The Allison has a great pool and spa area, beautiful landscaping with spa-style music playing throughout much of the green spaces, and very nice rooms. We loved the pool and the restaurant served delicious food during our one-night stay. Overall, the staff was very friendly and newer employees were closely supervised by more senior staff.
A couple of issues that prevent a five-star review at this price point: We ordered a champagne package and requested service by pool which we were told would happen when we checked in. Then we received a call in the room stating no glass is allowed, they could bring us glasses and drop the rest of the bottle in the room. I felt it would have been better service to offer to keep the bottle close by and top us off when we were ready.
Second issue, at checkout there was a charge I didn't recognize and the front desk agent offered to waive the charge. She then asked the senior agent to do so and he said he would have to research it. Turns out it was a valid charge, however after she had offered to waive it I felt that the charge should have been waived regardless. Plus I had to wait at the front desk five minutes for them to research and discover what the charge (less than $20 for a pre-ordered cheese plate) was for after being told it would be waived.
We had a great stay, however there was no "wow factor." My expectations were never exceeded.
- Also Known As:
- Allison Hotel
- Allison Hotel Newberg
- Allison Inn And Spa
- Official Description (provided by the hotel):
- Nestled in the lush beauty of Oregon Wine Country's Willamette Valley, The Allison Inn & Spa boasts 85 luxury Newberg, OR hotel rooms and suites with gas fireplaces, personal terraces or balconies, spacious spa bathrooms with soaking tubs, 42’ flat-screen TVs and complimentary Wi-Fi. Signature hotel amenities include fine dining at JORY, a pampering spa with 12 treatment rooms, a fitness studio and a swimming pool. While staying at this Oregon Wine Country hotel, explore the property’s 35 acres of fragrantly elegant gardens and pathways connecting to vineyards and a beautiful picnic area. The Allison is also a premier choice for meetings, social events and weddings, offering a variety of flexible event spaces for up to 480 guests. When it’s time for an adventure, head out to enjoy a number of exciting activities on your Oregon vacation, such as hiking, grape stomping, wine tasting, and so much more. Suitable for family vacations, romantic getaways, business trips and solo adventures, The Allison Inn & Spa offers something for every pursuit in scenic Willamette Valley. ... more less
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