Our reservations were for a King Bed suite on the 4th floor. We specifically wanted to be on the top floor and that was confirmed on the phone with the hotel reservationest .
Red flags went up when we checked in at the front desk upon arrival.
Our confirmed reservation for a room on the 4th floor was "taken". Then we were told there was no 4th floor....A little confusion on their part at the desk it appeared. I later found out there are perhaps several rooms on a 4th floor.
We were tired and wanted to get settled in so we took the room offered
on the 3rd floor.and it was" ready for check in." Upon entry of the room we noticed many things that were just not quite in compliance with a quality hotel. . Plastic Electrical plate cover broken,
cracked with part of plate missing. Dirty carpet with spots and splatters, (Going barefoot was not an option) Cracked tiles in the bathroom floor. Furniture was saggie and dingy. Sheets on bed were wrinkled not crisp. (wonder why.!) Towels were not of a quality that you would expect of a 5 star hotel.
- Also Known As:
- Hallmark Hotel
- Hallmark Resort Newport
- Hallmark Hotel Newport
- Hallmark Resort Newport Oregon
- Hallmark Resort Newport, Oregon
- Official Description (provided by the hotel):
- Perched on the edge of the Pacific ocean, the Hallmark Resort, Newport, offers spectacular oceanfront views from every room. Watch the fishing fleet return to Yaquina Bay as the lighthouse keeps watch to the north. The sunsets are amazing. The Hallmark Resort is full-service, offering oceanfront dining at Georgie's Beachside Grill. After a day of exploring, relax in the indoor recreation center with heated pool, sauna, and swirl spa. We offer a variety of room styles including staterooms with king bed and in-room spa. Families choose an oceanfront stateroom with 2 queen beds complete with mini-galley, fireplace and living area. Free WI-FI in all guestrooms and all rooms have a spacious walk out balcony or patio. We are pet friendly. Flexible meeting spaces will accommodate up to 200. Our oceanfront beach party area comes complete with wedding walk and bonfire pit. Let the tradition begin. ... more less
- Reservation Options:
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