I summary, I would have awarded the hotel 4 or perhaps 5 stars if it hadn't been for the noise during the night from construction work and the failure of the hotel to advise us of this in advance of our stay. We wouldn't have stayed there if we were aware of the noise, especially at nearly $300 a night.
We stayed at the hotel for four nights from September 25th 2008.
Our stay was one of real contrasts. The staff were the most helpful I have ever come across, the location is great for getting around central Portland and everything about the room was just right.
The downside was the noise outside the hotel due to construction works, particularly the failure of the hotel to inform us in advance of this noise nor amend their room rates to take account of this. This illustrates to me that the hotel is solely out to make money.
We were initially assigned a room on the Alder Street side of the hotel overlooking Macy's. Our sleep was disturbed at 4.30am as noise from the construction work started, which carried on until we got up the following morning. We then asked to move rooms to the other side of the hotel. This was actioned immediately my the front desk with little fuss, illustrating the hotels good points.
We then spent 2 nights with no disruptions to our sleep. However on the final night some roadwork started at around 11.30pm on the Washington Street and carried on through the night. This was the perfect preparation for our 12 hour journey back to the UK!
- Official Description (provided by the hotel):
- The 4-diamond Hotel Monaco Portland, a Kimpton Hotel, offers an ideal sanctuary in downtown Portland, Oregon. Centered in the city’s cultural hub, this luxury hotel was named as one of the world’s Top 500 Hotels by Travel + Leisure magazine and is honored by TripAdvisor travelers as a Top 25 Hotel in the U.S. in 2012 (#9). Enter this unique boutique hotel and enter a world where everyone is warmly welcomed and pampered. Adjacent to the hotel is what some say is downtown Portland’s best restaurant, Red Star Tavern & Roast House. ... more less
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- Also Known As:
- Hotel Monaco Portland Kimpton