We stayed 5 nights at the Hotel Monaco and had a great time. The staff and the restaurant were exceptional. The room was a bit small but the bathroom was big. One odd element was the night stand next to the bed that had 3 faux drawers which could not be opened, so storage space was limited. The housekeeping staff gave us extra coffee when we requested it.
I can't say enough about the staff. They were extremely helpful and knowledgeable about the Portland area and gave us great advice on how to get around. If you want to know about "customer service" this is a prime example The wine hour was excellent.
The bar menu was really great and the breakfasts were superb and both were very reasonably priced. We couldn't have asked for better service. We're good tippers and felt that staff deserved every cent.
We also appreciated that the staff contacted us before our arrival to ask if there was anything they could do to make our visit better (restaurant reservations, travel tips, etc.)
We stayed with a AAA special rate which included free parking (in and out) which saved us $38 per night.
The location was fantastic, almost everything was within 3 miles and we walked everywhere.
We joined the hotel chain's loyalty program because we were so happy.
We didn't have our dog with us but were really impressed with their pet-friendly policy.
We give this hotel a strong recommendation.