We recently traveled to Hotel Monaco for a short three night stay in Portland. This was the perfect find for us as we're always looking for suites with a separate bedroom so our kids can go down to sleep early and my husband & I don't have to tip toe around the room in order not to wake them.
Our arrival went smoothly with valet, the bellman, and check in. We were allowed to check in early, which is always a plus. The lobby is beautiful, with a very sweet dog greeting every guest as they enter the hotel.
The room was very clean and well appointed. The design was awesome! They really have thought of everything - the pack and play was waiting for us in the room with a blanket for our toddler and a baby toiletry kit. There was even a stuffed animal on the bed and in the pack and play, of course for a cost. The front desk also sent a fish in a small fish tank for our little ones to enjoy - went over really well!
Now, the downsides.
First - On our second day, the housekeeper arrived very early and asked to clean our room. We were getting ready to head out, so we asked her to come back in fifteen minutes or so. We were gone for over two hours. We came back to the room so I could feed the baby. The housekeeper was again outside our room. She asked if we were ready for her to clean our room. We told her it wasn't a good time, as we needed to freshen up and feed the baby. She could come back in 30 minutes or so when we were going out again. She proceeded to scold us for making her wait. I was shocked as we had already given her ample time to come back earlier.
Second - The doormen were extremely inattentive. There were many times we would come to the door to find the doorman texting or talking to someone. We would have to maneuver getting our stroller in and out of the doors independently. And one day the doorman actually held the door for us, but let go to soon and the door slammed me in the arm.
Other than those two things, the hotel stay was great! We loved the small touches the hotel gives. It would be nice to have a breakfast included with the stay, but there are plenty of bakeries and such close by to provide breakfast! Great location and beautiful property!
- Official Description (provided by the hotel):
- The 4-diamond Hotel Monaco Portland, a Kimpton Hotel, offers an ideal sanctuary in downtown Portland, Oregon. Centered in the city’s cultural hub, this luxury hotel was named as one of the world’s Top 500 Hotels by Travel + Leisure magazine and is honored by TripAdvisor travelers as a Top 25 Hotel in the U.S. in 2012 (#9). Enter this unique boutique hotel and enter a world where everyone is warmly welcomed and pampered. Adjacent to the hotel is what some say is downtown Portland’s best restaurant, Red Star Tavern & Roast House. ... more less
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- Also Known As:
- Hotel Monaco Portland Kimpton