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“Everything you need!” 5 of 5 stars
Review of Oxford Suites Portland - Jantzen Beach

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Oxford Suites Portland - Jantzen Beach
3.0 of 5 Hotel   |   12226 N. Jantzen Drive, Portland, OR 97217   |  
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Special Price
10% Off-Book Direct
Ranked #18 of 132 hotels in Portland
Victoria, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Everything you need!”
5 of 5 stars Reviewed September 26, 2013

We thought this hotel was really great, especially for the price. Their customer service was excellent, very accommodating and pleasant. We booked online through a third party booking and when we went to check in late i guess they didn't have the room we had booked available so they upgraded us to an executive suite free of charge. The room was nice and clean, free wifi. You get a free hot breakfast which included made to order eggs, etc. and you also get two free drinks any time from 5-9pm, can't go wrong! The location was quite close to portland maybe a 10-12 min drive into downtown so if you are driving its no problem, there is also a safeway right across the street but as far as restaurants theres nothing other than fast food nearby. All in all a great hotel and we would definitely stay here again!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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503 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Mineral Bluff, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 23, 2013

We cannot say enough about this hotel, we celebrated our 38th Wedding Anniversary there from July 22-25. From Pam @ reservations to Hilary at check in and out and everyone in between everyone was wonderful, even the housekeeping staff was friendly and nice.
We especially enjoyed the breakfasts and early evening snacks and drinks (one of the main reasons we chose this site plus location-very easy to drive everywhere). I don't remember the restaurant manger's name (Kevin?) but did we tell the manager on duty that he bent over backwards to help us enjoy our stay and anniversary. We had an issue with a nonworking fridge and he took care of it immediately-we never expected that-plus it was an easy fix (someone had unplugged it from behind and we could not see it). Room and linens were clean, lotion, shampoo and soap great, nice plus!

Room Tip: Top floor was quiet which we had requested, made reservations way ahead of time.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crescent City, California
Top Contributor
57 reviews 57 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 23, 2013

How can they do it?! We got a great price on our room, and everything was elegant. Our room was immaculate, the bed extremely comfortable, the room very spacious. We were offered a soup or salad dinner with our two free drinks upon arrival--all gratis, and the breakfast (also free) the next morning was abundant and delicious. We have never had more gracious and helpful check in, anywhere. The woman who served us not only handled our bill efficiently but also served as a wonderful concierge, helping us find places to walk and things to do and a great place for dinner, since soup and salad wasn't what we were looking for that evening. We will seek out Oxford hotels in the future.

Room Tip: Higher is quieter
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 22, 2013 via mobile

Front desk was very friendly, loved the complimentary breakfast! Definitely a plus. The location was alright, very close to shopping centers & restaurants, but I believe they were close to an air base, so there was a lot of noise from jets flying over. Room was bigger than expected, but the cleanliness was average. Didn't seem like the housekeeping staff was communicating, because we asked our room to be clean while we were out, to ensure it being done before we got back. That didn't happen. Over heard, who we believe was the supervisor for housekeeping, talking down on the employees, which didn't seem at all professional. Wanted to use the work out area, but didn't get the chance. We did enjoy the food, drinks, & restaurant staff though. We come to the Northwest at least 3 times a year, to visit family & what not, but next time we will be looking into the Red Lion at the Quay. :)

  • Stayed August 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WesternTrvlr, Manager at Oxford Suites Portland - Jantzen Beach, responded to this review, September 24, 2013
Thank you for your observations. We will follow up with our team. We value each of our guests and want to make sure we meet or exceed their expectations. Would you consider calling our General Manager, Samuel Johnson, at 800.548.7848? He would like to convey our apologies personally to you, and would like to learn more about your experience. Thank you for your patronage and we do hope we'll get another opportunity to serve your lodging needs in the future.
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chicago, IL
Top Contributor
81 reviews 81 reviews
24 hotel reviews
Reviews in 44 cities Reviews in 44 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 22, 2013 via mobile

Selected this hotel because of price and generally positive reviews-was highly satisfied with stay-drive into Portland is not a problem if you intend to some d the day as we did. Few minor issues with general maintanence that have been addressed in previous reviews-if you're looking to avoid the steep hotel rates in downtown Portland, this hotel is a solid option-

  • Stayed September 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington, USA
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 22, 2013

My husband and I own our own business that we operate out of our home. Because of this, if we're home, we're always working. We decided we needed one night away just to recharge and reconnect, but we didn't want to go very far from home. This hotel fit the bill so we decided to give it a try. We were very pleasantly surprised. Check in was a breeze and the staff at the front desk were very friendly.

We had an Executive King Suite which was very roomy with lots of nice amenities. The bed was very comfy as well. We really didn't expect the room to be this nice. We also received free drink tickets for that evening as well as tickets for a light dinner of soup, salad, cheeses, crackers, veggies, etc. Quite a nice surprise. Breakfast was really good as well. Lots of items to choose from; more so than a lot of continental breakfasts we've had in the past. Nice dining area. Hotel was very clean and kept up throughout the entire property.

The next time we need a quick night away, we will definitely come back here.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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colorado
Top Contributor
50 reviews 50 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 21, 2013

Oxford Suites is located on an island in the Columbia River. About 6 miles from Downtown off of I 5. 1st, the place is beautiful, very clean and worth every penny. We had a corner suite which was huge. VERY BIG. Very quiet as well. The big bonus is the complimentary adult beverages and soup/salad in the evening and a full breakfast. That alone makes the value unmatched by others. Then there is the staff. EVERYONE was very friendly and helpful. Great job to the staff. I would not stay anywhere else.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Oxford Suites Portland - Jantzen Beach

Address: 12226 N. Jantzen Drive, Portland, OR 97217
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Portland
#12 Best Value Hotel in Portland
#13 Romantic Hotel in Portland
#21 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oxford Suites Portland - Jantzen Beach 3*
Official Description (provided by the hotel):
Exceptional has never been so affordable! Located on Hayden Island, the Oxford Suites Portland–Jantzen Beach is situated just minutes from downtown Portland, the Rose Quarter, the Oregon Convention Center, the Portland International Airport and downtown Vancouver, WA. Complimentary amenities include Full Hot Breakfast Buffet, Evening Reception, High Speed Wi-Fi, Parking, Indoor Pool, Spa, Sauna, Steam Room & Fitness Center. ... more   less 
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Also Known As:
Oxford Suites Portland - Jantzen Beach Hotel Portland
Oxford Hotel Portland
Portland Oxford Hotel

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