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“Phenomenal staff and customer service” 5 of 5 stars
Review of Inn at the Commons

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Inn at the Commons
3.0 of 5 Hotel   |   200 North Riverside Avenue, Medford, OR 97501 (Formerly Red Lion Hotel Medford)   |  
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Ranked #10 of 35 Hotels in Medford
Portland, Oregon
1 review
“Phenomenal staff and customer service”
5 of 5 stars Reviewed December 15, 2013

My wife is pregnant and had a question about the food she had eaten for dinner, I called at 2am in a panic and the staff was immensely kind and courteous. They immediately called down to their kitchen and tried to get as much info as they could. They then had a chef call is in the morning with more information. You felt like they really cared and every person we dealt with went the extra mile. Of course the building is old, location is central but not pretty. But to have such wonderful staff, it makes this place shine. We will be back!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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82 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Portland, OR
Top Contributor
223 reviews 223 reviews
36 hotel reviews
Reviews in 55 cities Reviews in 55 cities
207 helpful votes 207 helpful votes
4 of 5 stars Reviewed September 22, 2013

With change of ownership came a new name. The property is being renewed, with many rooms already refurbished. Everything was clean, and the bed was super comfortable. My room was large and included an upholtered lounge chair and ottoman, plus a balcony overlooking the stream. I-5 passes the hotel on the other side of the stream, but elevated. I found traffic noise to be minimal and not intrusive. The hotel includes a very substantial breakfast buffet with the price of the room: scrambled eggs (NOT overcooked), bacon and sausage, potatoes, plus all the cereal, fruit juice, baked goods, coffee, and tea that you can manage.

Room Tip: There are several wings and some are at substantial remove from the I-5 side, if you are sensitive t...
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  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Placerville, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 19, 2013

The Red Lion was sold and now is owned by the Inn At The Commons. Red Lion signs were blocked out and a banner with the new name was up when I made a recent stop in Medford. Don't let the outside work stop you --- as the lobby and rooms are nicely appointed inside. My room backed up to the freeway, but was surprisingly quiet. Large bathroom and great water pressure for my shower. I attended a women's retreat and the sales staff was easy to work with and the meeting room was nice and the banquet was great. A very nice buffet breakfast that I was told cost $6.99 was FREE.

Room Tip: Riverside is a one-way street making it difficult to back track should you miss it.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn at the Commons

Address: 200 North Riverside Avenue, Medford, OR 97501 (Formerly Red Lion Hotel Medford)
Phone Number:
Location: United States > Oregon > Medford
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 35 Hotels in Medford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Inn at the Commons 3*
Number of rooms: 118
Official Description (provided by the hotel):
Inn at the Commons is conveniently located in the heart of downtown Medford, in southern Oregon’s scenic Rogue Valley. Its location offers an easy access to all the treasures and attractions of our region, including Crater Lake National Park, charming Ashland with the renowned Oregon Shakespeare Festival, Southern Oregon University and a sophisticated dining scene. We are just a short drive from the historic Jacksonville and the Britt Festival, golf courses, as well as wineries of the Applegate and Rogue Valley. With the multitude of trails, rivers and lakes, Southern Oregon is your outdoor vacation bonanza. Enjoy hiking, biking, jet boat trips, rafting, fishing, bird watching and skiing.The Inn is just 10 minutes from the Rogue Valley International Airport via our complimentary shuttle. Our 118 non-smoking spacious guest rooms and suites feature all the modern hotel amenities, including complimentary breakfast, WiFi, parking, and the heated outdoor pool. With over 9,000 square feet of meeting and banquet space, we can also accommodate up to 900 guests for your next conference, or special occasion. For business or pleasure, make Inn at the Commons your destination in the heart of downtown Medford. ... more   less 
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Also Known As:
Red Lion Medford
Medford Red Lion

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