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“Nearly Perfect” 4 of 5 stars
Review of Hotel Monaco Portland - A Kimpton Hotel

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Hotel Monaco Portland - A Kimpton Hotel
4.0 of 5 Hotel   |   506 SW Washington, Portland, OR 97204 (Downtown)   |  
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Ranked #2 of 133 Hotels in Portland
san diego
Top Contributor
117 reviews 117 reviews
14 hotel reviews
Reviews in 37 cities Reviews in 37 cities
49 helpful votes 49 helpful votes
“Nearly Perfect”
4 of 5 stars Reviewed October 21, 2012

This is a fun, funky hotel. We had a King Suite which was filled with whimsical furnishings and had plenty of room. The valets at the hotel are attentive and offer up service freely. They get your car promptly and have a wonderful attitude. The front desk staff is equally helpful. The hotel has a wine hour that is complimentary, it is crowded and the wine is limited but it is complimentary so what can be expected. My only "complaint" is the coffee pot is the bathroom and the placement of coffee cups upside down on used coasters is a bit gross, especially when the prior occupants coffee was still in the coffee pot..also the housekeeping staff didn't fully make up our room...housekeeping is an important component of a stay. The bed was comfortable and the room included the cute animal print robes...work on the cleanliness and I'll give it 5 stars!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, General Manager at Hotel Monaco Portland - A Kimpton Hotel, responded to this review, October 24, 2012
I'm glad you enjoyed your stay. Thank you for the positive comments about our valets and front desk staff. I am very sorry about the housekeeping issues that you experienced during your stay. Any issues with cleanliness are unacceptable and I will discuss your experience with our housekeeping management. Thank you for your feedback.

Craig Thompson
General Manager
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2,187 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (490)
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Burnaby
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 21, 2012

The service at the Monaco is excellent . We loved our corner room and were very happy with the concierge and check in service. We enjoyed the wine and beer reception in the funky front lobby and even the dogs were well behaved.
The hotel is in a great location. We did not, however, have a really great meal in Portland this time so will have to do some more research.
The Forktown culinary tour was EXCELLENT. We have become very fond of Portland. Having no sales tax is definitely a plus but not the only reason we visit.

Room Tip: We liked the corner room.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Craig T, General Manager at Hotel Monaco Portland - A Kimpton Hotel, responded to this review, October 22, 2012
Thank you for the review and I'm glad you enjoyed your time at Hotel Monaco Portland. I'll be sure to pass on to our concierge and front desk staff that you had a great stay. Hopefully we'll be able to host you again in the near future!

Craig Thompson
General Manager
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Sydney, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 20, 2012

You can tell a lot of thought and love went into designing this place in Downtown Portland because it shows. There's so much attention to detail that even the lobby and the towels smell nice. The decor is over the top but somehow gels together in a fun, colourful way. The hotel staff are very friendly as are the cleaning staff; the room servicing was impeccable. I'm a big fan of Portlandia and the concierge was more than helpful in providing a list of film locations to visit. The free happy hour and free bike rental are a plus. The only quibble I have was the free wifi in my room was a bit slow. I got a sale rate which was about the same as The Ace, which looked a bit pokey and low budget in comparison. A very Portland stay.

Room Tip: This hotel allows dogs. Ask to stay on the hypoallergenic floor.
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Craig T, General Manager at Hotel Monaco Portland - A Kimpton Hotel, responded to this review, October 22, 2012
It's excellent to hear that you enjoyed your stay at Hotel Monaco Portland. I'm glad our concierge was able to assist with your Portlandia tour! I apologize about the slow wireless. I will investigate the cause and make sure it is fixed.

Craig Thompson
General Manager
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Chicago
Top Contributor
104 reviews 104 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 20, 2012

Geat hotel in a location that's close to everything downtown. The hotel is in an older building and the decor was a little different than what we're used to, more mod with bright colors, but it was fun and we liked it. Our king delux room included valet parking which was a real convenience. The room was good sized and the bed was comfortable. The bathroom, although somewhat on the small side, had a great shower with good water pressure (one of my pet peeves in some older hotels). The staff was very friendly and helpful.
One evening we were meeting friends in the lobby and sat there for a while waiting for them to arrive. Someone was playing the piano and there was a fire in the fireplace and couches and comfy chairs everyone. People came in and out meeting friends and checking at the desk A beautiful Yellow Lab sat in a corner, watching everything but not bothering anyone. The whole scene just seemed so homey and comfortable. I would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, General Manager at Hotel Monaco Portland - A Kimpton Hotel, responded to this review, October 22, 2012
Thank you for the excellent review. It sounds like you were able to join our hosted evening wine hour, which we host nightly from 5 PM to 6 PM in our Living Room Lobby. I'm glad that you met Timmy, our lobby dog, and that you enjoyed your time with us. We hope to see you next time you're in Portland!
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Surrey, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 20, 2012

We stayed at the Monaco for an extended weekend at the end of September, marking our 7th different Kimpton Hotel. As always the service was excellent, check-in was quick and friendly and the various hotel staff members were very helpful.

We booked a King corner room and were a bit disappointed to find out we were only on the Third floor. The room was spacious and comfortable, though I must admit the decor is eclectic in the extreme. There was a fair amount of traffic and street noise well into the night. Normally I would use my Kimpton In-Touch membership to request a room on a higher floor, but I booked through a third party and so wasn't able to take advantage of that benefit.

By far the best part of the Monaco - aside from the lovely wine/cocktails reception in the early evening - is its location. The hotel is literally minutes from many major downtown attractions. We walked to the Saturday Market, enjoyed some Voodoo Doughnuts, and were delighted with the abundance of restaurant choices very nearby.

The spouse is loathe to pay for expensive valet parking, but there is a parking garage at Pine and 4th where we were able to park for the whole weekend (Friday to Sunday) for $18. Once you arrive in Portland, transit is so good that you really don't need the in/out privileges of the valet. The Monaco is very close to the tram line.

All in all, a fantastic weekend at the Monaco.

Room Tip: Definitely ask for a room on a higher floor to get away from the street noise.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, General Manager at Hotel Monaco Portland - A Kimpton Hotel, responded to this review, October 22, 2012
I'm happy to read that we had the pleasure of hosting a loyal Kimpton guest and Kimpton In Touch member! I'm glad that you enjoyed our location and service. I am sorry that you experienced street noise on the third floor. Feel free to contact me so that I may personally see to your reservation details when you stay with us in the future.

Craig Thompson
General Manager
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Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2012

Just one night into our 5 night stay and couldnt be happier, the room service and amenities. Especially with a child (6 years) we have enjoyed the free bikes, happy hour in the lobby that included painting with canvases. Super friendly service and huge spacious, stylish room. A surprise kids package came to the room while we were out, a stuffed animal, yo yo and bag were a huge hit.
Huge recommendation especially for families to please both the adults and kids.

Room Tip: we went for the junior sweet with a view. Tons of space and worth it for an extra $20ish
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, General Manager at Hotel Monaco Portland - A Kimpton Hotel, responded to this review, October 22, 2012
Thank your for the nice review! I'm happy to read that you received a kids pack and I hope your family had an opportunity to paint during our evening hosted wine reception. Thank you for staying with us and I hope we see you next time you're up in Portland.

Craig Thompson
General Manager
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Manama, Bahrain
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 18, 2012

The location is excellent, right in downtown Portland, walking distance from just about everything. The rooms are spacious and nicely decorated in a homey fashion. Valet parking is prompt and the staff are great!

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig T, General Manager at Hotel Monaco Portland - A Kimpton Hotel, responded to this review, October 19, 2012
Thanks so much for you positive review of our hotel. We look forward to your next visit.

Craig Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Monaco Portland - A Kimpton Hotel

Address: 506 SW Washington, Portland, OR 97204
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Portland
#1 Romantic Hotel in Portland
#1 Spa Hotel in Portland
#2 Business Hotel in Portland
#2 Luxury Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monaco Portland - A Kimpton Hotel 4*
Number of rooms: 221
Official Description (provided by the hotel):
The 4-diamond Hotel Monaco Portland, a Kimpton Hotel, offers an ideal sanctuary in downtown Portland, Oregon. Centered in the city’s cultural hub, this luxury hotel was named as one of the world’s Top 500 Hotels by Travel + Leisure magazine and is honored by TripAdvisor travelers as a Top 25 Hotel in the U.S. in 2012 (#9). Enter this unique boutique hotel and enter a world where everyone is warmly welcomed and pampered. Adjacent to the hotel is what some say is downtown Portland’s best restaurant, Red Star Tavern & Roast House. ... more   less 
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Also Known As:
Hotel Monaco Portland Kimpton

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