that inspire us to continue to provide the best service and product that we possiblly can.

Thank you
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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 25, 2013

We came back from the pool and found sugar ants everywhere including our luggage. The front desk was quick to get us a new room across the hall. My husband spent over an hour shaking out all of our clothing and cleaning our luggage.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review, March 27, 2013
We greatly apologize for the inconveniences you experienced during your stay with us. I am pleased to know that the 'suger ant' issue was resolved quickly and that you also have received a refund for one night thru 'IHG Guest Relations'. May your next visit to a Holiday Inn Express be a more enjoyable one!
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Federal Way, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 22, 2013

Very Clean and wonderful breakfest options. Give youself time for breakfest as if it gets busy, the server will be overwhelmed and have trouble keeping up stocking items. Heated Pool is that, a heated pool. Wonderful surprise to be in a pool that is heated and your not inside of it shivering. Thank You for that property owners

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review, March 25, 2013
Thank you for taking the time for your wonderful response. We greatly appreciate your opinion and we look forward to seeing you again in the future.
Thank you
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The Dalles, Oregon
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 30, 2013

We were pleasantly surprised by our experience at this hotel. Our family of four stayed here to attend a swim meet in Vancouver, and we couldn't have been more pleased. Although the decor is simple, our room was clean, provided ample space, and contained both a decent-sized refrigerator and microwave. (Perfect combo for anyone traveling with children.) The hotel also offered one of the better hot & cold breakfasts that we've experienced. Also, it's close to several shopping areas, which made it convenient when we needed to pick up a few items before the meet. There is a pool as well!

Room Tip: We stayed in a room directly outside of the elevator area. While they weren't too noisy, light...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakewood Pierce County, Washington
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 16, 2012

I loved our room at this hotel, especially the super comfortable beds! Even my husband who is hard to please slept like a baby in these beds. The hotel is located conveniently close to shops & restaurants, as well as beach access. The only thing I found a little disappointing was the breakfast, granted it was free but we had to wait 10 minutes for the biscuits to be replenished which ended up almost making us late for our tournament.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Top Contributor
94 reviews 94 reviews
10 hotel reviews
Reviews in 54 cities Reviews in 54 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed October 5, 2012

This hotel is located on Hayden Island between Vancouver WA and Portland OR. Short summary, clean quiet room, clean comfy bed, clean carpets, nice deskspace, fridge in room, fast free wifi, good deluxe breakfast, nice bathroom with great shower, free parking.

Only negatives:
No usa today newspaper, they had some local paper.
No free coffee in lobby, I know it is not standard Holiday INN everywhere, but for 100 a night hotel there should be free coffee with real creamers in the lobby. Yes there is coffee in your room, but I save that for 5am meetings.
One of the slowest elevators I have ever riden on, I know they gear them so they can carry all the heavy bags people travel with and so they do not make too much noise...but sheez 2 min for a 3 story elevator, put a weight sensor on it...if it empty or light move faster.

The breakfast had the pancake machine but it was broken. The breakfast did have eggs, bacon, yogurts and fruit which is a step above most breakfasts. Of course it also had the bread, bagel, cereals and oatmeal you find at most hotels.

It was not hard to find (make sure you use a GPS in Portland area or the bridges and lane specific exits will get you lost). And there is a good sized free parking (make sure you check parking availibility in most Portland Hotels)

There is a large shopping center walking distance from the hotel if you want to walk to dinner or look at stores.

Room Tip: Top floor, Some rooms have a nice view of morning sun over the water, depending on window location...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Portland - Jantzen Beach

Address: 2300 North Hayden Island Drive, Jantzen Beach, Portland, OR 97217
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#52 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Portland - Jantzen Beach 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Welcome to theHoliday Inn Express Hotel & Suites located in Jantzen Beach, located in Portland, Oregon. We are within close proximity to many attractions as PIR Portland Intl Raceway, tax free shopping, Expo center and within minutes of downtown Portland. Our 74 room hotel features newly added Simmon pillowtop mattresses, a complimentary high speed Internet access with wireless in our public areas. Start your day off with with our complimentary deluxe SMART breakfast. We also offer an indoor heated pool, hot tub, sauna, fitness center and laundry facilities. Meeting space for up to 75 people. All rooms have high speed Internet access , mini refrigerator, microwave, coffeemaker, Iron & ironing boards, free HBO 25' TV and VCR and free local calls. We feature a business center complete with computer & printer with high speed Internet access. We look forward to having you as our guest. ... more   less 
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Also Known As:
Holiday Inn Express Portland - Jantzen Beach Hotel Portland
Holiday Inn Portland
Portland Holiday Inn

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