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“Pleasant surprise” 4 of 5 stars
Review of Oxford Suites Portland - Jantzen Beach

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Oxford Suites Portland - Jantzen Beach
3.0 of 5 Hotel   |   12226 N. Jantzen Drive, Portland, OR 97217   |  
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10% Off-Book Direct
Ranked #19 of 132 Hotels in Portland
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Pleasant surprise”
4 of 5 stars Reviewed June 19, 2013

This was our first hotel stay on our vacation and we were pleased with it. We felt we got a nice and clean hotel room for the price. I would stay there again without any question. The kids had a chance to go swimming and were very happy.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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633 reviews from our community

Traveler rating
    347
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    50
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See reviews for
225
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Seattle, Washington
Top Contributor
71 reviews 71 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed June 18, 2013

My husband and I stayed at this hotel over Memorial Weekend. The location was perfect for us--just across the river from Vancouver. The hotel was clean and rooms were comfortable. The evening happy hour was nice. The breakfast was also good--though lines got pretty long and we ended up just grabbing bagels instead of waiting for the hot food.

The hotel is located just steps way from a great walk along the river. We brought our dog, and this walking trail was great for letting her stretch her legs and getting to enjoy the river. We'd definitely go back and stay again--it was a really nice visit!

Room Tip: Grab a room away from the elevator. There are doors to/from the parking lot all over the property, s...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Medford, Oregon, United States
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 18, 2013

The rooms are really big, traveling with kids, this is a huge plus! The staff was really awesome from the front desk throughout the entire property. We normally try to stay closer to PSU, but found this value to hard to pass up. They serve a nice hot breakfast each morning, filled with all you breakfast favorites. Each evening they host a soup and salad bar with a complimentary beverage, very nice. It won't fill up your man, but they have a small menu of great food that you can order from.

Room Tip: Corner suites are really spacious. You don't stay here for the view, you stay for the quality a...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
116 reviews 116 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 5, 2013

Don't pass up this wonderful hotel! I can't say enough nice things about it. Very clean! Very friendly. Very comfortable beds. Great amenities. The breakfast is exceptional and included in your stay. Also includes an evening reception. They put out a nice soup and salad bar and include your choice of a drink, soda or a glass of wine. I couldn't find my way to the mall near there so they offered their shuttle service without charge. Such a wonderful staff! My room was large and nice and quiet. They also have a restaurant in the hotel if you don't find what you want on their free soup and salad bar. For fast food fanatics there is a Burger King across the street. I will definitely stay at this "gem" again. So glad I found it.

Room Tip: 6 mi. from downtown Rose Quarter and Convention Center
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Utah
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 5, 2013

Full disclosure: we haven't yet stayed at the property but the booking process deserved a short review. I have been lucky to have a lot of great customer service when booking hotels through the years, but this experience was review worthy. The customer service representative, Lisa, just spent and incredible amount of time on the phone with me (35+ minutes), staying patient with a cell phone that was being temperamental (eventually dropping 20 minutes into the call), my incessant questions, and online reservations that weren't showing up yet on her end. She even offered to stay a few minutes after her shift to see if the reservations would show up, so she could help me reserve the specific room I'm looking for. WOW.

I am crossing my fingers, toes & everything in between that our visit comes close to this first impression. Thanks Lisa!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2013 via mobile

We spent one night here and found this hotel to be an excellent value. The staff was welcoming, the room was clean and the breakfast buffet surpassed the typical complimentary hotel breakfast. I would definitely stay here again!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prescott, Arizona, United States
1 review
5 of 5 stars Reviewed May 31, 2013

I used to travel a LOT when I was in the Air Force. As a result, I have a pretty good understanding of what separates a good hotel from a great hotel. Oxford Suites in Jantzen beach checks all the boxes. From the amazing breakfast, all the way down to the keycards that work through proximity as opposed to swiping, this hotel has implemented the most number of "good ideas" than any hotel in which I have ever stayed. They are not a 5 star hotel, but then again they're not trying to be. What they have done is succeeded in making me feel at home for 5 days without making me go bankrupt. I will definitely stay here again given the chance.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oxford Suites Portland - Jantzen Beach

Address: 12226 N. Jantzen Drive, Portland, OR 97217
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Portland
#10 Best Value Hotel in Portland
#16 Romantic Hotel in Portland
#19 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Oxford Suites Portland - Jantzen Beach 3*
Number of rooms: 200
Official Description (provided by the hotel):
Exceptional has never been so affordable! Located on Hayden Island, the Oxford Suites Portland–Jantzen Beach is situated just minutes from downtown Portland, the Rose Quarter, the Oregon Convention Center, the Portland International Airport and downtown Vancouver, WA. Complimentary amenities include Full Hot Breakfast Buffet, Evening Reception, High Speed Wi-Fi, Parking, Indoor Pool, Spa, Sauna, Steam Room & Fitness Center. ... more   less 
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Also Known As:
Oxford Suites Portland - Jantzen Beach Hotel Portland
Oxford Hotel Portland
Portland Oxford Hotel

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