Clean, quirky sense of humor and superb customer service. When we stayed, we were upgraded to a queen suite, on the hypo-allergenic floor. As one who is chemically sensitive, this was much appreciated. Chlorine, especially, does not make my skin happy, so to have a room so clean without bleach being used was a great bonus. When we arrived, we checked the room thoroughly, as we do when staying in any property in the world. Upon lifting the mattress, we discoovered that some previous tenant left a pair of dirty socks there, in nearly the exact middle of the mattress. Now why would any one do that? I reported it to the front desk, and within 10 minutes, 3 housekeepers arrived to remove the offending socks, change the sheets, and apologize profusely. Then management called offering us free stuff (ice cream, sushi, etc.) and also apologizing. A very bizarre occurence that was handled with aplomb. If I'm ever again in Portland, my first choice for a hotel will be this one.
- Official Description (provided by the hotel):
- The 4-diamond Hotel Monaco Portland, a Kimpton Hotel, offers an ideal sanctuary in downtown Portland, Oregon. Centered in the city’s cultural hub, this luxury hotel was named as one of the world’s Top 500 Hotels by Travel + Leisure magazine and is honored by TripAdvisor travelers as a Top 25 Hotel in the U.S. in 2012 (#9). Enter this unique boutique hotel and enter a world where everyone is warmly welcomed and pampered. Adjacent to the hotel is what some say is downtown Portland’s best restaurant, Red Star Tavern & Roast House. ... more less
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- Also Known As:
- Hotel Monaco Portland Kimpton