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“Good Stay Near the Airport” 4 of 5 stars
Review of Embassy Suites Hotel Portland-Airport

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Embassy Suites Hotel Portland-Airport
3.5 of 5 Hotel   |   7900 Northeast 82nd Avenue, Portland, OR 97220   |  
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Double HHonors Points
Ranked #36 of 133 Hotels in Portland
Coos Bay, United States
1 review
1 helpful vote 1 helpful vote
“Good Stay Near the Airport”
4 of 5 stars Reviewed July 20, 2014

The hotel did very well overall. They are accommodating and work hard to provide the guest the best they have. They all have smiles, and even the sausage/bacon server is very relaxed and kind. The Hotel itself is easy to find and is just a short distance from the Airport in Portland. Be sure they have the correct length of stay in their records. I would definitely stay there again

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review, July 22, 2014
Wow it was great to read Your Review of our hotel. The team was thrilled hear we made a difference.
With Warm Regards
Jim Dodson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

526 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Peachtree City, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2014

...and that about says it all. Conveniently located near the airport (yet quiet), courteous staff, good food, and nice accommodations. Whenever we fly in to PDX from the east coast, we stay here the first night. We recommend it highly!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review, July 22, 2014
Thank you for taking the time to share your experience at our hotel. our team was thrilled to read & share it.
With Warm Regards
Jim Dodson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valrico, Florida
Top Contributor
88 reviews 88 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 19, 2014

So let me start off by saying that I typically love staying at Embassy Suites. When I travel for business, I love the separated bedroom and "living area" feel they provide. I also love the manager's reception and breakfast in the mornings. As a matter of fact, I made sure an Embassy Suites was the preferred hotel for guests at my wedding. That being said, this hotel just wasn't as cozy as I'm used to. My biggest complaint was the noise. With the hotel being right next to the airport, I'm sure you would expect some additional noise. However, I guess I was spoiled in staying at a Hyatt Place just down the street earlier in the week. Embassy Suites definitely adds more perks in comparison to Hyatt Place such as the managers reception, and the breakfast options are more of a variety than what you would find at a Hyatt Place hotel, but that all comes at a price. Unfortunately, this time that price was money out of pocket as well as noise from the airport, and it made it difficult to sleep. Also, most Embassy Suites I've stayed at have started charging $10 for parking your vehicle overnight, and this one was no exception. I guess my issue with this hotel in particular was I had a better enjoyment just down the street at a less expensive price from a pretty similar competing brand.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review, July 20, 2014
Tank you for taking the time to share your thoughts about your recent stay. We were very disappointed to read the airport noise disturbed you. We do hear that issue very often from our guests. If you are willing to let us know what room you were in we would like to see if there is a problem with window system. We have a small fresh air damper that when left open will some times allow a little addition outside noise in.noise . Our sincere apology for your in convenience.
With Warm Regards
Jim Dodson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
67 reviews 67 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 18, 2014

This is my third experience with this hotel--welcomed with free drinks & a couple of choices to nibble on. Room is very spacious & clean. Parking does cost $10 per night. Free awesome breakfast in the a.m. Fresh eggs not the powdered like some hotels. Very comfortable stay.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review, July 20, 2014
Wow Thanks for taking the time to share your experience at our hotel with others. Our team was thrilled to read it.
With Warm Regards
Jim Dodson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara
1 review
5 of 5 stars Reviewed July 17, 2014

We were there to attend a function at the EXPO center. This hotel was close so we chose it. We found it to be all that we expected. The manager's reception was nice - even had crackers and spread and the breakfast was delicious.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review, July 18, 2014
Thanks for sharing your Recent experience at our hotel. Our team was excited to read & share your review.
With Warm Regards
Jim Dodson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baker City, Oregon
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 16, 2014

Reception/lobby area is beautiful. It's as if you stepped into a resort setting. Managers reception offers free drinks from 530p to 730p. There's also light snacks...chips, popcorn, veggies...that sort of thing. Breakfast is delighful. Honestly the best banana nut muffin I have ever had. Lots of choices in the buffet. The staff were all very helpful. Had a slight problem not getting any tp or washcloths one of the days but they were on it promptly. Also was worried about noise from airport but it wasn't an issue....especially with ac on. Cascade Station is super close with shops and a few restaurants. The hotel shuttle can drop you off and pick you up which makes it very convenient.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review, July 17, 2014
Wow Thanks for sharing your review it made the day for our team here at The Embassy Suites Portland Airport.
With Warm Regards
Jim Dodson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, United States
1 review
2 of 5 stars Reviewed July 16, 2014

Used condom under bedskirt! Has my 3 year old with me! Not cool! some of the front dest people were very nice, The one that picked up when I called down to from dest was not so friendly! She seems as if was not a big deal! She said okay Ill lets house keeping know! That was it!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review, July 18, 2014
We truly appreciate your concerns related to your recent stay. Our team takes the sanitary conditions of our Suites very seriously. We have taken steps to insure this will not reoccur.
Thank you for letting us Make It Right for you during your phone call with our Executive Housekeeper.
We look forward to taking care of your family this weekend.
With Warm Regards
Jim Dodson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Portland-Airport

Address: 7900 Northeast 82nd Avenue, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Portland
#28 Family Hotel in Portland
#41 Romantic Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Portland-Airport 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suite Airport Portland

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