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“Woohoo!” 5 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   1950 Biddle Road, Medford, OR 97504 (Formerly Windmill Inn)   |  
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Ranked #9 of 35 Hotels in Medford
La Grande, Oregon
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Woohoo!”
5 of 5 stars Reviewed March 29, 2013

The overall experience was wonderful! However, there were a few turnoffs. There was a rather small fitness room (Not that they can change that, but I would have liked it a bit larger). Also, there was mold in the shower and brown spots on the ceilings in the bathroom. But, these problems seemed miniscule compared to the outstanding service. We were always very happy to get back to our room and watch TV. Speaking of which, they offered a wide variety of channels that span from toddler programing, to movies and, my personal favorites, Food Network and TLC. (I find most shows on TLC appealing, but sadly, some of them are downright inappropriate). Sadly, I had no time to check out the pool, but from the other guests, I heard it was fantastic! Happy travels!!!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review, November 4, 2013
Thank you for choosing to stay at the Quality Inn and Suites of Medford. We apprecite your comments and look f orward to having you stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
    93
    81
    23
    18
    7
See reviews for
56
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
San Francisco, CA
Top Contributor
65 reviews 65 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 19, 2013

This property is conveniently located right off I-5 and near restaurants, stores, and other amenities. My double room was roomy, with a small couch, table and 2 chairs and desk with a chair. The small fridge and microwave were very handy.

The rooms look recently refurbished and were comfortable. Staff was friendly and helpful. Fresh coffee in the lobby 24/7 is a nice touch.

I would certainly stay here on a return trip to the area.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review, November 4, 2013
Thank you for choosing to stay at the Quality Inn and Suites of Medford. We apprecite your comments and look f orward to having you stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2013

We booked 8 rooms through Deborah in Sales for a long weekend. Some arrived Friday, some Saturday. All in our group said this was the best we have seen in Medford! A very friendly staff and efficient maids helped make the trip even better. We come here once a year and Quality Inn gets our business!!!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review, November 4, 2013
Thank you for choosing to stay at the Quality Inn and Suites of Medford. We apprecite your comments and look f orward to having you stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Point Richmond, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2013

We live in the San Francisco Bay Area. Any time we drive North, we stay at Quality inn in Medford.

Why? Easy on-off to I-5 yet it's quiet. The folks there are friendly be it the front desk, housekeeping, or the breakfast room. Not only are they friendly, but they are also polite and give us the feeling that our business is truly appreciated. That's most rare in this day and age.

Nicely done, Quality Inn

Room Tip: In four stays, we haven't had a room we didn't like. When in doubt, ask.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review, November 4, 2013
Thank you for choosing to stay at the Quality Inn and Suites of Medford. We apprecite your comments and look f orward to having you stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nome, AK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 19, 2013

I've stayed here several times when flying into Medford late at night, and have no complaints. They really should get on the hotel board at the airport as I had to look up their number on my reservation print-out. Their shuttle service doesn't run late at night in the winters, but they have you call a cab, which they pay for. My only issue with that is that the terminal needs better signage to help you locate the cab phones. This last time the front desk gal was terrific, and at midnight helped me with my luggage to my room. Be aware - there are no elevators! I asked for a quiet room and certainly got one. The bed was not a super-plush pillow-top with a high thread count sheets, but it was plenty comfortable for this fussy sleeper. I slept in through breakfast so can't comment on that but appreciated that they gave me a late check-out without any hassles. They are also pet-friendly, and while my dog wasn't traveling with me with this time, he can stay there with me in the future. It's my budget-minded go-to place for Medford.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review, November 4, 2013
Thank you for choosing to stay at the Quality Inn and Suites of Medford. We apprecite your comments and look f orward to having you stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 8, 2013

I stayed here in October on my way to California. I had business in Medford and stopped for the night. I had a coupon and decided to give the Quality Inn a try. I checked in and went to my assigned room in the back of the motel. The parking lot was not very well lit and trather creepy. I got to my room and discovered that the TV did not receive all of the basic broadcast channels. Audio was available but no video. Not a huge problem so I decided to do some work. I tried to get onto the wifi network. Nothing happened. I spent over an hour on the phone with the service tech trying to establish a connection and we never could get my IPad connected. I went to bed and woke up about an hour later with uncontrolable itching. I took a shower to ease the itch and returned to bed. 15 minutes later the same thing. after repeating this several times I spent the rest of the night sitting in the desk chair until morning. I will not return to this motel - there are many other better choices in Medford.

  • Stayed October 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review, November 4, 2013
Thank you for choosing to stay at the Quality Inn and Suites of Medford. We apprecite your comments and look f orward to having you stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crescent City, California
Senior Contributor
21 reviews 21 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 21, 2012

My Daughter-in-law and I stayed there Monday night (11/19/12). We were at the hospital with my niece who was giving birth to twins. This place has a goos hospital rate. It also has a good breakfast. The rooms are comfortable and they are pet friendly. We will stay there again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Director of Sales at Quality Inn & Suites, responded to this review, November 4, 2013
Thank you for choosing to stay at the Quality Inn and Suites of Medford. We apprecite your comments and look f orward to having you stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 1950 Biddle Road, Medford, OR 97504 (Formerly Windmill Inn)
Phone Number:
Location: United States > Oregon > Medford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 35 Hotels in Medford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 120
Official Description (provided by the hotel):
Hotel is conveniently located at exit 30 off I-5, two miles from Medford International Airport, restaurants on premises. ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Medford
Quality Inn Medford
Medford Quality Inn

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